1. From the Configuration menu, click Software Packages.
2. From the list of installed software packages, click the package you want to delete.
3. Click Delete, then confirm your choice.

This answer is automatically generated

Summary of Contents for EXFO Fiber Guardian FG-750

Page 1 User Guide FG-750 Fiber Guardian...
Page 2 EXFO Inc. (EXFO). Information provided by EXFO is believed to be accurate and reliable. However, no responsibility is assumed by EXFO for its use nor for any infringements of patents or other rights of third parties that may result from its use.
Page 3 Copyright Information Patents This product incorporates the proprietary EXFO Link-Aware™ technology, employing spectrally-selective high-reflectance demarcation (HRD) filters to enable the attenuation of a specific branch of a P2MP (point-to-multipoint) network to be measured/monitored. The Link-Aware™ technology is protected by Canadian patent no. 2,737,974, by pending US patent application no.
Page 4 Section 3 of this Agreement. The Software is licensed, not sold. Title to the Software and the Documentation shall not be passed to Customer, Users or to any other party. EXFO shall retain ownership of all rights, titles and interests, in and to the...
Page 5 Agreement. 3.1.1 Standard. The license grant of section 3.1 is granted solely to install the Software on either (i) one (1) EXFO designated Product; (ii) one (1) stand-alone computer; or (iii) one (1) mobile device, neither of which may be connected to a network in a manner that allows more than one (1) User to upload, access, run or generally use the Software concurrently.
Page 6 Software to others on such terms as EXFO may establish in its sole discretion. 5.3 EXFO reserves the right, in any way and without notice, to revise, not to revise, update or modify the Software, or the information upon which the Software was based.
Page 7 30 days of written notification any underpaid fees. If the Customer does not pay, EXFO can end Customer's support, licenses and this Agreement. EXFO shall have the right to disclose the result of such audit to its Third Party Software licensors to the extent that such audit results in findings concerning such Third Party Software licensor.
Page 8 (v) Customer breaches the license granted in Section 3 or breaches any of the restrictions of Section 4. 13.3 Without prejudice to any other rights, EXFO may terminate this Agreement if Customer fails to comply with any term or condition of this Agreement.
Page 9 END OF TERMS AND CONDITIONS CONTACT INFORMATION: If you have any questions about this Agreement, please direct all correspondence to: EXFO Inc., 400 Godin Avenue, Quebec City, Quebec, G1M 2K2, Canada. Legal notice shall be sent to the attention of the EXFO Legal Department.
Page 10: Table Of Contents
Contents Copyright Information ......................ii Certification Information ..................... xiv 1 Introducing the FG-750 Fiber Guardian ............1 Main Features .........................3 Available Models ........................4 Available Optical Switch Cassette Configurations ..............9 Power Sources ........................13 Supported Web Browsers .....................13 Developing Your Own Test Applications ................14 Conventions ..........................15 2 Safety Information ..................17 General Safety Information ....................17...
Page 11: Table Of Contents
4 User Management ..................91 Introduction .........................91 Logging in to the Administration Console ................91 Realm Settings ........................93 Roles .............................93 Managing Users ........................94 Managing Groups .......................104 User Federation ........................105 5 Using the Host Web User Interface ............109 Accessing and Exiting the Host Web UI ................109 Viewing Host and Companion Information ................112 Configuring Network Settings ....................113 Configuring the 3G/4G Settings ..................116...
Page 12: Table Of Contents
8 Analyzing Results ..................217 Viewing the Current Fault List .....................217 Searching and Displaying OTDR Results ................224 Search Results for Test On Demand ..................228 9 Using the Line Configuration Web User Interface ........233 Accessing the Line Configuration Web UI ................233 Managing Remote OTAUs ....................237 Managing Ports and Lines ....................242 Performing an Injection Loss Test ..................246 Managing Configurations ....................248...
Page 13: Table Of Contents
Connecting to Your Unit Using the KMV Remote Console ..........313 Resetting Configuration (Parameters) .................317 Restoring Your Unit to Normal Operation ................318 Viewing Online Documentation ..................322 Viewing EXFO Contact Information ..................323 Contacting the Technical Support Group ................323 Transportation ........................324 13 Warranty ....................325 General Information ......................325...
Page 14 Electronic test and measurement equipment is exempt from FCC part 15, subpart B compliance in the United States of America and from ICES-003 compliance in Canada. However, EXFO Inc. makes reasonable efforts to ensure compliance to the applicable standards. The limits set by these standards are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 15: Introducing The Fg-750 Fiber Guardian
The equipment can be used as a stand-alone unit or as an RTU (remote test unit), part of a centralized management system like EXFO NQMSfiber. An RTU contains an OTDR (optical time domain reflectometer) and an optical switch that allows the instrument to test and monitor multiple fibers from the same instrument.
Page 16 Introducing the FG-750 Fiber Guardian In OTDR mode, you can run basic functions such as triggering a  manual OTDR test (ad-hoc), enabling standard fiber monitoring, and creating a cable template test campaign that allows for scheduled testing of one or multiple fibers, part of the same cable span for short or long periods of time.
Page 17: Main Features
OTDR measurement, fault finding, test scheduling, local storage, and  event forwarding to external system or synchronization with centralized server application like EXFO NQMSfiber Optional built-in (first stage) or cassette switches (second stage)  Possibility to connect external switches (remote OTAUs) for second ...
Page 18: Available Models
Introducing the FG-750 Fiber Guardian Available Models Can be managed from EMS (Element Management System)  Fiber management tray (optional) that can be mounted on FG-750  front to better manage large quantity and/or extra length of jumper cables. Available Models To better suit your testing needs, the following models are available: Single-port Fiber Guardian without an optical switch inside the unit ...
Page 19 Introducing the FG-750 Fiber Guardian Available Models Fiber Guardian without Switch Ports FG-750ST single port model: FG-750ST-XXXX-01 Front Retaining screws/handles to slide the unit in or out of its case (OTDR replacement) Banana plug connector for antistatic strap OTDR port LEDs On/Off button Retaining screws/handles to access the fan and air filter...
Page 20 Introducing the FG-750 Fiber Guardian Available Models Back Replaceable power supply modules (AC model shown) Port for 3G/4G antenna Ethernet port (for LAN/WAN connection) Grounding lug Dry contact relays FG-750...
