Ordering Accessories; Troubleshooting - Philips FC6402 Manual

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8
Cleaning the water tank
To clean the water tank, mix one part vinegar with three parts water. Pour this mixture into the water
tank and close the cap. Shake the water tank and put the water tank on a water-resistant surface.
Leave the water-vinegar mixture in the water tank overnight. Then empty the water tank, rinse it
thoroughly with fresh water, and use it normally again.

Ordering accessories

To buy accessories or spare parts, visit www.shop.philips.com/service or go to your Philips dealer.
You can also contact the Philips Consumer Care Centre in your country (see the international warranty
leaflet for contact details).
Warranty and support
If you need information or support, please visit www.philips.com/support or read the international
warranty leaflet.
Recycling
-
Do not throw away the product with the normal household waste at the end of its life, but hand it
in at an official collection point for recycling. By doing this, you help to preserve the environment.

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem
The appliance does not
work when I push the
button.
The appliance has a lower
suction power than usual.
Possible cause
The battery light flashes fast
because the batteries are
low.
You cannot use the
appliance because the
appliance is still charging.
You have to press two
buttons.
The filter and the cyclone are
dirty.
You have not connected
the dust bucket, the dust
separator and the cyclone
properly. Incorrect assembly
of these parts causes air
leakage, which leads to loss
of suction power.
Solution
To charge the batteries, insert the small
plug into the socket on the appliance
and insert the adapter into a wall socket.
You have to remove the small plug from
the socket on the appliance before you
can switch on the appliance.
First press the on/off button to switch
on the appliance. Then press the MAX
button to get maximum suction power.
Clean the filter and the cyclone.
Connect the dust bucket, the dust
separator and the cyclone properly.