Appendix; Service And Support - Siemens SINUMERIK 828D Manual

5 Appendix

Appendix
5
5.1

Service and support

Industry Online Support
Do you have any questions or need assistance?
Siemens Industry Online Support offers round-the-clock access to our entire
service and support know-how and portfolio.
The Industry Online Support is the central address for information about our
products, solutions and services.
Product information, manuals, downloads, FAQs and sample applications – all
information is accessible with just a few mouse clicks at:
https://support.industry.siemens.com/
Technical Support
The Technical Support of Siemens Industry provides you with fast and competent
support regarding all technical queries with many customized portfolio elements
– From basic support up to individual support contracts.
Use the following Web form to send queries to Technical Support:
https://www.siemens.com/industry/supportrequest
SITRAIN – Training for Industry
With our globally available training courses for our products and solutions, we
provide you with practical support through innovative learning methods and with a
customer-specific, harmonized concept.
For more information on our various training courses as well as their locations and
dates, go to:
https://www.siemens.com/sitrain
Service portfolio
Our service portfolio includes the following:
•
Plant data services
•
Spare parts services
•
Repair services
•
On-site and maintenance services
•
Retrofitting and modernization services
•
Service programs and contracts
You can find detailed information on our range of services in the service catalog:
https://support.industry.siemens.com/cs/sc
Industry Online Support app
With the "Siemens Industry Online Support" app, you can obtain optimum support,
even when you are on the move. The app is available for Apple iOS, Android and
Windows Phone:
https://support.industry.siemens.com/cs/ww/en/sc/2067
Sollwertausgabe an analoge Antriebe
Entry ID: 109761423, V1.0, 10/2018
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