Page 21 Introducing the FG-750 Fiber Guardian Available Models Fiber Guardian with Switch Ports Expandable Fiber Guardian with optical switch cassettes (shown below, fully loaded SC 32-port configuration) Front Retaining screws/handles to slide the unit in or out of its case (OTDR replacement, switch cassettes insertion and removal) Switch Banana plug connector for...
Page 22 Introducing the FG-750 Fiber Guardian Available Models Back Replaceable power supply modules (AC model shown) Port for 3G/4G antenna Ethernet port (for LAN/WAN connection) Grounding lug Dry contact relays FG-750...
Page 23: Available Optical Switch Cassette Configurations
Introducing the FG-750 Fiber Guardian Available Optical Switch Cassette Configurations Available Optical Switch Cassette Configurations When delivered with an optical switch, the minimum configuration for the FG-750 is 1x4 which is the size of optical switch cassette (OSC). The maximum is 1x96 with L1 (integrated first stage called L1) being a 1x8 connected to MTP 12-port cassettes at the second stage.
Page 24 Introducing the FG-750 Fiber Guardian Available Optical Switch Cassette Configurations SC-type cassette (4-port optical switch) FG-750...
Page 25 Introducing the FG-750 Fiber Guardian Available Optical Switch Cassette Configurations LC-type cassette (8-port optical switch) Fiber Guardian...
Page 26 Introducing the FG-750 Fiber Guardian Available Optical Switch Cassette Configurations MTP-type cassette (12-port MTP optical switch) FG-750...
Page 27: Power Sources
Introducing the FG-750 Fiber Guardian Power Sources Power Sources Your unit operates with the following power sources: Replaceable power supply module (either AC or DC). Your unit needs  only one power supply module to work, but it can house two of them. The second power supply provides redundancy.
Page 28: Developing Your Own Test Applications
Introducing the FG-750 Fiber Guardian Developing Your Own Test Applications Developing Your Own Test Applications In Link-Aware™ mode, you can build your own network test and management solution with the provided REST commands. For more information, see Working with the REST Commands (Certain Models Only) on page 83.
Page 29: Conventions
Introducing the FG-750 Fiber Guardian Conventions Conventions Before using the product described in this guide, you should understand the following conventions: ARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Do not proceed unless you understand and meet the required conditions.
Page 31: Safety Information
ARNING Use only accessories designed for your unit and approved by EXFO. For a complete list of accessories available for your unit, refer to its technical specifications or contact EXFO.
Page 32 Safety Information General Safety Information MPORTANT When you see the following symbol on your unit , make sure that you refer to the instructions provided in your user documentation. Ensure that you understand and meet the required conditions before using your product. MPORTANT Other safety instructions relevant for your product are located throughout this documentation, depending on the action to...
Page 33: Laser Safety Information (Units With An Otdr)
Safety Information Laser Safety Information (Units with an OTDR) Laser Safety Information (Units with an OTDR) Your instrument is a Class 1M laser product in compliance with standards IEC 60825-1: 2007 and 21 CFR 1040.10, except for deviations pursuant to Laser Notice No.
Page 34 The following labels indicate that the product contains a laser source: Affix this label to the front panel of the unit. AUTION Your unit contains a replaceable OTDR module. To avoid damaging your FG-750 Fiber Guardian, use only EXFO OTDR modules of the OTM-7xx Series with it. FG-750...
Page 35: Electrical Safety Information
Safety Information Electrical Safety Information Electrical Safety Information ARNING A readily accessible disconnect device must be installed on the  mains. The power cord of the AC unit can be considered the disconnect device to the main power. To avoid serious injuries as well as irreparable damages to your ...
Page 36 Safety Information Electrical Safety Information ARNING Use this unit indoors only.  Position the unit so that air can circulate freely around it.  Operation of any electrical instrument around flammable gases  or fumes constitutes a major safety hazard. To avoid electrical shock, do not operate the unit if any part of ...
Page 37 Safety Information Electrical Safety Information Equipment Ratings Temperature Operation –5 °C to 50 °C (23 °F to 122 °F)  Storage –40 °C to 70 °C (–40 °F to 158 °F)  Heat release 300 W/m2 Relative humidity  95 % non-condensing Maximum operation 3000 m (9843 ft) altitude...
Page 39: Getting Started With Your Fiber Guardian
Getting Started with Your Fiber Guardian The installation process can be divided into the following main steps: Preparing for installation  Installing the unit in a rack  Connecting the devices  Turning on the unit  Connecting cables to the optical ports ...
Page 40: Preparing For Installation
Getting Started with Your Fiber Guardian Preparing for Installation Preparing for Installation ARNING The unit is designed to be installed in a limited access area, for  example, Central Offices, Telecommunication Centers, computer rooms, wiring closet and similar type locations and in accordance with local codes.
Page 41: Installing Your Unit In A Rack
Getting Started with Your Fiber Guardian Installing Your Unit in a Rack Installing Your Unit in a Rack The rack (which is not included with the unit) should provide sufficient  vertical clearance to insert the unit. The height of the unit is two rack units (2U) high or about 3 1/2 inches.
Page 42 Getting Started with Your Fiber Guardian Installing Your Unit in a Rack To install the mounting brackets on your unit: 1. If necessary, turn off the unit and disconnect all optical fibers and electrical cables. 2. Position the unit so that its bottom panel rests on a flat surface such as a table.
Page 43 Getting Started with Your Fiber Guardian Installing Your Unit in a Rack Bracket in inverted position 4. Fix the first bracket on the unit with the supplied screws (four screws per bracket). 5. Repeat steps 3 and 4 with the other bracket, ensuring that you place the bracket at the exact same position (orientation of the bracket, set of holes on the bracket and on the unit’s casing).
Page 44: Grounding Your Unit
Getting Started with Your Fiber Guardian Grounding Your Unit Grounding Your Unit To avoid the potential for an electrical shock hazard, you must reliably connect an earth grounding conductor to the unit (AC and DC models). Note: The DC units are intended for installation with an isolated DC return (DC-I) and are to be installed in a Common Bonding Network (CBN) per NEBS GR-1089.
Page 45 Getting Started with Your Fiber Guardian Grounding Your Unit 4. Ground the other end of the wire as per your local regulation. 5. If a DC power supply is used, it needs to be grounded to the unit by using 2 green wires. Your unit is now grounded properly.
