Astria Fireplaces Blaze&Glow18EP Installation And Operation Instructions Manual

Unvented (vent-free) gas log heater

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P/N 900704-00 Rev. E 11/2019
P900704-00
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where
not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built fi replace
or in a listed ventless fi rebox enclosure. It is design-certifi ed for these installations in accordance with ANSI
Z21.11.2. Exception: DO NOT install this appliance in a factory-built fi replace that includes instructions stating
it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fi red heater. It uses air (oxygen) from the room in which it is installed. Provisions for
adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section
on Page 6 of this manual.
WARNING: If the information in this manual is not followed exactly, a fi re or explosion may result
causing property damage, personal injury or loss of life.
– Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other
appliance.
– WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fi re department.
– Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier.
Installation and Operation Instructions
Unvented (Vent-Free) Gas Log Heater
Models
PFS
®
Blaze&Glow18EN
US
Report No. F09-100
For use with log sets
Blaze&Glow18EP
AndesMtn18
BisonMtn18
AndesMtn24
BisonMtn24
AndesMtn30
BisonMtn30
AndesMtn36
Blaze&Glow24EN
Blaze&Glow24EP
RedWoodM18
RedWoodM24
RedWoodM30

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Summary of Contents for Astria Fireplaces Blaze&Glow18EP

  • Page 1 Installation and Operation Instructions Unvented (Vent-Free) Gas Log Heater Models P/N 900704-00 Rev. E 11/2019 ® Blaze&Glow18EN Blaze&Glow18EP Blaze&Glow24EN Blaze&Glow24EP Report No. F09-100 P900704-00 For use with log sets AndesMtn18 BisonMtn18 RedWoodM18 AndesMtn24 BisonMtn24 RedWoodM24 AndesMtn30 BisonMtn30 RedWoodM30 AndesMtn36 INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Safety ................2 Technical Service ............41 Product Identifi cation ............ 5 Replacement Parts ............41 Local Codes ..............5 Accessories ..............41 Unpacking ..............5 Parts ................43 Product Features ............6 Blaze&Glow Log Sets ..........49 Air For Combustion and Ventilation.......
  • Page 3 SAFETY Continued Young children should be carefully super- DANGER: Carbon monoxide poisoning vised when they are in the same room with may lead to death! the appliance. When using the hand-held remote accessory, keep selector switch in Carbon Monoxide Poisoning: Early signs of carbon the OFF position to prevent children from monoxide poisoning resemble the fl...
  • Page 4 SAFETY Continued The ODS shuts down the heater if enough fresh 1. WARNING: This appliance is only for use air is not available. See Air for Combustion and with the type of gas indicated on the rating Ventilation, Page 6. If heater keeps shutting off, plate.
  • Page 5: Product Identifi Cation

    PRODUCT IDENTIFICATION Log Set Rear Burner Left Side Right Side Front Base Assembly Figure 1 - Product Identifi cation LOCAL CODES NOTE: Do not pick up appliance base assembly by burners. This could damage the appliance. Install and use appliance with care. The installation Always handle base assembly by grate.
  • Page 6: Product Features

    PRODUCT FEATURES SAFETY DEVICE OPERATION This heater has a pilot with an Oxygen Depletion This heater is clean burning. It requires no outside Sensing (ODS) safety shutoff system. The ODS/ venting. There is no heat loss out a vent or up a pilot is a required feature for vent-free room heat- chimney.
  • Page 7 AIR FOR COMBUSTION AND VENTILATION Continued The standard method defi nes a confi ned space as Vent-free fi replace ____________ Btu/Hr a space whose volume is less than 50 cubic feet Gas water heater* ____________ Btu/Hr per 1,000 Btu/hr (4.8 m per kw) of the aggregate Gas furnace ____________ Btu/Hr...
  • Page 8 AIR FOR COMBUSTION AND VENTILATION Continued VENTILATION AIR Ventilation Air From Outdoors Ventilation Air From Inside Building Provide extra fresh air by using ventilation grills This fresh air would come from an adjoining un- or ducts. You must provide two permanent open- confi...
  • Page 9: Installation

