Further Support - Hirschmann OWL-IPG-AMERICAS User Manual

6 Further Support

Maintenance
Hirschmann is continually working on improving and developing their software. Check regularly
whether there is an updated version of the software that provides you with additional benefits.
You find information and software downloads on the Hirschmann product pages on the Internet
(http://www.hirschmann.com).
Technical Questions
For technical questions, please contact any Hirschmann dealer in your area or Hirschmann dir-
ectly.
You find the addresses of our partners on the Internet at http://www.hirschmann.com.
A list of local telephone numbers and email addresses for technical support directly from
Hirschmann is available at https://hirschmann-support.belden.com.
This site also includes a free of charge knowledge base and a software download section.
Technical Data
You will find the technical data in the document "User Manual Installation".
Documentation mentioned in the "User Manual Installation" that is not supplied with your device
as a printout can be found as PDF files for downloading on the Internet at: https://www.-
doc.hirschmann.com
Hirschmann Competence Center
The Hirschmann Competence Center is ahead of its competitors on three counts with its com-
plete range of innovative services:
Consulting incorporates comprehensive technical advice - From system evaluation,
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through network planning, to project planning.
Training offers you an introduction to the basics, product briefing and user training with cer-
l
tification. You can find the training courses on technology and products currently available
at http://www.hicomcenter.com.
Support ranges from the first installation through the standby service to maintenance con-
l
cepts.
With the Hirschmann Competence Center, you decided against making any compromises.
Our client-customized package leaves you free to choose the service components you want to
use.
Internet: http://www.hicomcenter.com
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Installation OWL IPG
Release 01, 01/2020