TEC Thermal Printer B-480-QQ SERIES Owner’s Manual...
Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the "OFF" position to stop movement. ® As an NERGY Partner, TOSHIBA TEC has determined that this product meets the NERGY -- Outline of the International The International...
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance. Meanings of Each Symbol This symbol indicates warning items (including cautions).
• Utilize our maintenance services. After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.
1. INTRODUCTION 1. INTRODUCTION Thank you for choosing the TEC B-480 series thermal/transfer printer. This high performance printer is equipped with superior hardware including the specially developed (12 dots/mm, 304.8 dots/inch) near edge print head which will allow very clear print at a maximum speed of 203.2 mm/sec. (8 inches/sec.). The media supply is internal.
2. SPECIFICATIONS 2. SPECIFICATIONS 2.1 Printer Model Item Supply voltage Power consumption Operating temperature range Relative humidity Print head Printing methods Print speeds Maximum print width Dispensing modes Message display Dimensions Weight Available bar code types Fonts Rotations Standard interface Optional interfaces B-482-TS10-QQ AC 100V ~ 120V +10%, -15%, 50Hz...
PCMCIA interface B-8700-PC-QM board Expansion I/O B-8700-IO-QM interface board NOTE: To purchase the OPTIONAL KIT, please contact your authorized TOSHIBA TEC representative or TOSHIBA TEC Head Quarter. 2.3 Ribbon Spool type Type Width 68 mm ~ 112 mm Length...
2. SPECIFICATIONS Label 2.4 Media Stop position position Reference coordinate Reference coordinate Label dispensing mode Item A : Span of one label/tag B : Label/tag length C : Width including backing paper D : Label width E : Gap length F : Black mark length (Tag paper) G : Effective print width H : Effective print length...
3. OVERVIEW 3. OVERVIEW 3.1 Front/Rear View Front View Message Display (LCD) Operation Panel Media Outlet 3.2 Operation Panel Fig. 3-2 Top Cover Supply Window Serial Interface Connector (RS-232C) Parallel I/F Connector (Centronics) Fig. 3-1 MESSAGE DISPLAY (LCD) When power is turned on and it is ready to print, "ON LINE" is displayed.
4. INSTALLING THE PRINTER EO1-33008 4.1 Connecting the Power Cord and Cables 4. INSTALLING THE PRINTER 4.1 Connecting the Power Cord and Cables WARNING: Turn the POWER SWITCH to OFF before connecting the power cord or cables. Serial I/F Cable (RS-232C) Parallel I/F Cable (Centronics) Expansion I/O Cable (Option) Power Cord...
5. LOADING THE MEDIA 5. LOADING THE MEDIA 1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement. 2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover. The printer prints both labels and tags.
NOTE: When using the label rolled with labels facing outside, please remove the upper plates of both paper holders using the following procedure. Failure to do this may cause a paper jam error. If you have any questions, please contact your nearest TOSHIBA TEC service representative. Groove Ridge...
5. LOADING THE MEDIA Removing the paper holders' upper plates from the media guide 1 Remove the two T-4x8 screws to detach the media guide from the printer. 2 Remove the SM-3x6 screw or the SM-3x8 screw to detach the paper holders' upper plates from the media guide.
5. LOADING THE MEDIA An easy way to set the black mark sensor position 1 Pull the media about 500 mm out of the front of the printer, turn the media back on it's self and feed it under the print head past the sensor so that the black mark can be seen from above. 2 Adjust the sensor position to that of the black mark (the upper hole indicates the position of the black mark sensor).
5. LOADING THE MEDIA 10. The media is now loaded and the sensor position is set. Batch type: NOTE: Set the selection switch to the STANDARD/STRIP position. Improper setting can affect the print quality. Strip type: 1 Remove enough labels from the leading edge media to leave 500 mm of backing paper exposed.
NOTES: 1. Be sure to cut the backing paper of label. Cutting labels will cause the glue to stick to the cutter, which may affect the cutter quality and shorten the life. 2. If a label winds onto the platen during cut issue, please contact your nearest TOSHIBA TEC service representative.
6. LOADING THE RIBBON 6. LOADING THE RIBBON 1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement. 2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover. There are two types of media available for printing on, these are standard media and direct thermal media (a chemically treated surface).
7. INSERTING THE OPTIONAL PCMCIA CARD 7. INSERTING THE OPTIONAL PCMCIA CARD Turn the power OFF when inserting or removing the PCMCIA card. CAUTION: 1. To protect PCMCIA cards, discharge static electricity from your body by touching the printer rear cover prior to touching the PCMCIA cards.
8. CARE/HANDLING OF THE MEDIA AND RIBBON 8. CARE/HANDLING OF THE MEDIA AND RIBBON CAUTION: Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet specified requirements. Use of non-specified media and ribbon may shorten the head life and result in problems with bar code readability or print quality.
9. GENERAL MAINTENANCE 9. GENERAL MAINTENANCE 1. Be careful when handling the print head as it becomes very hot. 2. Care must be taken not to injure yourself with the printer paper cutter. 3. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF”...
9. GENERAL MAINTENANCE 9.2 Covers and Panels The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NOTE: Clean the printer cover with an electrostatic free cleaner for automated office equipment. 1.
Auto Ribbon Saving Mode Auto ribbon saving function is activated when a no print area extends more than 17 mm. For further information on this function, please ask your nearest TOSHIBA TEC service representative. NOTE: According to the relation between the outer diameter of rewound ribbon and print speed, ribbon...
9. GENERAL MAINTENANCE 9.4 Threshold Setting For the printer to maintain a constant print position it uses the feed gap sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jammed errors.
10. TROUBLESHOOTING 10. TROUBLESHOOTING If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn the power off, unplug the printer, then contact your Authorized Service representative for assis- tance. Error Message PAPER JAM 1.
10. TROUBLESHOOTING Error Message CUTTER ERROR Media is jammed in the cutter. **** FLASH WRITE An error has occurred when loading ERR. data onto a flash memory card or ATA card. FORMAT ER- An error has occurred while formatting a flash memory card or ATA card. FLASH CARD No more data can be saved in the FULL...
10. TROUBLESHOOTING Problem No print. Dots missing in the print. Unclear (or blurred) printing. Power does not come on. Printer does not cut. You see a raised nap where the media has been cut. Solution 1. Check that media and the ribbon is loaded correctly. 2.