    INSTALLATION NOTICE: This appliance is intended WARNING: Never install the for supplemental heating. Use this heater heater along with your primary heat- • in a bedroom or bathroom ing system. Do not install this heater • in a recreational vehicle as your primary heat source.
  • Page 10 INSTALLATION Continued CHECK GAS TYPE Minimum Clearances For Side Combustible Material, Side Wall and Ceiling Use the correct type of gas (natural or propane/ LP). A. Clearances from the side of the fi replace cabinet If your gas supply is not the correct gas type, do not to any combustible material and wall should install appliance.
  • Page 11 INSTALLATION Continued If Using Mantel MANTEL CLEARANCES You must have noncombustible material(s) above In addition to meeting noncombustible material the fi replace opening. Noncombustible clearances, you must also meet required clearances between fi replace opening and mantel shelf. If you Noncombustible Requirements for Safe do not meet the clearances listed below, you will...
  • Page 12 INSTALLATION Continued NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following: Hearth • operate the logs only with the fl ue Combustible Material damper open 5" Min. • raise the mantel to an acceptable height Figure 9 - Minimum Fireplace Clearances •...
  • Page 13 INSTALLATION Continued 1. Apply pipe joint sealant lightly to male threads CONNECTING TO GAS SUPPLY of gas fi tting (provided). Connect approved fl exible gas hose to inlet side of gas control WARNING: This appliance re- (see Figure 10). quires a 3/8" NPT (National Pipe IMPORTANT: Hold gas regulator with wrench Thread) inlet connection to the pres- when connecting fl...
  • Page 14 INSTALLATION Continued For propane/LP units, the installer must supply an PROPANE/LP From External Regulator (11" external regulator. The external regulator will reduce W.C.** to 14" W.C. incoming gas pressure. You must reduce incoming Pressure) gas pressure to between 11" and 14" of water. If NATURAL From Gas you do not reduce incoming gas pressure, heater Meter (5"...
  • Page 15 INSTALLATION Continued 6. Reconnect heater and equipment shutoff valve to CHECKING GAS CONNECTIONS gas supply. Check reconnected fi ttings for leaks. WARNING: Test all gas piping and Test Pressures Equal To or Less Than 1/2 PSIG connections, internal and external (3.5 kPa) 1.
  • Page 16: Power Supply And Battery Installation

    INSTALLATION Continued PRESSURE TESTING HEATER GAS INSTALLING LOGS CONNECTIONS WARNING: Failure to position the parts 1. Open equipment shutoff valve (see Figure 14, Page 15). in accordance with these diagrams or failure 2. Open main gas valve located on or near gas to use only parts specifi...
  • Page 17 INSTALLATION Continued 5. Place middle right log over front right and bot- 1. Install left bracket to left side of chassis using 2 tom logs as shown in Figure 21. Be sure hole in screws provided (see Figure 19). middle right log seats over pin in bottom log. 2.
  • Page 18 INSTALLATION Continued Ramp Log Metal Tab AndesMtn(18,24,30) MODELS Figure 25 - Installing Log Set 3. Place front left and right logs and rear log as shown in Figure 26. Rear Log AndesMtn36 MODELS Figure 23 - Correct Log Placement CONCRETE LOG MODELS RedWoodM(18, 24, 30) Each log is marked with a number.
  • Page 19 INSTALLATION Continued 6. Place the small top right log as shown in Figure CONCRETE LOG MODELS 28. The bottom of the log is shaped to fi t onto BisonMtn(18, 24, 30) the recessed areas of the top right log and the NOTE: Your appliance may vary from model front right log.
  • Page 20 INSTALLATION Continued Right Front Log Screw Air Shield Left Front Figure 31 - Installing Left/Right Front Logs 4. Place left ember bed log as shown in Figure 32. The log has groove on one side that sets on the Figure 29 - Removing Air Shield ember bed pan.
  • Page 21 INSTALLATION Continued 5. The right ember bed log has a hole in the bottom Right Middle that sets on the grate fi nger and the other end rest on the fi replace fl oor, place log as shown in Figure 33, Page 23. The back side of this log needs to rest against the front of the base assembly, make sure the fl...
  • Page 22 INSTALLATION Continued 10. Place the left top log onto the rear log and the left Top Rear middle log. Make sure to place the projection on the bottom of the left top log into the recessed Rear Log areas on the rear and left middle logs (see Figure 38).
  • Page 23 INSTALLATION Continued Glowing embers (rockwool) placement. Place Place the ember chunks as shown in Figure 41 glowing embers material on front fl at burner in on Page 25 by placing the ember chunk with areas away from ports as shown in Figure 43. the number "1"...
  • Page 24: Operation

