Sage Smart Scoop BCI600 Quick Manual page 12

TROUBLESHOOTING
PROBLEM
My ice cream
maker seems
to be vibrating
briefly?
The controls don't
work?
The ice cream
maker does not
remember my last
setting?
The temperature
is reading in
Fahrenheit
Ice Cream not
churning but the
compressor is on
My ice cream
is icy? Why?
I pulled the ice
cream out of the
freezer and it is
very hard. Why?
Can I place the
ice cream bowl
into the freezer?
12
EASY SOLUTION
• The internal compressor is mounted on special rubber
mounts to reduce the noise and vibration during operation.
When cooling is not required the compressor will
automatically turn off and a small amount of vibration for
1–2 seconds is normal.
• The child lock may be on. Press and hold the
HOLD button for 2 seconds to disengage
the locking.
• The internal computer will only remember the settings once
START / PAUSE has been activated.
• Press button to change temperature units.
• The PRE-COOL is activated.
• To preserve the life if the compressor there is a self timer
on the compressor. Please allow for up to 3 minutes for the
compressor to activate.
• Some desserts have a higher water content in them which
will make the mixture more icy.
• Home made ice cream will always be harder than store
bought ice cream as it contains less air. We suggest
removing the ice cream for about 5–10 minutes before
serving.
• We do not suggest placing the ice cream bowl in the freezer
as the ice cream will freeze solid and be very difficult to
scoop out. Do not use any sharp or metal utensils to scoop
the ice cream from the bowl as it may scratch the coating.