Fluke OptiView Series Getting Started Manual
Fluke OptiView Series Getting Started Manual

Fluke OptiView Series Getting Started Manual

Workgroup analyzer
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PN 1606384
September 2001, Rev. 2, 9/02
© 2001, 2002 Fluke Networks, Inc. All rights reserved. Printed in USA
All product names are trademarks of their respective companies.
TM
OptiView
Workgroup Analyzer
Getting Started Guide
TM

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Summary of Contents for Fluke OptiView Series

  • Page 1 OptiView Workgroup Analyzer Getting Started Guide PN 1606384 September 2001, Rev. 2, 9/02 © 2001, 2002 Fluke Networks, Inc. All rights reserved. Printed in USA All product names are trademarks of their respective companies.
  • Page 2 Fluke Networks authorized resellers shall extend this warranty on new and unused products to end- user customers only but have no authority to extend a greater or different warranty on behalf of Fluke Networks. Warranty support is available only if product is purchased through a Fluke Networks authorized sales outlet or Buyer has paid the applicable international price.
  • Page 3: Table Of Contents

    Page Before You Start ..................... 1 Safety Information..................1 Cleaning the Analyzer ................2 Contacting Fluke Networks Sales, Service, and Support Centers.... 2 OptiView Analyzer Support ..............2 The Analyzer and Accessories................ 3 Supplied Out of the Box Items ..............4 About the Analyzer ..................
  • Page 4 OptiView Getting Started Guide Saving Packet Capture Files ..............17 Saving HTML Report Files ..............17 Generating Network Traffic..............17 Testing Network Cables................18 Changing the GBIC Module (Pro Gigabit version only) ......18 Configuring the Analyzer through the Serial Configuration Port..... 20 Root mode user commands: ..............
  • Page 5: Before You Start

    Before You Start Safety Information The OptiView Workgroup Analyzer (hereafter referred to as the “analyzer”) complies with: • Class 1 Laser product 21 CFR 1040.10 & 1040.11, CFR(J) • CSA C22.2 No 950, and EN60950 2 edition The following symbols are used throughout this document: j NOT FOR CONNECTION TO PUBLIC TELEPHONE SYSTEMS W PLEASE READ MANUAL FOR SAFETY Warnings...
  • Page 6: Cleaning The Analyzer

    Visit the Fluke Networks website at www.flukenetworks.com. Send email to support@flukenetworks.com. For operator assistance in the USA, call 1-800-28-FLUKE (1-800-283-5853). To order accessories or get the location of the nearest Fluke Networks distributor or service center, call: USA: 1888-99-FLUKE (1-888-993-5853) Canada: 1-800-36-FLUKE (1-800-363-5853)
  • Page 7: The Analyzer And Accessories

    Workgroup Analyzer The Analyzer and Accessories The Analyzer and Accessories The analyzer is designed for troubleshooting and monitoring Local Area Networks (LANs). It tests all seven OSI layers from the cable to the application layer and everything in between, so problems have nowhere to hide. The analyzer can be used in a stand-alone fashion or mounted in a rack using the optional rackmount kit.
  • Page 8: Supplied Out Of The Box Items

    Patch cable for connecting the Management port to a 107109 10/100 Ethernet interface Registration Card Fluke Networks can serve you best by registering online at www.flukenetworks.com. If you cannot register online, please fill out and return the supplied registration card.
  • Page 9 OptiView 1578901 Workgroup Analyzer to generate reports on the network to which the analyzer is connected. OptiView Protocol The Fluke Networks Windows based protocol OPV-PE/PRO Expert analyzer for network engineers, LAN administra- 1627440 tors, and network technicians who maintain LANs.
  • Page 10 OptiView Getting Started Guide Table. Other Available Accessories (cont) Acts as a microscope to analyze fiber cable ends OPV-FT500/1644143 OptiView Fiber and display them on the OptiView Integrated Inspector Network Analyzer. Adds additional WAN Layer 2 and Layer 3 MIB OptiView OPV-WV/2003738 support for Frame Relay, Sonet, ISDN, etc.
  • Page 11: About The Analyzer

    Workgroup Analyzer About the Analyzer About the Analyzer General Specifications • Analyzer Interfaces: 10/100BASE-T (RJ-45), 100BASE-FX (SC fiber), and 1000BASE-X (SX, LX, and TX GBIC) • Analyzer LEDs: Management Link, Power, Link, Utilization, Transmit, Collision, and Errors • Test Access: Active termination to a switch port, switch span port, or a hub •...
  • Page 12: Connecting To The Network Under Test (Nut) Interface

    OptiView Getting Started Guide Transmit (XMIT): Indicates analyzer transmit activity (yellow). When the analyzer is first powered on, it will generate transmit activity while trying to identify devices on the network. Ping, Trace Route, Trace Switch Route, and Traffic Generator will cause this LED to flash in proportion to the amount of transmit activity.
  • Page 13: Acccessing The Analyzer Through The User Interface Software

    To view decodes of the packets captured by the analyzer you need to purchase and install the Fluke Networks Protocol Expert. Alternatively, the captured files can, in most cases, be imported into other 3 party protocol analysis software products.
  • Page 14: Refresh Analyzer List

