Diagnostic Steps; Start Diagnosis Flowchart - HP ProLiant ML350 Generation 4p User Manual

Diagnostic Steps

To effectively troubleshoot a problem, HP recommends that you start with the
first flowchart in this section, "Start Diagnosis Flowchart (on page 115)," and
follow the appropriate diagnostic path. If the other flowcharts do not provide a
troubleshooting solution, follow the diagnostic steps in "General Diagnosis
Flowchart (on page 117)." The General Diagnosis flowchart is a generic
troubleshooting process to be used when the problem is not server-specific or is
not easily categorized into the other flowcharts.
The available flowcharts include:
•
Start Diagnosis Flowchart (on page 115)
•
General Diagnosis Flowchart (on page 117)
•
Power-On Problems Flowchart (on page 119)
•
POST Problems Flowchart (on page 122)
•
OS Boot Problems Flowchart (on page 125)
•
Server Fault Indications Flowchart (on page 128)
The number contained in parentheses in the flowchart boxes corresponds to a
table with references to other detailed documents or troubleshooting instructions.

Start Diagnosis Flowchart

Use the following flowchart to start the diagnostic process.
Item
1
2
3
4
5
Refer to
"General Diagnosis Flowchart (on page 117)"
"Power-On Problems Flowchart (on page 119)"
"POST Problems Flowchart (on page 122)"
"OS Boot Problems Flowchart (on page 125)"
"Server Fault Indications Flowchart (on page 128)"
Troubleshooting 115