Viavi 3900 Series Operation Manual page 341

A. 1 REP ACKI NG FO R SHI P PI NG
VI AV I T e st S e ts r etu rn ed to fa cto ry for ca libr atio n , se rv ice or rep a ir m u st b e rep ac ka g ed
an d sh ipp ed s ub jec t to th e follo w ing c on dit ion s:
CAUTION
A. 1.1 Ret u rn A ut h or izat i on
D o n ot retu rn an y pro d uc ts to fa cto ry wi tho ut au th oriz at ion fro m V IAV I C u sto m er Se rv ice
D ep art m en t.
A. 1. 1. A CO NTA CT:
C on tac t C u sto m er Se rv ice fo r te ch nic a l su pp o rt o r w ith an y qu es tio ns re ga rdi ng th is o r
an y oth er V IAV I p ro du ct s.
A. 2 TAG G I NG TE ST SET S
Al l te st s et s m u st b e ta gg ed w ith :
•
•
•
A. 3 SHI PP I NG C ON TAI NER S
Te st Se ts m us t b e r ep ac ka g ed in orig in al s h ipp ing c on tain e rs u s ing V IA VI pa ck ing
m ate ria ls . If o rig ina l s hip pin g co nta in ers a nd m at eri als ar e n ot av ail ab le, co nta ct VI AV I
C us tom e r S e rvic e D e pa rtm e nt fo r sh ip pin g ins tru ctio ns .
A. 4 FRE I GH T CO ST S
Al l fre igh t c os ts on no n -w arr an ty sh ipm e nts a re as su m ed b y th e cu sto m er .
A p pen dix A - S hipp ing Te st S et
FA IL U RE T O P RO P E R LY P AC K A G E T H E TE S T SE T F OR
SH IP M E NT M A Y R ES U LT IN D A M A GE D U R IN G SH IP M E N T.
PR O D U CT WA R R AN T Y AN D F R EIG H T IN S UR A N CE ( IF
PU R C H AS E D) D O NO T C O V ER S H IP PI NG D A M A GE S R E SU L TIN G
FR O M IM P R O PE R P AC K A G ING .
V IAV I S o lut ion s, Inc .
C us tom e r S e rvic e De pa rtm e nt
10 20 0 Wes t Y o rk S tr ee t
Wich ita , K S 67 21 5
Te le ph on e: 80 0 -83 5- 23 50
Fa x: 31 6- 52 9- 53 30
em a il: A v Co m m .S erv ice @ via vis ol utio ns .c om
O wn e r's ide nti fica tio n a nd a dd re ss .
N atu re of se rvi ce or rep a ir re qu ire d.
M od el No . a nd S e rial No .
A - 1