Page 46: Inserting Or Removing Optical Switch Cassettes (Fg-750Ex Models Only)
Getting Started with Your Fiber Guardian Inserting or Removing Optical Switch Cassettes (FG-750EX Models Only) Inserting or Removing Optical Switch Cassettes (FG-750EX Models Only) If your unit features optical switch cassettes, you can change the configuration according to your test needs. AUTION When removing a cassette, make sure to replace it with another one so that the front opening of the unit is always filled.
Page 47 Getting Started with Your Fiber Guardian Inserting or Removing Optical Switch Cassettes (FG-750EX Models Only) 5. Pull the unit out of its casing. 6. If you have not done so already, clean the optical fiber connector located at the back of the cassette. For more information, see Cleaning and Connecting Optical Fibers on page 81.
Page 48 Getting Started with Your Fiber Guardian Inserting or Removing Optical Switch Cassettes (FG-750EX Models Only) 9. Align the connector at the bottom of the cassette with the one inside the unit, and push down. The cassette will snap into place. 10.
Page 49 Getting Started with Your Fiber Guardian Inserting or Removing Optical Switch Cassettes (FG-750EX Models Only) 3. Put on an antistatic strap and connect it to the connector provided for that purpose on the front panel of the unit. 4. If you have not done so already, disconnect any fiber from the front of the cassette.Loosen the retaining screws on each side of the unit.
Page 50 Getting Started with Your Fiber Guardian Inserting or Removing Optical Switch Cassettes (FG-750EX Models Only) 8. Pull the module out. 9. Push the unit back into its casing and retighten the retaining screws. 10. If you are using a fiber management tray, put the protective window back into place.
Page 51: Working With The Fiber (Patchcord) Management Tray
Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray Working with the Fiber (Patchcord) Management Tray You can install an optional fiber management tray on your unit. Note: The fiber tray is not covered by the NEBS certification. The tray comprises a fixed part that you screw in place on your unit, and a mobile part (protective window).
Page 52 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray 2. Slide the tray toward the unit until it makes contact with the casing of the unit. FG-750...
Page 53 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray 3. Using a Phillips screwdriver, turn the retaining screws clockwise until the tray is secured in place. Turn screws clockwise Fiber Guardian...
Page 54 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray 4. Position a plastic fiber clip as shown below, and snap it into the desired clip hole, depending on the configuration that you want to use. Clip holes (two on the left and three on the right)
Page 55 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray 6. Install the protective window as follows: 6a. Hold the protective window so that you see its flat side. 6b. Carefully align the pins of the protective window with the slots on the fixed part of the tray.
Page 56 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray 6d. Position the protective window vertically, and push it slightly so that the slot on each side of the window rests on the corresponding pin on the tray. Slot located on the side Pin located on the fixed of the protective window...
Page 57 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray To fold down the protective window: 1. Slightly pull the protective window upwards to release it from its seated position. Slot located on the side Pin located on the fixed of the protective window part of the tray 2.
Page 58 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray To remove the protective window: 1. Slightly pull the protective window upwards to release it from its seated position. Slot located on the side Pin located on the fixed of the protective window part of the tray FG-750...
Page 59 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray 2. Once the protective window can move freely, position the window so that you can slide the pins of the protective window all the way out of their slots.
Page 60: Connecting The Power And The Network Cables
Getting Started with Your Fiber Guardian Connecting the Power and the Network Cables Connecting the Power and the Network Cables Before starting to work with your unit, you must connect the power. You may also wish to connect the LAN/WAN network cable, especially if you intend to install your unit in a rack.
Page 61 Getting Started with Your Fiber Guardian Connecting the Power and the Network Cables To connect the network cables: 1. To be able to operate the NQMS and REST commands via the LAN/WAN, connect one end of a network cable to the Ethernet port located at the back of your unit.
Page 62 Getting Started with Your Fiber Guardian Connecting the Power and the Network Cables To connect the power to DC power supplies: 1. Ensure all power is off or disconnected at the source. Note: A certified over-current protection of 5 A must be installed at the power secondary distribution.
Page 63: Turning On Or Off The Unit
Getting Started with Your Fiber Guardian Turning On or Off the Unit Turning On or Off the Unit As soon as you connect the unit to a power source, the companion starts its initialization. Once the initialization is complete, you can turn on the host.
Page 64 Getting Started with Your Fiber Guardian Turning On or Off the Unit To turn on the host: Press the power button until the power LED turns to green (non-blinking) and release it. LEDs MPORTANT When the host is ready, the system LED turns to green (non-blinking).
Page 65: Connecting A Monitoring Device To The Dry Contact Relays
Getting Started with Your Fiber Guardian Connecting a Monitoring Device to the Dry Contact Relays To restart the host from the Host Web UI: 1. Connect to the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109. 2.
Page 66 Getting Started with Your Fiber Guardian Connecting a Monitoring Device to the Dry Contact Relays To connect a monitoring device to the dry contact relays: See the diagram below to determine where you should connect the wires. Power relay User-defined relay Pin 1 - NC = Normally Closed Pin 7 - NC = Normally Closed Pin 2 - C = Common...
Page 67: Connecting An External Switch
Guardian on page 25. AUTION To avoid damaging your unit, use only external switches approved by EXFO with it. For other models of external switches, if you need information on the connection procedures, the location of the various ports, or the configuration of the IP address, refer to the documentation that came with your switch.
Page 68 Getting Started with Your Fiber Guardian Connecting an External Switch To connect an external switch to your unit: 1. Connect one network cable to the rear Ethernet port of your unit, and one network cable to the LAN Ethernet port of the external switch. Note: If you are not sure which port to use, refer to the documentation that came with your external switch for the exact location of the LAN Ethernet port.
Page 69 Getting Started with Your Fiber Guardian Connecting an External Switch 3. Connect one end of a jumper cable (or of a long feeder fiber) to the OTDR port (units without switch ports), or to any switch port of your choice on your Fiber Guardian unit. Fiber Guardian unit External switch Jumper cable or...
Page 70: Retrieving The Ip Address Of The Rear Ethernet Port (Host)
Getting Started with Your Fiber Guardian Retrieving the IP Address of the Rear Ethernet Port (Host) Retrieving the IP Address of the Rear Ethernet Port (Host) Before starting to work with the Web user interfaces or the provided REST commands, you need to retrieve the IP address of the Ethernet port located on the back panel of the unit.
Page 71 Getting Started with Your Fiber Guardian Retrieving the IP Address of the Rear Ethernet Port (Host) To retrieve the IP address of the rear Ethernet port: 1. If necessary, turn on your unit. If the unit was not powered on yet, see Turning On or Off the Unit on page 49 for more information on the startup sequence and waiting time.