    OptiView Getting Started Guide Launch Web browser for selected OptiView Integrated Network Analyzer Launch OptiView Reporter Refresh Launch user interface for selected analyzer analyzer list for selected analyzer Update firmware for selected OptiView Workgroup Analyzer anj41f.eps Figure 3. OptiView Browser Refresh analyzer list Re-displays the analyzer list with current active analyzers.
  • Page 15: Launch Optiview Reporter For Selected Analyzer

    Workgroup Analyzer Acccessing the Analyzer through the User Interface Software Launch OptiView Reporter for selected analyzer Launches the OptiView Reporter application (if installed on your PC) and connects to the selected analyzer. OptiView Reporter is an optional software package that allows you to generate a variety of professional reports based on measurements taken by an OptiView Workgroup Analyzer or an OptiView Integrated Network Analyzer.
  • Page 16: An Overview Of The User Interface Front Page Screen

    OptiView Getting Started Guide • The Ethernet link goes down on either interface due to temporary network outage • Rerun Auto Configure is selected in the TCP/IP setup screen • Find Unused IP and Apply is selected in the TCP/IP setup screen •...
  • Page 17: Front Page Screen

    Workgroup Analyzer Acccessing the Analyzer through the User Interface Software Front Page Screen anj42s.bmp Figure 4. Front Page Screen The Front Page screen is an overview and starting point to monitor and test your network. This screen summarizes the current network by presenting the closest switch (Switch Statistics button), any network problems (Problem Discovery button), all connected devices (Device Discovery button) on the current broadcast domain, and statistics (Protocol and Utilization Statistics buttons).
  • Page 18 OptiView Getting Started Guide The Status Bar is located at the lower-left corner of the analyzer display. Analyzer activity and errors are reported here. This button indicates the link speed, and duplex mode (shown by solid and outlined arrows). In this example it shows a 100 Mbit full duplex connection (two solid arrows).
  • Page 19 Workgroup Analyzer Acccessing the Analyzer through the User Interface Software The OptiView Workgroup Analyzer button represents the configuration status of the analyzer. A green check mark indicates that the analyzer passed self test and obtained a valid IP address for the local network. A red X indicates Self Test failed, or a valid IP address was not found.
  • Page 20 OptiView Getting Started Guide The Switch Statistics button displays the nearest switch accessible with SNMP. The nearest switch is discovered by examining the bridge forwarding tables of all discovered local switches. Pressing this button navigates directly to the Tools | Interface Statistics screen for this switch. The Utilization Statistics button shows network unicast, multicast, broadcast, collisions, and error percent detail for the connected network segment.
  • Page 21: Using The Analyzer

    By default they are saved to your computer in the user interface installation directory under the directory \Captures. Packet Capture files are saved as .CAP files which can be read by Fluke Networks optional OptiView Protocol Expert software or by other 3rd party decoder software.
  • Page 22: Testing Network Cables

    OptiView Getting Started Guide Testing Network Cables Cable testing is performed through the 10/100BASE-T jack. Measurable cable lengths are from 1 meter to 305 meters (approximately 3 feet to 1000 feet). The correct cable type must be selected in the Cable Test screen to report correct measurements.
  • Page 23 Workgroup Analyzer Using the Analyzer anj02f.eps Figure 5. Installing a GBIC Module Note Though most GBICs are designed to be hot-swappable, i.e., changed with the analyzer power on, it is recommended that the analyzer be powered off prior to changing the GBIC. This will reduce the possibility of damage to the GBIC.
  • Page 24: Configuring The Analyzer Through The Serial Configuration Port

    OptiView Getting Started Guide Configuring the Analyzer through the Serial Configuration Port In situations where you do not have remote access (through the user interface software) to the analyzer, you may want to configure the analyzer IP address parameters for both the Network-Under-Test and Management ports before connecting the analyzer to a network.
  • Page 25: Root Mode User Commands

    40 characters, and any printable ASCII character can be used (including spaces). If you forget the password, you will need to contact your authorized service center or Fluke Networks product support for procedures. See page 2 for phone numbers. “remoteipaddr Set the IP address (A.B.C.D) of the PC that will be running...
  • Page 26: Management Configuration Mode User Commands

    OptiView Getting Started Guide Management configuration mode user commands: “ipaddr Statically assign the IP address (A.B.C.D) and subnet mask A.B.C.D (E.F.G.H) of the Management port. Address and subnet mask E.F.G.H” are entered in decimal dot notation. “ipaddr dhcp” Enable the automatic configuration of the Management port IP parameters via a DHCP server.
  • Page 27: Network Configuration Mode User Commands

    Workgroup Analyzer Using the Analyzer Network configuration mode user commands: “ipaddr A.B.C.D Statically assign the IP address (A.B.C.D) and subnet mask E.F.G.H” (E.F.G.H) of the Network port. Address and subnet mask are entered in decimal dot notation. “iprouter Statically assign the IP address (A.B.C.D) of the default router A.B.C.D”...
  • Page 28: Setting The Remote Control Pc Ip Address

