Troubleshooting Guide - Bradley S53-325 Installation Manual

Installation

Troubleshooting Guide

Problem
Faucet not working
(No flashing red indicator
located inside clear cover
of valve control box)
Faucet not working and
no water flows when
activated
(Red indicator is flashing)
Intermittent cycling and/or
water runs on after
activation
Intermittent cycling and
/or faucet actuation is
overly sensitive
Water stays on or runs on
after you pull your hand
away
Water stays on
Water is dripping from
spout when not actuated
* How to Reset the Unit: Disconnect power source for 10 seconds. The valve will close and the water will stop running. After 10 seconds, reconnect power
supply. Let unit recalibrate for another 20 seconds and verify faucet activation.
Bradley Corporation • 215-1641Rev. C; EN 09-02-0005
Cause
Remove cover from battery box and check that the batteries have been inserted to the
Batteries not inserted correctly
correct orientation and are making connection to the contacts. Refer to the battery icons
located on the base of the battery box tray.
Improper or poor connection Check that the connection from the battery box is fully inserted into the female connector
on the valve control box and assure the connector round thumbnut is fully fastened.
to power supply
If red indicator is flashing 5 times every 4 seconds, replace with new Alkaline batteries.
Low batteries
Water source valves turned off Open water source valves and check that there is water flow.
If red indicator is flashing once or multiple times every 4 seconds, there is a problem with
Sensor shorted to ground or
the installation and the sensor is shorted. To verify the control box is working correctly,
unit unable to calibrate
carefully disconnect the black sensor wire from the connection washer. With the wire
disconnected, touch the connector at the end of the black wire with your fingers. The
sensor should activate and water should come on. Let go of the connector and the water
should shut off. If the unit works as described above and it malfunctions when you
reconnect the black sensor wire to the spout assembly, then there is an error in the spout
and cover plate installation. If the faucet does not activate as described when touching the
sensor connector, then you have a grounding issue or there is a broken sensor wire (see
troubleshooting below).
There is improper earth grounding if the faucet activates when you touch any of the steel
Improper ground connection
braided supply hoses, the brass fitting on the valve box, or the mixing valve. Verify that the
ground clamp has been installed and recheck the connections. Verify the clamp is tightly
fastened directly to the copper pipe for a proper ground connection. Reset the unit
following procedure below*.
If the connector has broken off of the black sensor wire or the valve box appears to be
Broken or corrupt sensor wire
defective please contact Bradley Technical Service. Do not attempt to repair the valve box
or defective valve box
or sensor wire.
electronics.
Poor sensor washer and wire
Verify the brass nuts that fasten the connection washer are fully tightened. Reconnect the
connection
sensor wire to the washer. Press reset button on valve control box after making any
adjustments
Insufficient ground connection
Verify that the earth ground clamp has been installed and recheck the connections. Verify
the clamp is tightly fastened directly to the copper pipe for a robust ground connection.
Reset the unit following procedure below*.
Isolation parts are not installed
If the faucet activates when you touch the sink, the unit installation is improper. Check that
or not installed correctly.
isolation components are used and installed correctly. Verify the sink ground connection is
in place and installed properly.
Drain grounding not
Check that the drain ground is assembled to the threaded portion of the metal drain ring
connected or assembled.
(not on the pipe) and is connected to the tab on the valve control box. Press reset button
on valve control box after making any adjustments.
There is sensor short to ground
installation and grounding scheme (see above).
or unit is not calibrating.
Dial set to the "open" position
Turn the knob on the side of the valve control box fully to the "auto" position (until it hits
or not turned to the full "auto"
the stop) and actuate the faucet by placing your hand near the spout. Water should stop
position
running and unit will return to the normal idle operation mode once you remove your hand
from the spout.
Turn off water source valves. Remove aerator from end of the spout and examine for dirt
Debris or particulate matter is
and particulates. Inspect and clean input dirt filter. Reinsert filter and turn water source
trapped in valve
back on. Actuate faucet several times without the aerator installed to flush any debris from
the valve mechanism until dripping has ceased. Reinstall aerator.
Turn the knob on the side of the valve control box fully to the "auto" position (until it hits
Dial not turned to the full
the stop) and actuate the faucet several times by placing your hand near the spout. Water
"auto" position
should stop running or dripping and unit will return to the normal idle operation mode once
you remove your hand from the spout.
Reset the unit following procedure below*. If water continues to run, there is an error in the
11/17/09
Solution
S53-325
7