Page 72 Getting Started with Your Fiber Guardian Retrieving the IP Address of the Rear Ethernet Port (Host) 4. Connect to the Host Web UI as follows: 4a. From your computer, open a Web browser. 4b. Go to the welcome page of the console URL at https://169.254.10.10/HostWebUI.
Page 73 Getting Started with Your Fiber Guardian Retrieving the IP Address of the Rear Ethernet Port (Host) 7. Once it is done, close the Web browser. 8. Disconnect the network cable from your computer. You now know the IP address of the host rear port. Fiber Guardian...
Page 74: Preparing Your Unit For 3G/4G Access
The band used for the wireless ID is 700/850/1900/2100 MHz. Some carriers impose specific firmware for advanced data connectivity. EXFO uses a generic firmware working on most opened wireless networks, or in roaming mode. Available interfaces are LTE and HSPA+.
Page 75 Note: If the 3G/4G signal is not strong enough where your unit is installed, you may have to use a 3G/4G antenna with cable (can be purchased from EXFO as an accessory) instead of the provided antenna. ARNING To avoid serious injuries as well as irreparable damages to your unit, always remove both power cords before opening or servicing the unit.
Page 76 Getting Started with Your Fiber Guardian Preparing Your Unit for 3G/4G Access To insert the SIM card in your unit: 1. Turn off the unit and disconnect it completely from the power sources . MPORTANT You MUST remove the power cord so that the hardware detects the SIM card.
Page 77 Getting Started with Your Fiber Guardian Preparing Your Unit for 3G/4G Access AUTION To avoid dropping the fan compartment and damaging the unit, the fan, or the fan cord, hold the fan compartment firmly. Do not allow the fan compartment to hang over the edge of a rack or a table.
Page 78 Getting Started with Your Fiber Guardian Preparing Your Unit for 3G/4G Access 5. Hold the SIM card so that the gold area is facing down and that the beveled corner is on the right. 6. Slide the SIM card into the unit’s SIM card slot, and push it all the way to the back of the card slot.
Page 79 Getting Started with Your Fiber Guardian Preparing Your Unit for 3G/4G Access 7. Put the fan compartment back in its bay (it should be flush with the unit’s front panel). 8. Turn the fan compartment screws clockwise until the compartment is secured into place.
Page 80: Operating The Rtu Through Sms
Getting Started with Your Fiber Guardian Operating the RTU through SMS Operating the RTU through SMS The RTU can be operated by sending an SMS with appropriate commands in the SMS. The mobile number from which these commands are sent should be a valid mobile number of an existing RTU user.
Page 81 Getting Started with Your Fiber Guardian Operating the RTU through SMS SMS Command Format for Running an OnDemand Test P[OR-Port Name]R[ROTAU-Port Number]T[Test Setup-Index if test setups are sorted in alphabetical order for an Optical Route] For example: If 2 test setups exist, for example, Monitoring and Proactive maintenance on port - A,2 - then the commands are as follows: Command to start an OnDemand Test on a test setup Proactive...
Page 82: Preparing To Access Your Unit Via A Wan Or The Internet
If you have purchased the 3G/4G option, the unit will also use a VPN to connect to the wireless network when the wired network is down. MPORTANT EXFO does not provide licenses for any VPN client or server applications. You can use any VPN application supporting data transfer over a 3G/4G wireless network.
Page 83 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet MPORTANT You cannot install the VPN client on the unit via a WAN or the Internet. You must either connect a portable computer (DHCP adapter) to the front port of the unit, or connect both the unit and a computer to a same LAN.
Page 84 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 5. When the installation is complete, from the LogMeIn Hamachi window, click the Power on button to establish a connection with the Hamachi server. 6.
Page 85 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 7. Click Create to confirm the name and send a request for an address on the Hamachi server. 8. Since no VPN has been created yet, create one as follows: 8a.
Page 86 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 8c. Click Create to complete the process. 8d. Once the VPN is created, click the Power off button and close the window. Hamachi Address Computer name ID of the VPN (acts as the address to the server)
Page 87 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet To install the LogMeIn Hamachi VPN client on your unit: 1. Transfer the installation file to your unit either as explained below, or by using an FTP client (such as FileZilla FTP client) from your computer.
Page 88 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 1d. Under Hard disk/USB Key Media 1, select your USB key from the list. The drive letter associated with your USB key in this application should be exactly the same as you could see under Windows if you would open a file explorer on your computer.
Page 89 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 1g. In the Remote Console, from Computer, double-click the USB key to view its content. 1h. Copy the LogMeIn Hamachi installation file and paste it to the desktop (or the folder of your choice) of your unit.
Page 90 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 4. When the installation is complete, from the LogMeIn Hamachi window, click the Power on button to establish a connection with the Hamachi server. 5.
Page 91 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 7. Once the connection is established, from the LogMeIn Hamachi window, connect to the VPN that you have created earlier. 7a. Click the Join an existing network button. 7b.
Page 92: Connecting To The Vpn
Getting Started with Your Fiber Guardian Connecting to the VPN Connecting to the VPN When your computer and unit are both connected to a WAN or the Internet, you need to join the VPN from your computer and to retrieve the LogMeIn address of your unit before being able to connect to the Host Web UI or the Line Configuration Web UI.
Page 93 Getting Started with Your Fiber Guardian Connecting to the VPN 3. Click the Join an existing network button. 4. Enter the ID of your VPN and the corresponding password. 5. Confirm with Join. Fiber Guardian...
Page 94 Getting Started with Your Fiber Guardian Connecting to the VPN 6. Write down the Hamachi address (which begins with 5.x) that has been assigned to the unit. You are now ready to connect to the desired application. FG-750...
Page 95: Cleaning And Connecting Optical Fibers
To ensure maximum power and to avoid erroneous readings: Always inspect fiber ends and make sure that they are clean as  explained below before inserting them into the port. EXFO is not responsible for damage or errors caused by bad fiber cleaning or handling.
Page 96 EXFO uses good quality connectors in compliance with EIA-455-21A standards. To keep connectors clean and in good condition, EXFO strongly recommends inspecting them with a fiber inspection probe before connecting them. Failure to do so will result in permanent damage to the connectors and degradation in measurements.
