Akuvox IT82 Series Admin Manual
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Akuvox IT82 Series Admin Manual

Indoor monitor
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IT82 Series Indoor Monitor Admin Guide
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  • Page 1 IT82 Series Indoor Monitor Admin Guide...

  • Page 2: About This Manual

    About This Manual Thank you for choosing Akuvox’s IT82 Series indoor monitor. This manual is intended for end users, who need to use and configure the indoor monitor. This manual provides an introduction of all functions and features of the product. It is suitable for 82.31.2.4xx version.

  • Page 3: Table Of Contents

    Content 1. Product Overview....................................... 1 1.1. Product Description....................................1 1.2. Connector Introduction....................................2 2. Daily Use..........................................3 2.1. Starting......................................... 3 2.2. Making a call........................................5 2.2.1. Calling from Call List..................................5 2.2.2.Calling from All Call................................... 5 2.2.2. Calling from Missed Call..................................6 2.2.3. Call from Device....................................7 2.2.4.
  • Page 4 2.4. Monitor........................................10 2.4.1. Checking the Monitor..................................11 2.5. Message........................................12 2.5.1. Text Message....................................12 2.5.2. Creating a Message..................................13 2.5.3. Deleting a Message..................................14 2.6. Arming........................................15 2.6.1. Arming Mode....................................15 2.6.2. Disarm Code....................................16 2.6.3. Alarm Log......................................16 2.6.4. Status....................................... 17 3. Basic Features........................................18 3.1.
  • Page 5 3.3. Password Modification..................................... 19 3.3.1. System Code Modification................................19 3.3.2. Setting Code Modification................................20 3.3.3. Web Password Modification................................. 20 3.4. Phone Configuration....................................21 3.4.1. Language......................................21 3.4.2. Time......................................21 3.4.3. Network......................................22 3.4.3.1. Network Status..................................22 3.4.3.2. Network Settings.................................. 23 3.4.3.3. WIFI Setting (optional)................................ 24 3.4.3.4.
  • Page 6 3.4.9. Logo........................................27 3.4.10. Key Set of IT82X Monitor................................28 3.4.10.1. Sense Key Configuration..............................28 3.4.10.2. Display Icon Configuration............................... 29 3.5. Local PhoneBook......................................30 3.5.1. Adding a Contact.................................... 30 3.5.2. Editing a Contact.................................... 31 3.5.3. Contact Import/Export..................................31 3.5.4. Black List......................................32 3.6. Intercom Call......................................33 3.6.1.
  • Page 7 3.6.8. Auto answer.....................................37 3.6.9. Assistance call....................................38 3.6.10. Multicast......................................39 3.7. Security........................................40 3.7.1. Monitor Settings....................................40 3.8. Access control......................................41 3.8.1. Local Relay......................................41 3.8.2. Remote Relay....................................42 3.8.3. Reboot......................................42 3.8.4. Reset........................................ 43 4. Advanced Features......................................44 4.1. Phone Configuration....................................44 4.1.1. Installing Custom APK................................... 44 4.1.2.
  • Page 8 4.2.3. Subscribe......................................48 4.2.4. Audio Codec....................................48 4.2.5. Video Codec....................................49 4.2.6. NAT........................................ 49 4.2.7. User Agent.......................................50 4.2.8. DTMF....................................... 50 4.2.9. Encryption......................................51 4.2.10. Call Related....................................51 4.2.11. Remote Control.....................................52 4.2.12. Session Time Out..................................52 4.3. Access Control......................................53 4.3.1. Web Relay....................................... 53 4.3.2. Remote Relay by HTTP................................54 4.4.
  • Page 9 4.5.1. Basic Upgrade....................................56 4.5.2. Autop........................................ 56 4.5.2.1. PNP Autop.....................................57 4.5.2.2. DHCP Autop..................................57 4.5.2.3. Manual Autop..................................57 4.5.2.4. Automatic Autop................................... 58 4.6. Logs..........................................59 4.6.1. Call log......................................59 4.6.2. System Log..................................... 59 4.6.3. PCAP........................................60...

