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Network status link light never flashes.
NOTE:
The network status light is supposed to flash when there is network activity.
Cause
No active network is detected.
Network controller is not set up properly.
Network controller is disabled.
Network driver is not properly loaded.
System cannot autosense the network.
Diagnostics reports a failure.
Cause
The cable is not securely connected.
The cable is attached to the incorrect connector.
There is a problem with the cable or a device at the other end of
the cable.
The network controller is defective.
Diagnostics passes, but the computer does not communicate with the network.
Cause
Network drivers are not loaded, or driver parameters do not
match current configuration.
The network controller is not configured for this computer.
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Chapter 6 Troubleshooting without diagnostics
Solution
Check cabling and network equipment for proper connection.
Check for the device status within Windows, such as Device
Manager for driver load and the Network Connections applet
within Windows for link status.
To access Device Manager in Windows 10, type device
manager in the taskbar search box, and then select Device
Manager from the list of applications.
1.
Run Computer Setup and enable network controller.
2.
Enable the network controller in the operating system using
Device Manager.
To access Device Manager in Windows 10, type device
manager in the taskbar search box, and then select Device
Manager from the list of applications.
Reinstall network drivers.
Disable auto-sensing capabilities and force the system into the
correct operating mode.
Solution
Make sure that the cable is securely attached to the network
connector and that the other end of the cable is securely attached
to the correct device.
Make sure that the cable is attached to the correct connector.
Make sure that the cable and device at the other end are
operating correctly.
Contact an authorized service provider.
Solution
Make sure that the network drivers are loaded and that the driver
parameters match the configuration of the network controller.
Make sure that the correct network client and protocol is installed.
Select the Network and Sharing Center icon in the Control Panel
and configure the network controller.
To access Control Panel in Windows 10, type control panel in
the taskbar search box, and then select Control Panel from the
list of applications.
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