Troubleshooting - Dimplex OPTIMYST CAS250 Manual

United States US 7967690, US 2010299980, US 2011062250, US 2008028648, US 13/167,042
Russia RU2008140317
European EP 2029941, EP 2201301, EP 2315976, EP 1787063, EP07723217.1 , EP11170434.2, EP 11170435.9
China CN 101883953, CN 200980128666.2, CN 101057105, CN 101438104
Australia AU 2009248743, AU 2007224634
Canada CA 2725214, CA 2579444, CA 2645939
International Patent Application WO 2006027272
South Africa ZA 200808702
Mexico MX 2008011712
Korea KR 20080113235
Japan JP 2009529649
Brazil BR P10708894-9
India IN 4122/KOLNP/2008
New Zealand NZ 571900

Troubleshooting

Symptom
The flame effect will
not start.
The flame effect is too
low.
Unpleasant smell
when unit is used.
The flame effect has
too much smoke.
Product will not
operate. LED's are
not on.
Cause
Mains plug is not plugged in.
Low water level.
Low voltage connector not connected
properly. (See Fig.4)
Flame effect is set too low.
The Disc in the transducer might be dirty
The wire from the Transducer Unit is sitting
over the disc
Dirty or stale water.
Using unfiltered tap water.
Flame effect setting is too high.
The product has no water
Corrective Action
Check plug is connected to wall socket
correctly.
Check that the water tank is full and there is
water in the sump.
Check that the connectors are inserted
correctly. (See Fig.4) Check the mains plug is
inserted correctly.
Increase level of flame by pressing
'E') on your remote or receiver.
Clean the Disc with a soft brush. See
'Maintenance.' for a step by step procedure.
Direct the wire to the corner of the sump
and make sure it sits into the slot exiting the
sump - check the connection.
Clean the unit as described under
maintenance.
Use only decalcified/filtered tap water.
Decrease level of flame by pressing
(button 'D') on your remote or receiver. Give
the flame generator some time to adjust to
the new setting.
Refill the water tank.
5
(button