  • Page 10: Product Overview

    1. Product Overview 1.1. Product Description IT82X is an Android SIP-based with smooth touch-screen Indoor monitor. It can be connected with Akuvox door phone for unlock and monitor. Residents can communicate with visitors via audio and video call, Figure 1.1 Product description and support remote unlock the door.

  • Page 11: Connector Introduction

    IT82X Admin Guide 1.2. Connector Introduction Ethernet(POE): Network Interface(POE) connector which can provide both power and network connection. RJ45(PON): Share the network access from Ethernet port, and Figure 1.2-1 IT82X interface for PC and other equipment connection. 12V/GND: External power supply terminal if POE is not available. RS485+/-: RS485 terminals.

  • Page 12: Daily Use

    Tap Skip if users are adopting SDMC mode. Discovery Figure 2.2.1-1 Network selection mode is default. Discovery mode: It is a plug and play configuration mode. Akuvox devices will configure themselves automatically when users power on the devices and connect them to network. It is a super time-saving mode and it will greatly bring users convenience by reducing manual operations.
  • Page 13 IT82X Admin Guide the Cloud. if you decide to use Akuvox cloud, please contact the administrator, he will help to do some settings in the Cloud before using. SDMC mode: SDMC is a center management software which is suitable for managing a community in LAN. The device will get...

  • Page 14: Making A Call

    IT82X Admin Guide 2.2. Making a call There are 4 ways to make a call from the indoor monitor to other units, which can be another indoor monitor or an intercom app. 2.2.1. Calling from Call List  In the home page, choose a number from Call List to make a call. ...

  • Page 15: Calling From Missed Call

    IT82X Admin Guide Tap All Call icon ① to call other indoor monitors which are set in the same multicast group. 2.2.2. Calling from Missed Call The Missed Call will indicate how many calls that users have missed (1 missed call for an example). Missed call could be treated as a brief call log.

  • Page 16: Call From Device

    IT82X Admin Guide 2.2.3. Call from Device It will display the devices connected with IT82 Monitor on the  Contact interface. On the device, go to More - Contact - Device.  Select a device ① which users want to call. ...

  • Page 17: Calling From Keypad

    IT82X Admin Guide  2.2.5. Calling from Keypad On the device, go to More - Call to get access to keypad.  Click account icon ① above the keypad to switch accounts to make a call.   Input the SIP account/ IP address to the keypad ② to call the corresponding devices or soft phone.

  • Page 18: Receiving A Call

    IT82X Admin Guide 2.3. Receiving a Call 2.3.1. Receive an Incoming Call IT82X monitor supports to preview the visitor/caller when it receives an incoming call from door phone.  Tap Answer to pick up the incoming call.  Tap Cancel to reject the incoming call. Press “+” or “-” of the volume on the right side to adjust the ring tone volume.

  • Page 19: Monitor

    IT82X Admin Guide 2.4. Monitor Monitor feature enables users to view the real-time video from IP cameras or door phones anytime. Click Monitor in the home page. Figure 2.4-1 Monitor...

  • Page 20: Checking The Monitor

    IT82X Admin Guide 2.4.1. Checking the Monitor Choose the outdoor devices from the list .The real-time video from the door phone or IP camera will show in the screen .  Press Unlock to open the door which is connected with door phone.

  • Page 21: Message

    IT82X Admin Guide 2.5. Message It will indicate how many messages are unread on Message ① . (An unread message for an example). Or directly enter the message interface to do edition. 2.5.1. Text Message  Tap Message ① on the main interface to view the unread Figure 2.5 -1 Message message.

  • Page 22: Creating A Message

    IT82X Admin Guide 2.5.2. Creating a Message  Press New key ① to create a new message.  Enter the destination number manually ② or choose the contact from the contact list ③ or select the device quickly from the below list ④ . ...

  • Page 23: Deleting A Message

    IT82X Admin Guide 2.5.3. Deleting a Message  Long press the message ① to select it.  Click Select All ② to select all message in the message lists.  Click Delete ③ to delete the messages have been selected. ...

