Problems With The Charging Proc Ess - Mercedes-Benz GLE Hybrid 2019 Operator's Manual

using an RFID card. Observe the on-site opera-
tor instructions for the charging station.
Problems with the charging process
Problem
The charge socket flap
cannot be opened.
The high-voltage battery
is not being charged.
Charging the high-voltage battery
Possible causes/consequences and M M Solutions
The charge socket flap is not unlocked.
Unlock the vehicle (see the vehicle Operator's Manual).
X
If the SmartKey battery is discharged:
Unlock the driver's door using the mechanical key (see the vehicle
X
Operator's Manual).
or
Unlock the vehicle centrally from the inside (see the vehicle Oper-
X
ator's Manual).
The charge socket flap is unlocked, but the opening mechanism is
jammed.
Lock the vehicle and unlock it again.
X
If, after that, the opening mechanism is still jammed:
Consult a qualified specialist workshop.
X
The indicator lamp on the vehicle socket flashes red.
A malfunction has occurred during the initialization of the charging
process or during charging.
Disconnect the charging cable connector from the vehicle socket
X
and plug it back into the vehicle socket.
If the problem persists:
Have the mains socket checked for correct function or use another
X
mains socket.
or
Use a different charging station.
X
or
Consult a qualified specialist workshop.
X
Connecting the vehicle to a charging station is
identical to connecting it to a wallbox (mode 3)
( page 34).
Y
35
Z