Quality Monitoring Instruments QMI MULTIPLEX Manual page 73

RETURNS PROCEDURE
Guarantee Statement: Detectors returned for service or repair will be guaranteed for
18 months.
1. The equipment being returned has a report with it stating the fault with the equipment;
list the fault number shown on the monitor, the Serial No. of the Monitor (On the
Monitor front plate) and the Serial No. of the Detector (stamped on the top edge of the
detector) and the Serial No. of the Fan Unit if relevant.
Return the Equipment CLEAN with LEADS and CONNECTORS intact.
2. Issue a Numbered Purchase Order, with Invoice and Return address Otherwise goods will
not be processed.
3. Manifest/Packing note with shipment contents.
4. A note to advise us the return address for repaired or serviced equipment.
5. The above documents should be faxed and emailed to QMI, London.
Fax:
Email:
6. Despatch returned goods to:
Mr. Keith Baverstock
Repair. Quality Monitoring Instruments Ltd.
C/o Cambertronics Ltd.
Unit 12, Manfield Park Industrial Estate
Guildford Road, Cranleigh
Surrey GU6 8PT
UK
Tel:
Fax:
Email: qmi@oilmist.com, cc: QMI@Cambertronics.ltd.uk
Please ensure that you have included the information and documents in your fax or email
to QMI to request repair of equipment. Providing this information will increase the speed at
which we can repair and return the goods.
CHECKLIST
o Fault Report included/attached
o Fault Number Displayed F1
o Monitor Serial Number
o Detector Serial Number
o Equipment is clean
o Numbered Purchase Order with Invoice and Return address. E-mailed and included
o Manifest/Packing Note of shipment contents, E-mailed and included
o Name of Contact person email address, telephone number and fax number
EM6/March 2015
EMAIL qmi@oilmist.com WEBSITE www.oilmist.com 4 East Barnet Road, London, EN4 8RW, UK. TEL +44 (0)20 7328 3121
Engine Oil Mist Detection System
MULTIPLEX
+44 (0) 20 7328 5888
qmi@oilmist.com
+44 (0) 1483 267619
+44 (0) 1483 267700
F2 F3
Spares Part6-5