Dvd Multi Drive - Toshiba PSA20 User Manual

DVD Multi drive

For more information, refer to Chapter 4,
Problem
You cannot access
a CD/DVD in the drive
Some CD/DVDs
run correctly, but
others do not
Hardware and system checklist
• Do not connect/ disconnect external devices or
install/remove internal cards during writing.
If problems persist, contact your dealer.
Operating
Procedure
Make sure the drive's drawer is securely
closed. Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe
it with a clean cloth dipped in water or a neutral
Media care
cleaner. See the
for details on cleaning.
The software or hardware configuration may
be causing a problem. Make sure the
hardware configuration matches your software's
needs. Check the CD/DVD's documentation.
Basics.
section in Chapter 4
9-13