Page 97: Working With The Rest Commands (Certain Models Only)
Getting Started with Your Fiber Guardian Working with the REST Commands (Certain Models Only) Working with the REST Commands (Certain Models Only) You can build your own test applications with the provided REST commands. You can refer to the Using iOLM Measurement Services and Using FG-700 Series REST Services documentation for detailed information.
Page 98: Installing The Notification Agent On Your Computer
2. Start the RTU application (see Setting Up Your RTU on page 127). 3. Install the Notification Agent as follows: 3a. From the main menu of the NqmsWebOtdr2 application, select About > Tools. 3b. Under EXFO Software, click the hyperlink to retrieve the necessary file. FG-750...
Page 99 Getting Started with Your Fiber Guardian Installing the Notification Agent on Your Computer 3c. Save the file to a location of your choice on your computer. 3d. Double-click the .msi file to start the installation and follow the instructions on the screen. You are now ready to use the Notification Agent.
Page 100: Understanding The Applications, User Accounts And Passwords
Getting Started with Your Fiber Guardian Understanding the Applications, User Accounts and Passwords Understanding the Applications, User Accounts and Passwords There are several ways to interact with your Fiber Guardian unit. The table below summarizes the information about the different applications as well as the corresponding user names and passwords.
Page 101 Getting Started with Your Fiber Guardian Understanding the Applications, User Accounts and Passwords User Name and Application Connection Default Password Fiber Guardian (OTDR Computer connected directly to the User name: Admin   mode) unit (front port): Password: Admin  From your computer, in a Web browser, type: https://Front_Port_IP_ Address...
Page 102 Getting Started with Your Fiber Guardian Understanding the Applications, User Accounts and Passwords User Name and Application Connection Default Password Optical lines test Web In the Host Web UI, from the main User name: Admin  UI: To link your lines menu, select Actions >...
Page 103 Getting Started with Your Fiber Guardian Understanding the Applications, User Accounts and Passwords User Name and Application Connection Default Password Your own application The user name and password must be User name:  using the REST sent with each command as a “basic WebServicesUser commands authentication”...
Page 104 Getting Started with Your Fiber Guardian Understanding the Applications, User Accounts and Passwords Note: If you do not know the IP address of the rear Ethernet port, see Retrieving the IP Address of the Rear Ethernet Port (Host) on page 56. Note: If you do not know the LogMeIn Hamachi address of your unit, or how to connect to the VPN, see Preparing to Access Your Unit via a WAN or the Internet on page 68 and Connecting to the VPN on page 78.
Page 105: User Management
Introduction The Fiber console module is an open-source enterprise-class Identity and Access Management (IAM) solution which EXFO has customized and integrated to its Fiber Guardian/NQMSfiber products. It offers simple, secured, and extensive authentication and auditing functions. As a user in...
Page 106 User Management Logging in to the Administration Console 3. Enter your Username or email and Password. The user Admin Console page opens. Note: If you are curious about a certain feature, button, or field within the Admin Console, hover your mouse over the question mark ? icon. This will pop up tooltip text to describe the area of the console you are interested in.
Page 107: Realm Settings
User Management Realm Settings Realm Settings A realm manages a set of users, credentials, roles, and groups. A user belongs to and logs into a default realm named fiber, display name Fiber Guardian Management System. Realms are isolated from one another and can only manage and authenticate the users that they control.
Page 108: Managing Users
User Management Managing Users Managing Users If you need to manage a specific user, click on Users in the left menu bar. This menu option brings you to the user list page. To search for users: 1. In the search box, type in a full name, last name, or email address you want to search for in the user database.
Page 109 User Management Managing Users To create new users: 1. From the user list page, on the right side of the empty user list, click the Add User button to start creating your new user. 2. Enter the mandatory fields highlighted with an asterisk. Fiber Guardian...
Page 110 User Management Managing Users 3. Click Save. This will bring you to the management page for your new user. FG-750...
Page 111 User Management Managing Users The user management page allows you to manage and view user information, by selecting the desired tab. The Details tab displays all the data relevant to the user, including the  following: User Type is either Regular User or Customer. ...
Page 112 User Management Managing Users Units can be either Metric or Imperial.  Mobile Number is the number of the user’s mobile device.  Trap receiver address is for the RTU (remote test unit) only. The  default is the manager IP address/DNS name of the SNMP manager.
Page 113 User Management Managing Users User Interface Access allows you to select ON or OFF for the  following: AW (administrative workstation) which is required to view the EMS web interface. RTU (remote test unit) for access from the EMS. MOBILE for mobile app access. User Righ°C or °Fts for RTU is View or Edit, allowing you to grant ...
Page 114 User Management Managing Users To change a password: 1. Enter a new one. A Reset Password button will pop up that you click, after you’ve typed everything in. If the Temporary switch is ON, this new password can only be used once and will need to be changed after login.
Page 115 User Management Managing Users Verify Email: When set, a user must verify that they have a valid  email account. An email will be sent to the user with a link they have to click. Once this workflow is successfully completed, they will be allowed to log in.
Page 116 User Management Managing Users Groups manage groups of users. Attributes can be defined for a group.  You can map roles to a group as well. Users that become members of a group inherit the attributes and role mappings that group defines. Select a group from the Available Groups tree and click the Join button to add the user to a group.
Page 117 User Management Managing Users Sessions are created when a user logs in. A session manages the login  session and contains information like when the user logged in and what applications have participated within single-sign on during that session. Both admins and users can view session information. Fiber Guardian...
Page 118: Managing Groups
User Management Managing Groups Managing Groups Groups allow you to manage a common set of attributes and role mappings for a set of users. Users can be members of zero or more groups. Users inherit the attributes and role mappings assigned to each group. To manage groups go to the Groups left menu item.
Page 119: User Federation
User Management User Federation User Federation Users can federate existing external user databases with support for LDAP and Active Directory by using the User Storage SPI. Once you log in, the internal user store searches to find you. If you can not be found, an iteration over every User Storage provider configured for the realm will be performed until a match is found.
Page 120 User Management User Federation LDAP and Active Directory The user management console comes with a built-in LDAP/AD provider. It is possible to federate multiple different LDAP servers in the same user realm where you can map LDAP user attributes into the common user model.
Page 121 User Management User Federation Configuring LDAP Settings Console Display Name is used when this provider is referenced in the  admin console. Priority denotes the priority of this provider when looking up users or  for adding registrations. Edit Mode allows users, through the User Account Service, and ...