  • Page 24: Arming

    IT82X Admin Guide 2.6. Arming Tap Arming to enter the arming interface. Arming feature is not displayed by default. Users can ask administrator to able it. Please refer to chapter 3.4.10.2. IT82X monitor supports 4 modes, including “Home mode,” “Night mode,”...

  • Page 25: Disarm Code

    IT82X Admin Guide  Press Save in the top right corner to save the modification. 2.6.2. Disarm Code Go to Arming - Disarm Code to enter the disarm code settings interface. Users can modify the disarm code here.  Enter the original disarm code ① first, and it is 0000 as default.

  • Page 26: Status

    IT82X Admin Guide  Press Select All ② and click Delete ③ to delete all alarm log.  Press Cancel to cancel to deletion. 2.6.4. Status Go to Arming - Zone Status to enter the zone status interface. Users can check the status of zones, including “location,” “zone type,”...

  • Page 27: Basic Features

    IT82X Admin Guide 3. Basic Features 3.1. Access the System Settings 3.1.1. Advanced System Setting On the device, go to More - Settings - More (default password: 123456) to access advanced system settings. The latter more settings have more advanced features. Figure 3.1.1 System setting 3.2.

  • Page 28: Accessing The Device Website

    IT82X Admin Guide 3.2.2. Accessing the Device Website Type the device’s IP address on browser, and input default user name and password: admin/admin to access the web interface. Note: The recommended browser is Google Chrome 3.3. Password Modification Figure3.2.2 Login web 3.3.1.

  • Page 29: Setting Code Modification

    IT82X Admin Guide 3.3.2. Setting Code Modification On the device, go to More - Settings - More - Setting Code. Setting code is used to enter “Setting interface,” and the original setting code ① is null. Administrator can edit a new setting code ②...

  • Page 30: Phone Configuration

    IT82X Admin Guide 3.4. Phone Configuration 3.4.1. Language On the device, go to More - Settings - Language to choose a suitable phone screen display language, and it is English by default In the website, go to Phone - Time/Lang - Wbe Language to select a web language, and it is English by default.

  • Page 31: Network

    IT82X Admin Guide On the web portal, go to Phone - Time/Lang - NTP. Time Zone: To select which time zone user is in. Primary Server: To fill in NTP server to get time automatically. Figure 3.4.2-2 NTP setting 3.4.3. Network 3.4.3.1.

  • Page 32: Network Settings

    IT82X Admin Guide 3.4.3.2. Network Settings On the device, go to More - Settings - More - Network. DHCP: Ticking the DHCP option to configure the network as DHCP mode, and then IT82X will obtain the IP address, and other network parameters automatically.

  • Page 33: Wifi Setting (Optional)

    IT82X Admin Guide 3.4.3.3. WIFI Setting (optional) Enable the WIFI feature, choose the suitable AP (access point), then enter the password to connect it. 3.4.3.4. Local RTP On the web portal, go to Network - Advanced - Local RTP. Starting RTP Port: To determine the minimum port for RTP Figure 3.4.3.3 Wireless network stream.

  • Page 34: Sound Settings

    IT82X Admin Guide Screen Saver Lock Time: To configure the time to make it display black screen when it is in screen savor mode. Screen Saver: To enable Screen Saver mode. Screen Lock: To enable the lock of screen, users are required the face recognition (face ID) or password to access IT82X indoor monitor.

  • Page 35: Door Bell Sound

    Sound File: Choose one sound from you imported sound files before. 3.4.7. DND The full name of DND is Do Not Disturb. It allows Akuvox indoor monitor (IT82X model) to ignore any incoming calls.  On the device home screen, tap the DND to able or disable DND function.

  • Page 36: Capture

    IT82X Admin Guide DND on server side if users press DND when DND is off. DND Off Code: The code is used to turn off DND on server’s side, if configured, IP phone will send a SIP message to server to turn off DND on server side if users press DND when DND is on.

