Table Of Contents - Abbott myMerlin Support Manual

TABLE OF CONTENTS

Connecting To The Internet
Downloading The App
Phone Settings
Setup And Pairing
Recording Symptoms
Troubleshooting And General Support
Contact Us
IF YOU NEED HELP
WITH YOUR APP
Before You Call, Please Have The Following Information:
Confirm Rx
™
Name of clinic that monitors you
Smartphone make and model (can be found in your phone's Settings menu)
United States
Contact Abbott Remote Care Technical Support:
Hours of support: Monday–Friday 8 A.M.–8 P.M. (ET)
Phone: +1.877.696.3754
Email: myMerlin@abbott.com
International
Contact your clinic directly with any questions.
For simplicity, this guide will use myMerlin
2
ICM serial number from Patient ID card
app instead of myMerlin
™
5
7
8
13
16
17
23
for Confirm Rx ICM mobile app.
™ ™