Page 122: Storage Mode
User Management User Federation Sync Settings allows you to sync all LDAP users into the user database,  by configuring and enabling the following settings: Batch Size is the number of LDAP users to be imported from LDAP  in a single transaction. Periodic Full Sync will synchronize all LDAP users when ON is ...
Page 123: Using The Host Web User Interface
Using the Host Web User Interface You need to configure different settings from the Host Web UI before you can start working with your unit. Accessing and Exiting the Host Web UI The Host Web UI allows you to perform various operations on the host and companion of your unit.
Page 124 Using the Host Web User Interface Accessing and Exiting the Host Web UI Note: If you do not know the LogMeIn Hamachi address of your unit, see Connecting to the VPN on page 78. 4. When the application prompts you, enter Admin as the user name and Admin as the password.
Page 125 Using the Host Web User Interface Accessing and Exiting the Host Web UI To exit the Host Web UI: Click Log out found under admin in the navigation bar. Fiber Guardian...
Page 126: Viewing Host And Companion Information
Using the Host Web User Interface Viewing Host and Companion Information Viewing Host and Companion Information You can view the following information about your Fiber Guardian host and companion, from the Web UI: Host Information:  Name and serial number of the host ...
Page 127: Configuring Network Settings
Using the Host Web User Interface Configuring Network Settings Configuring Network Settings You can configure various network settings for the host and the companion. These settings include the host name, and the IP addresses of the rear adapter (IPv4 and IPv6). By default, the IP addresses of both the host and companion are assigned dynamically (automatically) by a DHCP server on your LAN.
Page 128 Using the Host Web User Interface Configuring Network Settings 4. To modify the displayed information, click Edit. 5. Depending on your needs, go to the Rear adapter IPv4 configuration or Rear adapter IPv6 configuration section. 6. Configure the parameters as needed. Corresponds to the computer name;...
Page 129 Using the Host Web User Interface Configuring Network Settings If you want the system to automatically assign IP addresses for the rear  adapter, ensure that the DHCP enabled and Obtain DNS server automatically check boxes are selected. If you prefer to define static IP addresses for the rear adapter, clear ...
Page 130: Configuring The 3G/4G Settings
Using the Host Web User Interface Configuring the 3G/4G Settings Configuring the 3G/4G Settings Once you have prepared your unit for wireless access, you are ready to configure the 3G/4G network settings via the Web UI. For more information on the preparation of your unit, see Preparing Your Unit for 3G/4G Access on page 60.
Page 131 Using the Host Web User Interface Configuring the 3G/4G Settings To configure the 3G/4G settings: 1. Start the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109. 2. From the Configuration menu, select Host. 3.
Page 132: Connecting As An Nqmsfiber Ems Client (Otdr Mode Only)
Using the Host Web User Interface Connecting as an NQMSfiber EMS Client (OTDR Mode Only) Connecting as an NQMSfiber EMS Client (OTDR Mode Only) The EMS Server configuration page is available from the Configuration > Host tab. To configure the EMS Server: 1.
Page 133 Using the Host Web User Interface Connecting as an NQMSfiber EMS Client (OTDR Mode Only) 3. Click Test Connection to ping the Host Name. If successful, a confirmation popup appears. 4. Click Start Synchronization to call the EMS SOAP 'getRtuStatus'. If the EMS response is online and the RTU’s request for synchronization was sent, a confirmation popup appears.
Page 134: Configuring The E-Mail Server Settings
Using the Host Web User Interface Configuring the E-Mail Server Settings Configuring the E-Mail Server Settings The E-Mail configuration page is available from the Configuration > Host tab. Click E-Mail Server under Northbound Settings to open the following E-Mail Server page. To configure the E-Mail Server settings: 1.
Page 135: Configuring Snmp
Using the Host Web User Interface Configuring SNMP 1e. Authentification Required allows you to enable the following fields by checking the box: User Name is the name of the user permitted to connect to the SMTP server. Password of the accredited user. Retype password to confirm the correct password.
Page 136 Using the Host Web User Interface Configuring SNMP To configure SNMP: 1. Click SNMP under Northbound Settings to open the SNMP page. 2. Click Edit. 3. Select the SNMP Version: V1, V2c, or V3. 4. For Version V3 (default), enter the following parameters: 4a.
Page 137 Using the Host Web User Interface Configuring SNMP 4e. Encryption Password used for the data. 4f. Encryption Algorithm also used for the data: DES (default), AES, or 3DES. 5. For versions V1 and V2c, enter the following parameters: 5a. The SNMP Manager IP/Hostname can either be IPv4, IPv6, or the hostname of the SNMP listener.
Page 138: Configuring The Time Server Settings
Using the Host Web User Interface Configuring the Time Server Settings Configuring the Time Server Settings You can configure time server settings of the host from the Host Web UI. To configure the time server settings: 1. Start the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109.
Page 139: Modifying The Passwords
Using the Host Web User Interface Modifying the Passwords Modifying the Passwords You can change the password of the users of the Host Web UI. Please refer to User Management on page 91. To modify the passwords of the users: 1.
Page 141: Setting Up Your Rtu
Setting Up Your RTU Detecting the Fibers Connected to the Optical Ports You must perform the detection of the optical ports in the following cases: when you install a new RTU.  when you connect optical fiber to previously unused ports to activate ...
Page 142 Setting Up Your RTU Detecting the Fibers Connected to the Optical Ports 3. From the displayed dialog box, select a wavelength. Note: The wavelength used to detect a series of ports will be used as the default monitoring test wavelength. You may therefore start monitoring on certain ports at a certain wavelength and on other ports with another wavelength.
Page 143 Setting Up Your RTU Detecting the Fibers Connected to the Optical Ports To use Force Detection of fiber: 1. From the main menu, select Configuration > Remote Test Unit. 2. From the tree view, select the optical test head to which the optical routes are connected.
Page 144 Setting Up Your RTU Detecting the Fibers Connected to the Optical Ports 9. As the force detection of fiber has been done because of the poor quality of the fiber, the end of fiber threshold may need to change manually to get test results. FG-750...
Page 145: Changing A Cassette
Setting Up Your RTU Changing a Cassette Changing a Cassette When a cassette change is detected in your RTU, you are automatically redirected to the Optical Connections assignment page. Here, a list of affected optical routes not linked to ports is displayed and must be reassigned to a Not provisioned port on the RTU, or deleted.
Page 146 Setting Up Your RTU Changing a Cassette 2. When you click on , a port selection window is displayed. Select a column and port number to assign the route. 3. Delete a route by clicking . All routes can be deleted at once by clicking the delete all icon This is useful for the following: If you just want access again to the...