  • Page 37: Key Set Of It82X Monitor

    IT82X Admin Guide 3.4.10. Key Set of IT82X Monitor 3.4.10.1. Sense Key Configuration On the right side of the phone screen, five sense key are displayed. Users can configure their type on the website, go to Phoen - Key/Display - Sense Key. Users can customise the feature of the sense key.

  • Page 38: Display Icon Configuration

    IT82X Admin Guide 3.4.10.2. Display Icon Configuration On the web portal, go to Phone - Key/Display. User can customize the feature icon display. Choosing which feature will be shown and where it displays. Type: To select which function shall be displayed on the home page or more page.

  • Page 39: Local Phonebook

    SIP number or IP number; it is supported 3 numbers for each of the contact person.  Click CameraUrl ④ to enter RTSP URL of outdoor unit. Note: The RTSP URL of Akuvox door phone is: rtsp://device IP/live/ch00_0.  Tap Cancel ⑥ to cancel the operation or press Confirm ⑤ to make changes to the contact setting.

  • Page 40: Editing A Contact

    IT82X Admin Guide 3.5.2. Editing a Contact On the device, go to More - Contacts - Local PhoneBook to enter Contact interface, select one existed contact.  Press Edit icon ① to modify the exited contact.  Press Delete icon ② to delete a new contact. On the web portal, go to PhoneBook - Local Book.

  • Page 41: Black List

    IT82X Admin Guide 3.5.4. Black List On the device, go to More - Contact - LocalPhoneBook - Black List.  Click All Contacts ① to switch the LocalPhoneBook from All Contacts to Black List or vice versa.  Press “+” ② to add number into black list. ...

  • Page 42: Intercom Call

    IT82X Admin Guide Contact: To display black List or all contact. Search: To search the contact by entering number or name. Dial: To dial out the number that users have filled in. BlackList Setting: To add new contact to Blacklist. 3.6.

  • Page 43: Account Status

    IT82X Admin Guide 3.6.3. Account Status On the device, go to More - System Info - Account. Users could check the basic SIP account status here, registered means it works normally. On the web portal, go to Status - Account Information to check the basic information of SIP account.

  • Page 44: Sip Account

    IT82X Admin Guide 3.6.4. SIP Account On the device, go to More - Settings - More - Account. Active: To activate SIP account. Label: To enter the label name of this account, which will show on the account status interface. Display Name: To enter the display name of this account, which will show on other devices when making calls.

  • Page 45: Sip Server

    IT82X Admin Guide 3.6.5. SIP Server Enter the SIP account address which points to the SIP server. There is only one SIP server item in the phone, you can also check in the website. Server IP: To enter SIP server’s IP address or URL. Port: The specified port number for the SIP server.

  • Page 46: Transport Type

    IT82X Admin Guide 3.6.7. Transport Type On the web portal, go to Account - Basic - Transport Type to setup transport type. UDP: UDP is an unreliable but very efficient transport layer Figure 3.6.7 Transport type protocol. TCP: Reliable but less-efficient transport layer protocol. TLS: Secured and Reliable transport layer protocol.

  • Page 47: Assistance Call

    IT82X Admin Guide Device Location: To enter the device name/location. SIP/IP: To enter the SIP/IP number of the corresponding devices. Auto Answer WhiteList: To display the SIP/IP number stored in IT82X white list. Figure 3.6.8-3 Whitelist setting display Note: WhiteList takes effect both SIP account and IP address. 3.6.9.

  • Page 48: Multicast

    IT82X Admin Guide 3.6.10. Multicast Multicast function could only be applied among indoor monitors. Figure 3.6.10-1 Multicast group After configuration on the web portal, users could tap All Call on the home page of the device to make a call. On the web portal, go to Phone - Multicast.

  • Page 49: Security

    Doorphone ID/Device Name: To enter the ID number of doorphone, which could be set by users. RTSP Address/Destination URL: To set the RTSP URL for the door phone. The RTSP format of Akuvox door phone is Figure 3.7.1-2 Live view in web rtsp://device IP/live/ch00_0.