    OPERATION A. This appliance is equipped with an ignition NOTICE: During initial operation of device which automatically lights the pilot. new heater, burning logs will give off Do not light pilot by hand. a paper-burning smell. Orange fl ame B. BEFORE LIGHTING smell all around the ap- will also be present.
  • Page 25 OPERATION Continued REMOTE CONTROL OPERATION BASIC CONSTRUCTION • Touch-Screen LCD and three push buttons will allow input from users. • LCD screen will provide system status & input feedback to user. • Backlight will illuminate LCD screen for 5 seconds after any user input – the 1st touch of the LCD screen will only illuminate the backlight (will not respond to associated zone function).
  • Page 26 OPERATION Continued THERMOSTAT MODE: FUNCTIONAL DESCRIPTION • Will cycle fl ame on and off based on room and NOTE: All function adjustments will be automatically set temperatures. Will transmit ON command accepted 15-seconds after pressing a given touch if SET TEMP (+SWING) is higher than ROOM zone or button.
  • Page 27 OPERATION Continued • fl ame setting until the fl ame cycles off, then • simultaneously for 10- seconds. The LCD back ON thermostatically; when the fl ame screen will go blank except either THERMO and OFF or THERMO and ON will fl ash 3-times cycles ON again, automatic fl...
  • Page 28 OPERATION Continued Program Operation • The TIME/PROG zone will continue to display the Clock and Day of week, but none of the • Touch the TIME/PROG Zone to activate or icons associated with Program Mode will be deactivate Program Operation. Touching the displayed.
  • Page 29 OPERATION Continued • If any touch-zone or button is pressed when LEARN PROCESS (PAIRING THE REMOTE activated, the LCD backlight will illuminate TO THE CONTROL MODULE) and the LOCK icon will fl ash for 5 seconds in NOTE: The transmitter must be in the “OFF” or the MODE Zone.
  • Page 30: Inspecting Burners

    OPERATION Continued SWITCHING OFF SWITCHING ON To switch off the fi re, press the Burner ON/OFF Switch To turn the system on, press the Burner ON/OFF to the OFF position. switch to the ON position (see Figure on Page 29). Once the start up process is complete, the main WARNING: Do not convert burner and pilot will be lit.
  • Page 31: Cleaning And Maintenance

    INSPECTING BURNERS Continued BURNER FLAME PATTERN Bright yellow rear burner fl ame; fl ame will Middle burner Figure 48, shows correct burner fl ame pattern. be blue next to burner fl ame should Figure 49, shows incorrect burner fl ame pattern. be blue with the Small blue fl...
  • Page 32 CLEANING AND MAINTENANCE Continued 5. Blow air into the primary air holes on the orifi ce BURNER ORIFICE HOLDER AND PILOT AIR holder. INLET HOLE 6. In case any large clumps of dust have now been The primary air inlet holes allow the proper amount pushed into the burner repeat steps 3 and 4.
  • Page 33: Wiring Diagram

    WIRING DIAGRAM Pilot Burner 2 Remote Control Main Burner ON THERMO OFF Cont. Thermocouple Ground - ROOM Pilot ° ° Connector to Chassis S M T W T F S Ground or Valve Body PROGRAM Thermocouple - To “S” Terminal on Main Module MODE/SET Dry - Learn (Black)
  • Page 34: Troubleshooting

    TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualifi ed service person should service and repair heater. CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. NOTE: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY...
  • Page 35 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Either the remote or touch pad buttons 6. LED is blinking 6. This indicates the battery power are pressed to start the burner ignition is low. Replace the batteries in the sequence and there is no function or power supply box.
  • Page 36 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY When igniter button is pressed on the 1. Gas supply turned off or equipment 1. Turn on gas supply or open equip- remote or touch pad, the pilot sparks shutoff valve closed ment shutoff valve. but there is no ignition.
  • Page 37 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY ODS pilot lights but pilot fl ame goes out 1. Equipment shutoff valve not fully 1. Fully open equipment shutoff valve. before burners light. open 2. Check batteries and replace if need- 2. Missing or weak batteries at power ed.
  • Page 38 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burner system shuts off. Control module 1. Faulty control module 1. Replace control module. sounds 2 cycles of 3 beeps. Burner system shuts off. Control module 1. Remote and control module not 1. Follow Pairing instructions on Page 28 to re-pair remote to control sounds 2 cycles of 3 beeps.
  • Page 39 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burners do not light after ODS/pilot is lit 1. Inlet gas pressure is too low 1. Contact local natural or propane/LP gas company 2. Burner orifi ce(s) clogged 2. Clean burner(s) (see Cleaning and Maintenance, Page 33) or replace burner orifi...
  • Page 40 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
  • Page 41: Service Hints