Page 147: Configuring A Remote Switch (Rotau)
Setting Up Your RTU Configuring a Remote Switch (ROTAU) Configuring a Remote Switch (ROTAU) For more information on port configuration, see Detecting the Fibers Connected to the Optical Ports on page 127. You can also remove a ROTAU if it is no longer used. To configure a ROTAU: 1.
Page 148 Setting Up Your RTU Configuring a Remote Switch (ROTAU) To add a ROTAU 1. Under Controlled ROTAUs, click the listed ROTAU to open the information page. 2. Click Create Optical Routes button to open a popup window. 3. Enter the ports for which you would like to create the routes. FG-750...
Page 149 Setting Up Your RTU Configuring a Remote Switch (ROTAU) To edit a ROTAU: 1. Under Controlled ROTAUs, click the listed ROTAU to open the information page. 2. Click the Edit button corresponding to the port to which the ROTAU is connected.
Page 150 Setting Up Your RTU Configuring a Remote Switch (ROTAU) 3. Set the parameters for the ROTAU. The RTU will delete the optical route that was defined for the local port as well as its related test setups and test programs. It will also create optical routes and test setups (according to the system setting parameters) for each of the ROTAU’s ports.
Page 151 Setting Up Your RTU Configuring a Remote Switch (ROTAU) To remove a ROTAU: 1. From the main menu, select Configuration > Remote Test Unit. 2. Under Controlled ROTAUs, click the Delete button corresponding to the port to which the ROTAU is connected. 3.
Page 152: Rotau Status
Setting Up Your RTU ROTAU Status ROTAU Status The ROTAU status validation relies on two configuration items which are defined in system settings: ROTAU Polling time which periodically checks if each configured  ROTAU is reachable. It is defined in seconds and its default value is 300 seconds.
Page 153 Setting Up Your RTU ROTAU Status The status is displayed under Controlled ROTAUs for the selected ROTAU. In the Controlled ROTAUs list, the status is also displayed. Fiber Guardian...
Page 154 Setting Up Your RTU ROTAU Status Consolidated ROTAU Status The Consolidated ROTAU status represents a global status of all configured ROTAUs on the system. A ROTAU status is reported when at least 1 ROTAU status is changed. The consolidated status has one of the following states: Normal - all ROTAU are operational ...
Page 155: Configuring Alerts
Setting Up Your RTU Configuring Alerts Configuring Alerts The alerts are generated when certain events occur. This application allows you to configure the alert for the fault. Here you can configure Short e-mail alert and Detailed e-mail alert. To configure alert: 1.
Page 156: Managing Alert Types
Setting Up Your RTU Managing Alert Types Managing Alert Types The application can alert users when certain events, or combinations of events, occur. To generate the alerts, the application uses predefined templates called alert types. The following alert types are created automatically at time of installation: Fiber fault ...
Page 157 Setting Up Your RTU Managing Alert Types Each of the alert types includes the following items: Channel type: format of the message that will be sent to the specified  users when the application generates an alert. The channel type includes: the short e-mail to send a brief message, in plain text.
Page 158 Setting Up Your RTU Managing Alert Types To view an alert type: 1. From the main menu, select Configuration > Alerting Types. 2. From the tree view, select the desired alert type. Information on the selected alert type FG-750...
Page 159 Setting Up Your RTU Managing Alert Types To add alert types 1. From the main menu, select Configuration > Alerting Types. 2. From the tree view, click the icon that appears next to Alerting Types. To be notified of any problem with the RTU. To specify the format and communication channel of the Alert type name (mandatory)
Page 160 Setting Up Your RTU Managing Alert Types 3. Enter the parameters according to your needs. 4. Click Save to create the alert type or Cancel to discard them. To modify alert types: 1. From the main menu, select Configuration > Alerting Types. 2.
Page 161 Setting Up Your RTU Managing Alert Types To delete alert types: 1. From the main menu, select Configuration > Alerting Types. 2. From the tree view, select the alert type you want to delete. 3. Click Delete. 4. When the application prompts you, click OK to confirm deletion. Fiber Guardian...
Page 162: Managing System Setting Values
Setting Up Your RTU Managing System Setting Values Managing System Setting Values There are two types of default values: factory values (used when you need to revert to factory values) and current default values (used currently to operate the RTU). The default values are grouped into categories: Optical route: to define the IOR (group index), RBS coefficient and ...
Page 163 Setting Up Your RTU Managing System Setting Values To revert to factory default values for Default Settings: 1. From the main menu, select Configuration > System Settings. 2. From the tree view, select Default Settings. 3. Click Apply Factory Settings. The application displays a prompt to confirm that the default factory settings will be applied.
Page 164 Setting Up Your RTU Managing System Setting Values To revert to factory default values for Alert Configuration: 1. From the main menu, select Configuration > System Settings. 2. From the tree view, select Alert Configuration. 3. Click Apply Factory Alert Configuration. The application displays a prompt to confirm that the other factory settings will be applied.
Page 165 Setting Up Your RTU Managing System Setting Values Defining Default Helix Factor, IOR, and RBS Values You can define the IOR (group index), RBS coefficient and helix factor that the RTU will use when it creates the optical routes. The index of refraction (IOR) value (also known as group index) is ...
Page 166 Setting Up Your RTU Managing System Setting Values To modify the current helix factor, IOR, or RBS values: 1. From the main menu, select Configuration > System Settings. 2. From the tree view, For helix factor, select General.  The parameters for helix factor are displayed. For IOR and RBS, select IOR/RBS.
Page 167 Setting Up Your RTU Managing System Setting Values 3. Click the Edit button appearing next to the parameter you want to modify. 4. Click Apply to update changes or Cancel to discard them. 5. Repeat the previous steps with all the parameters you want to modify. Fiber Guardian...
Page 168 Setting Up Your RTU Managing System Setting Values Defining Default Values for Test Setups You can define, for monitoring and proactive maintenance (two distinct sets of parameters), test settings such as resolution, acquisition type (automatic or manual), range, etc. and learning settings such as the targeted learning count, reset and expand parameters.
Page 169 Setting Up Your RTU Managing System Setting Values Splice loss threshold: Setting for detecting small non-reflective events  during trace analysis and when establishing the test setup reference. Reflectance threshold: Setting for detecting small reflective events  during trace analysis and when establishing the test setup reference. End-of-fiber threshold: Setting for detecting important event loss that ...