  • Page 50: Access Control

    IT82X Admin Guide 3.8. Access control 3.8.1. Local Relay IT82X Monitor has NO/NC/COM three terminals which supports to Figure 3.8.1-1 Local relay setting connect locks by itself. Go to Phone - Relay to setup the DTMF code of local relay in website.

  • Page 51: Remote Relay

    IT82X Admin Guide configuration of remote relay HTTP and webrelay action, please refer to chapter 4.3) 3.8.2. Remote Relay IT82X Indoor Monitor can use the unlock key during the talking to open the door in doorphone’s site. Users need to setup the same Figure 3.8.2 Rmoter relay setting DTMF code in the door phone and indoor monitor.

  • Page 52: Reset

    IT82X Admin Guide 3.8.4. Reset On the device, go to More - Settings - More. Reset To Factory Setting:Reset all data to factory settings. Reset Config To Factory Setting:Reset all configurations (in the directory /data/data/config) which only be used by IT82X to factory settings.

  • Page 53: Advanced Features

    Figure 4.1.1-1 Install APK com.akuvox.mobile.smartplus). APP Class Name: To fill in the class name of APK. (For example: .com.akuvox.mobile.module.main.view.SplashActivity). Start Up Enable: To choose whether APK should start up automatically at boot. Turn Back Apk Enable: To choose whether turn back APK without operating for some interval.

  • Page 54: Discovery Setting

    IT82X Admin Guide Show App Icon: To choose whether to show App icon on the home interface or not. Note: If users want to show App icon on the home/more interface, Please refer to chapter 3.4.10.2 about the feature display setting. 4.1.2.

  • Page 55: Intercom

    IT82X Admin Guide Discovery Extension/Device Extension: display extension number of the device. Location/Device Location: To enter the name/location to distinguish devices from each other. On the web porta Network - Advanced, users can also make change to the device connecting node. 4.2.

  • Page 56: Intercom

    IT82X Admin Guide Always/Busy/No answer Forward: Tick which forward users want to setup. Forwarding Number: Enter the target numbers which users want to forward. On/off Code: The code used to turn on/off forward feature on server’s side, if configured, the phone will send a SIP message to server to turn on/off forward feature on server side if users press Figure 4.2.1-2 Web Forward forward when forward feature is off/on.

  • Page 57: Subscribe

    IT82X Admin Guide 4.2.3. Subscribe On the web portal, go to Account - Advanced - Subscribe. Subscribe:To display and configure MWI, subscription settings. MWI Subscribe: To enable or disable message waiting indicator function. MWI Subscribe Period: To setup the time of MWI function. Figure 4.2.3 Subscribe Voice Mail Number: To fill in the voice mail number.

  • Page 58: Video Codec

    IT82X Admin Guide 4.2.5. Video Codec On the web portal, go to Account - Advanced - Video Codes/Video code. Video Codec: To configure the disabled codecs and enabled codecs by pressing the corresponding buttons. Codec Resolution: To adjust the resolutions for different video codecs.

  • Page 59: User Agent

    IT82X Admin Guide 4.2.7. User Agent On the web portal, go to Account - Advanced - User Agent. User Agent: To customize user agent field in the SIP message; If Figure 4.2.7 User agent user agent is set to specific value, users could see the information from SIP message.

  • Page 60: Encryption

    IT82X Admin Guide 4.2.9. Encryption On the web portal, go to Account - Advanced - Encryption. Voice Encryption(SRTP): If enabled, all audio signal (technically Figure 4.2.9-1 Encryption speaking it’s RTP streams) will be encrypted for more security. 4.2.10. Call Related On the web portal, go to Account - Advanced - Call.

  • Page 61: Remote Control

    IT82X Admin Guide 4.2.11. Remote Control On the web portal, go to Phone - Call feature - Remote Control. Remote Control could allow specific host to interact with IT82X by sending HTTP or HTTPS requests. The specific action could be Figure 4.2.11 Remote control answering an incoming call, hangup an ongoing call and so on.