    OptiView Inspector Console maintains a special list of all Fluke Networks' products that are connected to the network and can even be used to launch a user interface session on any OptiView Workgroup Analyzer. An...
  • Page 29: Setting The Analyzer Ip Address On The Management Port

    Workgroup Analyzer Setting Up the Analyzer Security Setting the Analyzer IP Address on the Management Port Select Setup | Management Port and either configure using DHCP, or enter the IP address manually. Setting Up the Analyzer Security The Setup | Security screen provides analyzer security settings for packet capture, remote access, and SNMP configuration.
  • Page 30: Setting Password Control And Feature Selection

    Clearing a Password: To clear a password, the existing password must be entered. Press the Change Password button and select OK to clear the password. Note If the password is forgotten, contact your authorized service center or Fluke Networks product support for procedures. See page 2 for contact phone numbers.
  • Page 31: Setting Up The Snmp Community Strings

    Workgroup Analyzer Setting Up the Analyzer Security Setting Up the SNMP Community Strings The MIB II Read community string, RMON2 Read community string, and RMON2 Read/Write community string fields prevent other clients from accessing the MIB II and RMON agent information on the OptiView Pro and Pro Gigabit analyzers.
  • Page 32: Installing Options

    OptiView Getting Started Guide Installing Options Analyzer options that are purchased separately, such as the WAN Vision option, require you to enter a unique key code in the Setup | Options screen. This unique 16-digit key code is given to you when you purchase the option. To activate a purchased option, go to the Setup | Options screen and press the Change Key button.
  • Page 33: Using The Built-In Help System

    Workgroup Analyzer Using the Built-in Help System Using the Built-in Help System Accessing and Navigating the Help System The help system is an integral part of the analyzer. Help can be accessed by selecting the Help button located on the bottom-right of the user interface screen.
  • Page 34: Changing The Default Help Language

    OptiView Getting Started Guide Press the Back and Forward buttons to move to and from previous viewed topics. The Hide button collapses the left pane of the Help screen giving you more room to view Help topics. The Hide button is replaced by the Show button.
  • Page 35: Software Update Procedure

    To obtain additional CD copies or to get newer versions supplied to you on a CD rather than downloading from our web site, see the section on Contacting Fluke Networks Sales, Service, and Support Centers to make that request.
  • Page 36: Step Three - Run The User Interface Software

    OptiView Getting Started Guide Switch or Hub anj05f.eps Figure 13. LAN Management Port Connection anj06f.eps Figure 14. Remote Management Port Connection Step Three – Run the User Interface Software In the case of figure 12 and 13 above, when you launch the user interface software (an icon is placed on your desktop), the analyzer will automatically be listed in the OptiView Browser list box (see figure 15).
  • Page 37 Workgroup Analyzer Updating the OptiView Workgroup Analyzer Firmware anj40s.bmp Figure 15. The Initial OptiView Browser Screen Note the Local Host Software Revision number. This number should match the Firmware Revision numbers displayed for each analyzer. If the firmware revision displayed is a lower number than the local host software revision number, select that analyzer and click on the update firmware button (rightmost on the button bar).
  • Page 38: Troubleshooting Your Analyzer

    OptiView Getting Started Guide Troubleshooting Your Analyzer Before Calling Technical Support Before calling technical support, you can perform these basic analyzer troubleshooting steps to pinpoint many problems: Do you suspect the analyzer has locked up? If yes, completely power-down the analyzer. IP Discovery or Tools results? Unexpected Does the analyzer have a valid IP address? Look at the Front Page screen...
  • Page 39: Safety And General Specifications

    Workgroup Analyzer Safety and General Specifications Safety and General Specifications Table 3. General Specifications Weight 1.7 kilograms (3.8 lbs) Dimensions 4.1 x 21.1 x 32.8 cm (1.6 x 8.3 x 12.9 in), one half of a standard 19 in rack mount width 85 to 265 VAC;...
  • Page 40: Supported Network Standards

    OptiView Getting Started Guide Supported Network Standards Table 4. Supported Network Standards LAN Interfaces IEEE 10BASE-T, IEEE 100BASE-TX, IEEE 100BASE-F, IEEE 1000BASE-X (RFCs: 1213, 1231, 1239, 1285, 1315, 1493, 1512, 1513, 1643, 1757, 2021, 2108, 2115, 2127, 2495, 2496, 2515, 2558) IETF RFCs Supported 1493, 1512, 1513, 1643 (STD0050), 1748, 1749, 2011, 2012, 2013, 2021, 2108, 2115, 2819 (STD0059)
  • Page 41: Receive Level

    Workgroup Analyzer Safety and General Specifications Level: Receive 100 to 5000mVp-p, +/- 5% Resolution: 10mV Datalink Signal: 500mVp-p to 4000mVp-p Measuring Terminated Cables The analyzer is able to analyze individual twisted-pairs of a cable that are terminated into most equipment vendors’ Ethernet ports (such as on a hub, switch or NIC).
  • Page 42 OptiView Getting Started Guide...

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