    REPLACEMENT PARTS See Pages 43-47 for a complete replacement parts 1. The model number of the appliance. list. Use only parts supplied from the manufacturer. 2. The serial number of the appliance. 3. The part number. Normally, all parts should be ordered through your 4.
  • Page 42 ACCESSORIES Continued FLOOR MEDIA KIT LOG SCRAPS / FLOOR MEDIA KIT-1 Cat. No. F1762, Model FM100 Cat. No. F0250, Model VTA-LS5-1 For all models. Includes volcanic stone, burner embers, and burner cinders DECORATIVE ASH BED / CONTROL COVER KIT (SIX PACK) Cat.
  • Page 43: Parts

    PARTS REMOTE ELECTRONIC CONTROL MODELS BLAZE&GLOW18EN, BLAZE&GLOW18EP, BLAZE&GLOW24EN, BLAZE&GLOW24EP Cat. No. Model WARNING: Failure to position F0124 BLAZE&GLOW18EN the parts in accordance with these diagrams or failure to use only parts F0128 BLAZE&GLOW18EP specifi cally approved with this heater F0132 BLAZE&GLOW24EN may result in property damage or personal injury.
  • Page 44 PARTS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 41 of this manual. WARNING: Contact an IHP dealer to obtain any of these parts. Never use substitute materials not approved by IHP.
  • Page 45 PARTS LOG MODELS AndesMtn18, AndesMtn24, AndesMtn30 (Andes Mountain™) This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 41 of this manual. CATALOG NUMBER DESCRIPTION AndesMtn18 AndesMtn24 AndesMtn30 J5708 J5714 J5720 Front Right Log...
  • Page 46 PARTS LOG MODELS AndesMtn36 (Andes Mountain™) This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 41 of this manual. CATALOG NUMBER AndesMtn36 DESCRIPTION J5716 Bottom Log J6554 Middle Right Log J5718 Middle Left Log J5722...
  • Page 47 PARTS LOG MODELS RedWoodM18, RedWoodM24, RedWoodM30 (Red Wood Mountain™) This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 41 of this manual. RedWoodM18 RedWoodM24 RedWoodM30 CAT. LOG ID CAT.
  • Page 48 PARTS LOG MODELS BisonMtn18, BisonMtn24, BisonMtn30 (Bison Mountain™) This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 41 of this manual. BisonMtn18 BisonMtn24 BisonMtn30 CAT. LOG ID CAT. LOG ID CAT.
  • Page 49: Blaze&Glow Log Sets

    BLAZE 'N GLOW LOG SETS Cat. No. Model Description F0141 BisonMtn18 18" Bison Mountain Log Set Refractory F0142 BisonMtn24 24" Bison Mountain Log Set Refractory F0143 BisonMtn30 30" Bison Mountain Log Set Refractory F0144 AndesMtn18 18" Andes Mountain Log Set Fiber F0145 AndesMtn24 24"...
  • Page 50 NOTES _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ Astria.us.com 900704-00E...
  • Page 51: Warranty

    Innovative Hearth Products Astria ® Brand Gas Log Set & Outdoor Gas Fire Pit Limited Three Year Warranty THE WARRANTY Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Astria ® brand Gas Log Set or Outdoor Gas Fire Pit ("Product") to be free from defects in materials and workmanship at the time of manufacture.
  • Page 52 Astria.us.com Record the following important information about your appliance: Appliance model number Appliance serial number Date appliance was Installed Type of gas appliance uses Dealer name Innovative Hearth Products (IHP) reserves the right to make changes at any time, without notice, in design, materials, specifi cations, prices and also to discontinue colors, styles and products.

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Blaze&glow24enBlaze&glow18enBlaze&glow24ep

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