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S SERVICE
If you ring Customer Service, please have the Model No. to hand, as
we won't be able to help you without it. It's on the rating plate
(usually underneath the product).
The product isn't user-serviceable. If it's not working, read the
instructions, check the plug fuse and main fuse/circuit breaker. If it's
still not working, consult your retailer.
If that doesn't solve the problem – ring Customer Service – they may
be able to offer technical advice.
If they advise you to return the product to us, pack it carefully,
include a note with your name, address, day phone number, and
what's wrong. If under guarantee, say where and when purchased,
and include proof of purchase (till receipt). Send it to:
Customer Service
Spectrum Brands (UK) Ltd
Fir Street
Failsworth
Manchester
M35 0HS
email: servicedepartment@eu.spectrumbrands.com
telephone: 0845 658 9700 (local rate number)
E GUARANTEE
Defects affecting product functionality appearing within two years
of first retail purchase will be corrected by replacement or repair
provided the product is used and maintained in accordance with the
instructions. Your statutory rights are not affected. Documentation,
packaging, and product specifications may change without notice.
I ONLINE
www.russellhobbs.co.uk for more products
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