I Error Codes - Zodiac ALPHA iQ iAquaLink CONTROL Instructions For Installation And Use Manual

6.2 I User alerts
Control Unit Display
Error code Blinking LED
(in accordance (in accordance
to the model) to the model)
Er : 01
Er : 02
Er : 03
Er : 04
Er : 05
Er : 06
Er : 07
Er : 08
Er : 10
Er : 11
Er : 12
PROG
conti nuously
N/A
N/A
21
If the problem persists, contact your retailer:
In-App Display
x 3
Pump Motor
Tracti on Motor Right
x 2
Tracti on Motor Left
Pump Mo
x 3
tor Consumpti on
Drive Motor
Consumpti on
Right
x 2
Drive Motor
Consumpti on Left
Cleaner Out of the
x 3
Water
x 1
Communicati on
x 4
Sensor unit
Prog Failed or
x 5
incompleted
A soft ware update is
in progress.
N/A Connecti on Error
A red dot appears in
N/A the "My appliances"
list
Suggested Soluti on
• Check for any small debris or cable impeding the brushes
from turning freely.
• Check for corrosion or bent pins in the power cable
connecti on area.
• Turn each wheel one quarter turn in one directi on
repeatedly unti l rotati on is smooth.
• Repeat, turning wheels in the opposite directi on unti l
rotati on is smooth.
• If this does not solve your problem, please contact your
local retailer for a diagnosti c review or call customer
service.
• Check for small debris or hair in fan impeller.
• Thoroughly clean fi lter canister.
• If this does not solve your problem, please contact your
local retailer for a diagnosti c review or call customer
service.
• Check for any small debris or cable impeding the brushes
from turning freely.
• Check for corrosion or bent pins in the power cable
connecti on area.
• Turn each wheel one quarter turn in one directi on
repeatedly unti l rotati on is smooth.
• Repeat, turning wheels in the opposite directi on unti l
rotati on is smooth.
• If this does not solve your problem, please contact your
local retailer for a diagnosti c review or call customer
service.
• Turn off the cleaner and submerge.
• Thoroughly clean the fi lter canister.
• Shake to release air bubbles.
• Restart cycle.
• If this does not solve your problem, please contact your
local retailer for a diagnosti c review or call customer
service.
• Turn cleaner power off and on again to reset.
• Check fl oati ng cable connecti on to control box.
• Check for corrosion or bent pins at connecti on point.
• If this does not solve your problem, please contact your
local retailer for a diagnosti c review or call customer
service.
• Contact the dealer
sensor unit.
• Unplug the control box and plug it back in to restart the
update process.
• If the error reappears, contact a retailer.
• Wait the end of the soft ware update.
• Do not unplug from power during an update.
• Check the status of the Bluetooth/ WiFi LED on the
control box and follow the steps described in the table
"6.3 I Troubleshooti ng the connecti on to the iAquaLink™
app".
• "Appliance not plugged in or not connected to the home
Wi-Fi network. If the dot is red when the control box is
plugged in and if the Bluetooth/ WiFi icons are lit up,
refresh the screen (by swiping downwards).
• If the dot turns green: the appliance is ready for use."
to check the conditi on of the