Faults and what to do about them
Faults
Water is running out.
Water not flowing in.
Detergent not dispensed.
The washer dryer door
cannot be opened.
Programme does not
start.
Detergent solution is not
drained.
Water not visible in the
drum.
Spin result not satisfac-
tory.
Laundry wet/too damp.
Spin cycle activated sev-
eral times.
Residual water in the dis-
penser for care product.
Compartment M is not
rinsed out completely.
Odour formation in the
washer dryer.
Status display o is on.
Foam may come out of
the detergent drawer.
Excessive noise, vibra-
tions and "wandering"
during the spin cycle.
Cause/Remedy
Correctly attach/replace drainage hose.
■
Tighten screw-fitting on the supply hose.
■
Start/Reload A not selected?
■
Tap not open?
■
Filter blocked? Clean the filter ~ Page 41
■
Supply hose kinked or jammed?
■
Safety function active.
■
For safety reasons, the washing machine door remains locked
Note: .
when the water level or temperature is high (See ~ Cancel the pro-
gramme ~ Page 30) or while the drum is rotating.
- - - - (Rinse stop = without final drain/spin) selected?
■
Can be opened with emergency lock release only? ~ Page 41
■
Childproof lock active? Deactivate. ~ Page 29
■
Start/Reload A or B Finish in selected?
■
Door closed?
■
Childproof lock active? Deactivate.
■
- - - - (Rinse stop = without final drain/spin) selected?
■
Clean the drain pump. ~ Page 40
■
Clean outlet pipe and/or drainage hose.
■
Not a fault – water below the visible area.
Not a fault – unbalance detection system has stopped the spin cycle, wash-
■
ing unevenly distributed. Distribute small and large items of laundry in the
drum.
Too low speed selected?
■
Not a fault – unbalanced load detection system adjusts imbalance.
Not a fault – effect of the care product not impaired.
■
If required, remove the insert. Clean the detergent drawer and re-insert it.
■
Remove the insert. Clean the detergent drawer and reinsert it.
Run theW Fluff Clean 90°C programme without laundry and detergent.
■
Use appropriate detergent for daily washing.
■
keep the door and detergent dispenser open after using.
■
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
■
dispenser II. (Not for outdoor, sports and down-filled textiles!)
Reduce detergent dosage for the next wash cycle.
■
Use commercially available low foam detergent and care products which
■
are suitable for washer dryers.
Appliance aligned? Align the appliance.
■
Appliance feet fixed? Secure appliance feet.
■
Transportation bolts are removed? Removing the transportation
■
bolts. ~ Page 14
Faults and what to do about them
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