Problems With The Charging Proc Ess - Mercedes-Benz B-Class Electric Drive Operator's Manual

High-voltage battery
126
The vehicle must not be moved while the charg-
ing cable is connected or during charging.
i
Depending on the temperature, the engine
cooling system and battery cooling system
may audibly switch on when the charging
cable is connected or during the charging
process.
Removing the charging cable
!
Before driving away, you must ensure that,
for your own safety and to avoid damage, the
charging cable has been removed from the
vehicle socket. Otherwise, you cannot shift
the transmission out of position P.
When the charge level display reaches 100%,
the battery is fully charged (
Problems with the charging process
Problem
The charge socket flap
cannot be opened.
The high-voltage battery
is not being charged.
The high-voltage battery
is not charged during the
charging process when
connected to a power
socket.
page 153).
Y
Possible causes/consequences and M M Solutions
The charge socket flap is not unlocked.
Unlock the vehicle (
X
The SmartKey batteries are discharged.
Unlock the vehicle manually using the SmartKey (
X
The charge socket flap is unlocked, but the opening mechanism is
jammed.
Lock and unlock the vehicle.
X
If, after that, the opening mechanism is still jammed:
Consult a qualified specialist workshop.
X
A malfunction has occurred during the initialization of the charging
process.
Ensure that the charging cable is connected to the electrical outlet.
X
Remove the charging cable connector from the vehicle socket and
X
wait 30 seconds; then re-insert it into the vehicle socket.
If the problem persists, consult a qualified specialist workshop.
X
The electrical outlet is faulty.
Have the electrical outlet checked to test if it is functioning prop-
X
erly.
or
Use a different electrical outlet.
X
When the battery is charged:
Press and hold button D on the charging
X
cable connector and remove the charging
cable from vehicle socket B.
Close socket cap =.
X
Close the charge socket flap.
X
page 66).
Y
page 68).
Y