IBM System Storage N Series Implementation Manual page 11

Getting information,
help, and service
Before you call
Using the
documentation
Web sites
Preface
www.ibm.com/storage/support/nas/
A listing of currently available N series products and features can be found at the
following Web site:
www.ibm.com/storage/nas/
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM
to assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a
problem with your IBM N series product, and whom to call for service, if it is
necessary.
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
◆
Check all cables to make sure that they are connected properly.
◆
Check the power switches to make sure that the system is turned on.
◆
Use the troubleshooting information in your system documentation and use
the diagnostic tools that come with your system.
Information about the N series hardware products is available in printed
documents and a documentation CD that comes with your system. The same
documentation is available as PDF files on the IBM NAS support Web site:
www.ibm.com/storage/support/nas/
IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates.
◆
For NAS product information, go to the following Web site:
www.ibm.com/storage/nas/
◆
For NAS support information, go to the following Web site:
www.ibm.com/storage/support/nas/
◆
For AutoSupport information, go to the following Web site:
www.ibm.com/storage/support/nas/
◆
For the latest version of publications, go to the following Web site:
www.ibm.com/storage/support/nas/
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