  • Page 62: Access Control

    IT82X Admin Guide 4.3. Access Control 4.3.1. Web Relay On the web portal, go to Phone - Relay - Web Relay/Web Relay Figure 4.3.1-1 Web relay Action Setting. IP Address: To fill in the IP address of the device. UserName: To fill in the user name of the web relay. Figure 4.3.1-1 Web relay Password: To fill in the password of the web relay.

  • Page 63: Remote Relay By Http

    IT82X Admin Guide 4.3.2. Remote Relay by HTTP On the web portal, go to Phone - Relay - Remote Relay By HTTP. Remote Relay By HTTP: To configure the parameters to trigger a certain remote relay of door phone by sending http message, which Figure 3.9-1 Remote relay by HTTP also requires the configurations on door phone.

  • Page 64: Motion Detector

    IT82X Admin Guide Location: To select which location the detection device is in, including “Bedroom,” “Guest room,” “Hall,” “Window,” “Balcony,” “Kitchen,” “Study” and “Bathroom.” Type: To select which type of detection device is, including “Infrared,” “Drmagnet,” “Smoke,” “Gas” and “Urgency.” Trigger Mode: To setup triggering mode for the sensor, including NO (normal open) and NC (normal closed).

  • Page 65: Upgrade

    IT82X Admin Guide 4.5. Upgrade 4.5.1. Basic Upgrade On the web portal, go to Upgrade - Basic. Firmware Version: To display the firmware version at present. Figure 4.5.1 Basic upgrade Hardware Version: To display the hardware version at present. Upgrade: To select the upgrading file from PC manually. Submit: To submit the upgrading file to IT82X indoor monitor.

  • Page 66: Pnp Autop

    IT82X Admin Guide 4.5.2.1. PNP Autop PNP (Plug and Play): To enable or disable Plug and Play feature, which will send SIP subscription message to PNP server automatically to get Auto Provisioning server’s address if enabled. Figure 4.5.2.1 PNP Option By default, this SIP message is sent to multicast address 224.0.1.75 (PNP server address by standard).

  • Page 67: Automatic Autop

    IT82X Admin Guide Password: To fill in the password if server needs a password to access, otherwise left blank. Common AES Key: To decipher common Auto Provisioning configuration file for IP phone. AES Key (MAC): Used for IP phone to decipher MAC-oriented auto provisioning configuration file (for example, file name could be 0C1105888888.cfg if IP phone’s MAC address is 0C1105888888).

  • Page 68: Logs

    IT82X Admin Guide 4.6. Logs 4.6.1. Call log On the web portal, go to PhoneBook - Call Log. Users are able to view all / dialed / received / missed / forwarded calls. Call History: To select which kind of calls users want to view, including “Dialed,”...

  • Page 69: Pcap

    IT82X Admin Guide Remote System Server: To input the syslog server address. 4.6.3. PCAP On the web portal, go to Upgrade - Advanced - PCAP. PCAP is a network packet capture tool in IT82X monitor itself, which provides an efficient method to troubleshoot network problems. PCAP Start: To start PCAP if users click Start button.
  • Page 70 IT82X Admin Guide Abbreviations ACS: Auto Configuration Server DNS-SRV: Service record in the Domain Name System Auto: Automatically FTP: File Transfer Protocol AEC: Configurable Acoustic and Line Echo Cancelers GND: Ground ACD: Automatic Call Distribution HTTP: Hypertext Transfer Protocol Autop: Automatical Provisioning HTTPS: Hypertext Transfer Protocol Secure AES: Advanced Encryption Standard IP: Internet Protocol...
  • Page 71 IT82X Admin Guide PCAP: Packet Capture SIP: Session Initiation Protocol PNP: Plug and Play SNMP: Simple Network Management Protocol RFID: Radio Frequency Identification STUN: Session Traversal Utilities for NAT RTP: Real-time Transport Protocol SNMP: Simple Mail Transfer Protocol RTSP: Real Time Streaming Protocol SDMC: SIP Devices Management Center MPEG: Moving Picture Experts Group TR069: Technical Report069...
  • Page 72 IT82X Admin Guide Contact us For more information about the product, please visit us at www.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: techsupport@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.

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