Before Calling Service Personnel; Symptoms And Correction - Toshiba SD-5915SC Owner's Manual

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Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.

Symptoms and correction

Symptom Cause
No power. • The power plug is disconnected.
The DVD video player • The automatic power off function
turned off by itself.
• The TV is not set to receive DVD
No picture or abnormal
color (pinkish, greenish,
etc.).
• The video cable is not connected
• Mismatch setting between TV and this
• Wrong connection.
Scrolling, jumping or B/W • Incompatible TV system.
picture.
• The equipment connected with the
No sound.
• The audio cable is not connected
• The audio receiver or TV is turned off.
• The setting of output sound format is
• The disc is dirty.
The playback picture
has occasional
• It is in fast forward or fast reverse
distortion.
Brightness is unstable or
• The effect of copy protection.
noises are present in the
playback pictures.
The DVD video player • No disc is inserted.
does not start playback.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the
• The disc is dirty.
• The parental lock function is set.
Playback does not follow • It is in the mode of repeat playback,
the course of the disc's
program.
Buttons do not work.
• Power supply fluctuations or other
• The remote control is not pointed at
The remote control does
not work properly.
• The remote control is too far from
• The batteries in the remote control
48
turned the unit off.
signal output.
securely.
player.
audio cable is not set to receive DVD
signal output.
securely.
incorrect.
playback.
guide.
memory playback, etc.
abnormalities such as static electricity
may interrupt correct operations.
the remote sensor of the DVD video
player.
the DVD video player.
are exhausted.
Correction
• Connect the power plug securely into the wall outlet.
• Press the PLAY button.
• Select the appropriate video input mode on the
TV so the picture from the DVD video player
appears on the TV screen.
• Connect the video cable securely into the
appropriate jacks.
• Select the correct Video Output setting.
• Check the connection.
• Select the correct TV system.
• Select the correct input mode of the audio receiver
so you can listen to the sound from the DVD video
player.
• Connect the audio cable securely into the
appropriate jacks.
• Turn on the equipment connected with the audio cable.
• Select the proper audio setting.
• Eject the disc and clean it.
• Sometimes a small amount of picture distortion may
appear. This is not a malfunction.
• Connect the DVD video player directly of the TV.
Avoid connecting the DVD video player to a VCR
or TV/VCR combination.
• Insert a disc.
• Insert a playable disc. (Check the disc type and
color system.)
• Place the disc with the playback side down.
• Place the disc correctly inside the guide on the
disc tray.
• Clean the disc.
• Cancel the parental lock function or change the
parental lock level.
• These operations may prevent a proper progress
of the contents.
• Press and hold ON/STANDBY button on the front
panel for more than about 3 seconds. The DVD
video player turns off. Press the button again to
turn it on. If the buttons still do not work, disconnect
the power plug and insert it into the wall outlet
again.
• Point the remote control at the remote sensor of
the DVD video player.
• Operate the remote control within about 7 m.
• Replace the batteries with new ones.
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