Specifications; Customer Service; Limited Warranty - Amway eSpring 10-0185-CA Owner's Manual

SPE CIF IC AT I ON S
eSpring Water Purifier: Model No. 10-0185-CA, 10-0188-CA, 10-0189-CA,
®
11-0720-CA
Housing Height: 12 ⁄ (327mm) nominal.
7
8"
Diameter: 7" (178 mm) nominal. Constructed of durable, high impact plastic
Electrical Rating:
Output Rating: 120V~, 1.8A/50-60Hz
Input Rating: 19V DC, 3.16A
Cartridge (Model No. 10-0186): Pressed carbon block with internal UV lamp
Materials: All wetted materials meet U.S. FDA requirements for use in
transmitting fluids for human consumption.
Maximum Operating Pressure: 125 psi (860 kPa)
Minimum Operating Pressure: 15 psi (103 kPa)
Maximum Operating Temperature: 86° F (30° C)
Minimum Operating Temperature: 40° F (4.4° C)
Rated Service Flow: 0.9 U.S. gallons (3.4 L) per minute at 60 psi (415 kPa) of
water pressure with a new Cartridge. (Actual flow rate will vary directly with water
pressure and the length of time the Cartridge has been in service.)
Rated Service Life: The Cartridge is designed to serve the average family's cooking
and drinking water needs for one year or 1320 U.S. gallons (5000 L), whichever
comes first.
NOTE: Actual Cartridge life will vary with the amount of use and quality of the water
supply.
Installation: Quick and easy. The Existing Faucet installation can be accomplished in
less than ten minutes. The Faucet installation takes somewhat longer, but can be
accomplished without the services of a plumber and requires ordinary hand tools.*
Cartridge replacement: Also quick and easy. Can be handled by the user. Does not
require returning the Water Purifier to the factory for Cartridge replacement.
*If an electrical outlet is not located under sink – the Auxiliary Faucet kit will
require the installation of an electrical outlet by a licensed or certified electrician
according to Federal, Provincial, State, Municipal and local laws and regulations.
CU S TO M ER S E R V I C E
Please read the instructions in this manual carefully. After studying the manual,
if you still have a question concerning the installation or operation of your eSpring
Water Purifier, contact Customer Service toll-free.
Call 1-800-253-6500 M-F 8 AM – 12 AM and Sat.
8:30 AM – 5 PM.
Information can also be accessed via the internet at www.espring.com
LIMITED WARR AN TY
WHAT DOES THIS LIMITED WARRANTY COVER?
Amway Corp. ("Amway") warrants that the
Cartridge, Auxiliary Faucet, Diverter, Tubing and Pressure Regulator) will not prove
defective (as defined below) under normal use for three years from the date of purchase.
An item will be considered "defective" if it is defective in materials or workmanship and if
the defect materially impairs the performance or value of the eSpring Water Purifier to
the original purchaser.
WHAT DOES THIS LIMITED WARRANTY NOT COVER?
This Limited Warranty does not cover:
(a) Any eSpring Water Purifier that has been subjected to any use that is different
than or inconsistent with the use instructions in the eSpring Water Purifier Owners
Manual.
(b) Any eSpring Water Purifier that has been subjected to any abuse, accident,
physical damage, improper installation or application, alteration, neglect, improper
temperature, humidity or other environmental conditions (including, but not limited
to, lightning, flood or fire).
(c) Any eSpring Water Purifier that has been damaged due to improper repair,
modification, alteration or maintenance by anyone other than an authorized service
warranty representative of Amway.
(d) Any defect or diminished performance caused by the use of any part or accessory
that is not compatible with the eSpring Water Purifier, OR;
(e) Any eSpring Water Purifier that was not installed with an eSpring Auxiliary Faucet
Kit or an eSpring Existing Faucet Kit or using a NON-eSpring faucet that was not
installed per the installation directions using the pressure regulator supplied by
Amway.
HOW WILL THE USE OF NON-AUTHORIZED PARTS AFFECT THE PERFORMANCE OF
YOUR eSpring WATER PURIFIER?
Performance claims relating to the eSpring Water Purifier were developed through
testing of the complete system as designed by the manufacturer, and as installed
and operated as recommended by the manufacturer. The use of replacement parts or
accessory attachments not recommended by the manufacturer may result in diminished
Water Purifier performance. Amway does not warrant the performance of any NON-
eSpring Water Purifier parts or accessories, and is not responsible for any damage
to the eSpring Water Purifier caused by any NON-eSpring Water Purifier parts or
accessories.
WHAT WILL AMWAY DO IF YOUR eSpring WATER PURIFIER IS DEFECTIVE?
If any eSpring Water Purifier that has not been altered or subjected to tampering,
misuse, or abuse proves to have been defective during the Limited Warranty period then,
subject to timely notification of the claimed defect, Amway will, at its option, either repair
or replace the defective item at its expense.
HOW AND WHEN MUST YOU MAKE A CLAIM UNDER THIS LIMITED WARRANTY?
For service under this Limited Warranty in the United States, please contact Amway
Corp. via telephone at 1-800-253-6500 weekdays between 8 AM and 12 AM Eastern
time BEFORE you return anything, for shipping and handling instructions. Then return
the claimed defective product to Health Tech Returns, 4607 44th Street SE Kentwood,
Michigan 49512, together with a copy of a sales receipt or other proof of purchase and
a brief description of the product defect.
eSpring ® Water Purifier (except for the
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