FieldServer ProtoCessor ProtoNode RER Series Startup Manual page 15

ProtoNode Startup Guide Page 15 of 25
Select a log type.
Press the Take Log button.
Step 2: Take a Log
Press the Take Log button. While the Utility runs a few DOS prompts will flash across the monitor. Don't
click or type anything in to these DOS prompts. This step may take a few minutes depending on the
chosen Log Type and computer speed. When the Utility is finished you will be presented with a log of
events that have occurred.
Step 3: Send Log
Click the "Send Log" button located near the bottom of the dialog. The following dialog should appear.
Push the 'Locate Folder' button to launch explorer and have it point directly at the correct folder. The file
upload.zip must be sent to support@fieldserver.com.
Step 4: Close the Program
Press the exit button when the log is completed
ProtoCessor 1991 Tarob Court Milpitas, California 95035 USA Web: www.protocessor.com
Tel: (408) 964 4444 Fax: (408) 262-2269 Toll Free: 888-509-1970 X141 email: support@protocessor.com