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疑難解答
Troubleshooting Guide
本機備有自動檢測功能/故障指示，予出現問題初期，可快速地解決從而避免洗衣程序受阻及可繼續操作。
Your washing machine is equipped with automatic safety functions which detect and diagnose faults at an early stage and allow you to
react appropriate. These faults are frequently so minor that they can be removed within a few minutes.
故障 Problem
洗衣機不能啟動及沒有顯示燈發亮
Appliance does not start, no
indicator lamps are on
已按開始/暫停按鈕啟動洗衣機，但洗衣
程序未能操作
Appliance does not start although
Start/Pause has been pressed
洗衣機停止操作，開始/暫停指示燈閃動
Appliance stops during the
programme, and the Start/Pause
light blinks
洗衣程序完結後，仍有殘餘劑量洗滌劑
於投放盒內
Detergent dispenser contains
residuals from detergent/additives
at end of wash
脫水時震動過大
Appliance vibrates during spin
cycle
程序完結前脫水效果未如理想
Final spin results are poor
脫水時衣物不平衡
脫水/排水指示燈閃動，或當程序完結
後，spin speed 字樣於顯示屏內閃動；
衣物於程序完結後仍未脫水
Unbalance during spinning
The Spin/Drain indicator in the
programme flow bar blinks, or the
spin speed on the display blinks,
after the end of the programme.
The laundry is still very wet.
洗衣時間過長或過短
Programme duration is
considerably longer or shorter as
indicated in the Programme Table
or on the display
可能成因 / 處理方法 Possible causes / Solutions
本機未插上電源插頭或插座沒有電。
Plug is not properly inserted in socket.
電源保險絲熔斷，家裡的供電是否正常(可用其他電器測試電力，如枱燈)。
Socket or fuse does not function correctly (use a table lamp or similar appliance to test it).
本機門是否已關好。
Lid is not properly closed.
洗衣程序已被變更 - 重新選取洗衣程序，再按開始/暫停按鈕。
Programme has been changed - reselected desired programme and press Start/Pause.
本機自動檢測功能指示燈亮起(可參閱第 14 頁
The appliance's safety system has been activated (see p14 Description of failure indicators).
水龍頭與進水管未有連接，進水軟管被壓扁或扭結(
Water tap is not opened or water inlet hose is kinked (Water tap closed indicator lights up).
洗滌劑投放盒未能安裝妥當，或投放盒已被殘餘洗滌劑堵塞(可參閱
Detergent dispenser is not properly installed, or detergent dispenser is blocked
(see Care and Maintenance).
排水過濾器被堵塞(可參閱第 11 頁
Filter in the water inlet hose is blocked (see p11 Care and Maintenance).
洗衣機未能平放；機腳未調校妥當(可參閱第 3 頁
Washing machine is not level; the feet are not properly adjusted (see p3 Installation).
洗衣機背後的定位背板及螺絲未被移除；使用本機前，確保定位背板及螺絲全部移走。
The transport bracket has not been removed; before using the washing machine, the
transport bracket must be removed.
洗衣機內衣物不平衡，系統作出保護本機而減慢或停止轉速(可參閱脫水時衣物不平衡)。
Unbalance during spinning prevented spin phase to protect the washing machine
(see this page Unbalance during spinning).
泡沫過多造成轉速減慢或停止；啟動過水及排水程序。洗衣時應避免注入過量洗滌劑
(可參閱第 10 頁
洗滌劑及柔順劑
Excessive foam formation prevented spinning; select and start Rinse & Spin programme.
Avoid excessive detergent dosing (see p10 Detergents And Additives)。
轉速按鈕被設置於低轉速。
Spin button has been set to a low spin speed.
洗衣機內衣物不平衡，系統設計為保護本機而減慢或停止轉速，導致洗衣處於未脫水狀態。
引致衣物不平衡成因可能是︰衣物屬吸水量大，如毛巾等，又或太大型物件。
Unbalance of the laundry load during spinning prevented the spin phase to avoid damages on
the washing machine. This is why the laundry is still very wet.
Reason for unbalance can be: small laundry loads (consisting of only few quite big or
absorbent items. e.g. towels), or big/heavy laundry items.
盡量避免祇洗濯太小量衣物，如祇有一件細小衣物。
If possible avoid small laundry loads.
建議可於洗濯大型衣物時，混合其他呎吋衣物一起洗濯。
It is highly recommended that you add other laundry items of different sizes when washing a
big or heavy piece of laundry.
如發現衣物脫水未如理想，可加入其他不同呎吋衣物，啟動過水及排水程序。
If you want to spin the wet laundry, add more laundry items of different sizes, and subsequently
select and start the Rinse & Spin programme.
於洗衣過程中受其他因素影響而導致程序操作時間不穩定，如過多泡沫，大型衣物引致不平衡，
水溫太低而延長加熱時間。此外，洗衣量過多或過少亦影響洗衣操作時間。
系統因應上述因素而重置及操作時間。
Normal function of the washing machine to adapt to factors that can have an effect on the
programme duration, like excessive foam formation, load unbalance due to heavy laundry items,
prolonged heating time resulting from low inlet water temperatre etc.. Moreover, the sensing
system of the washing machine adapts the programme duration to the size of the wash load.
Depending on these factors, the duration is recalculated during the programme and updated if
necessary. For small loads, the programme time indicated in the Programme Table may be
reduced by up to 50%.
檢測功能及故障指示說明
水喉已關
保養須知
)。
安裝
)。
13
)。
指示燈亮起)。
保養須知
)。
)。
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