Page 170 Setting Up Your RTU Managing System Setting Values Defining Default Values for System Parameters You can define “global” parameters such as the number of test setups that will be created automatically, the way fiber breaks will be managed, the maximum database size, etc. You can specify which data will be uploaded to the EMS server (not ...
Page 171 Setting Up Your RTU Managing System Setting Values 3. Click the Edit button appearing next to the parameter you want to modify. 4. Click Apply to update changes or Cancel to discard them. 5. Repeat the previous steps with all the parameters you want to modify. Fiber Guardian...
Page 172: Editing Test On Demand Default Parameters
Setting Up Your RTU Editing Test On Demand Default Parameters Editing Test On Demand Default Parameters The default input parameters for test on demand are listed on the Test On Demand screen. To edit test on demand parameters: 1. From the main menu, select Configuration > System Settings. 2.
Page 173: Operating Your Rtu In Otdr Measuring Mode
Operating Your RTU in OTDR Measuring Mode Managing Optical Routes By default, once the detection of the fibers (that are connected to the ports) is complete, the application creates the following items automatically: An optical route for each of the ports the RTU has detected, that is one ...
Page 174 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes Even if the optical routes are created automatically by the RTU, you can view, modify, duplicate, and delete these routes. From the optical routes window, you can: view, edit, copy, and delete routes (deleted routes can be re-created ...
Page 175 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes Viewing Optical Routes To view optical routes: From the main menu, select Configuration > Remote Test Unit > Optical Routes. The application lists all the optical routes that have been detected. Status of the route: Not configured: no jobs are scheduled Active: at least one job is scheduled...
Page 176 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes Modifying Optical Routes The RTU creates the optical routes automatically with settings based on the defined default values. For more information on the parameters, see Managing System Setting Values on page 148. You can specify whether the link is made of dark or live fiber.
Page 177 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes To modify optical routes: 1. From the main menu, select Configuration >Remote Test Unit > Optical Routes. 2. From Optical Routes tree view, select the optical route you want to modify.
Page 178 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes Deleting Optical Routes You can “recover” deleted routes by performing a port detection (see Detecting the Fibers Connected to the Optical Ports on page 127). To delete optical routes: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes.
Page 179 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes Copying Optical Routes In the optical route view, you can duplicate the current optical route. The route copied will have exactly the same properties and test on the same port, but will not retain Test Setups and trace data. Also, the name generated will be the same name as the copied route but appended with - Copy.
Page 180 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes Suspending or Resuming Scheduled Jobs on Optical Routes To suspend or resume scheduled jobs: 1. From the main menu, select Configuration > Remote Test Unit. A list of Optical Routes is displayed. 2.
Page 181: Managing Test Setups
Operating Your RTU in OTDR Measuring Mode Managing Test Setups Managing Test Setups Test setups describe the method of analysis by defining wavelength, pulse settings, thresholds, reference data, etc. They contain one or more test programs. Once the port detection is complete, the application creates three default test setups (that is, one per test type) for each of the detected optical routes: Monitoring: This type of test is ideal for a 24/7 surveillance of cable...
Page 182 Operating Your RTU in OTDR Measuring Mode Managing Test Setups Test on Demand: This type of test is conducted to check the health  of fibers when required. You can view, add, modify, and delete test setups. There are three types of tests. If you select Proactive maintenance, the ...
Page 183 Operating Your RTU in OTDR Measuring Mode Managing Test Setups MPORTANT EXFO does not recommend to test in high resolution if the acquisition time is less than 15 seconds. It may be impossible to obtain acceptable performance with this combination of settings.
Page 184 Operating Your RTU in OTDR Measuring Mode Managing Test Setups You can either select one of the predefined threshold sets (default or your own) or set the parameters manually. For information on how to create your own threshold sets, see Managing Threshold Sets on page 181.
Page 185 Operating Your RTU in OTDR Measuring Mode Managing Test Setups renew feature. If you modify the acquisition or analysis parameters, the application will prompt you to perform a new reference. For more information, see Creating the Reference Traces on page 176. During the tests, each result will be compared to those of the reference trace.
Page 186 Operating Your RTU in OTDR Measuring Mode Managing Test Setups To view test setups: 1. From the main menu, select Configuration > Remote Test Unit. 2. From the tree view, select the Optical Route for which you want to view the test setups. Status of test setup: Ready for reference: setup is complete, but reference has not been performed yet (see Creating the Reference Traces on page 176)
Page 187 Operating Your RTU in OTDR Measuring Mode Managing Test Setups To add test setups: 1. From the main menu, select Configuration > Remote Test Unit. 2. From the tree view, select an Optical Route and click the icon that appears next to Test Setups. Test wavelength (fiber code is Test setup name (mandatory) indicated in parentheses)
Page 188 Operating Your RTU in OTDR Measuring Mode Managing Test Setups To modify test setups: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes. 2. From the Optical Routes tree view, select the optical route you want to modify.
Page 189 Operating Your RTU in OTDR Measuring Mode Managing Test Setups To delete test setups: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes. 2. From the Optical Routes tree view, select the optical route containing the test setup you want to delete.
Page 190 Operating Your RTU in OTDR Measuring Mode Managing Test Setups Creating the Reference Traces Before starting the learning process, the application must create the reference traces. They are created automatically just after a fiber detection, after a renew, and when a test setup is added or updated. If you modify the acquisition or analysis parameters, the application will prompt you to perform a new reference.
Page 191: Managing Test Programs
Operating Your RTU in OTDR Measuring Mode Managing Test Programs Managing Test Programs Test programs are part of test setups. They describe the start and end dates and periodicity of jobs, and this, either for continuous or scheduled monitoring, or periodic data acquisition (in proactive maintenance). Once the port detection is complete, the application creates default test setups and test programs.
Page 192 Operating Your RTU in OTDR Measuring Mode Managing Test Programs To add test programs: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes. 2. From the tree view, select the route containing the test setup for which you want to add test programs.
Page 193 Operating Your RTU in OTDR Measuring Mode Managing Test Programs To modify test programs: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes. 2. From the tree view, select the route containing the test setup for which you want to modify test programs.
Page 194 Operating Your RTU in OTDR Measuring Mode Managing Test Programs To delete test programs: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes. 2. From the tree view, select the route containing the test setup for which you want to delete test programs.
Page 195: Managing Threshold Sets
Operating Your RTU in OTDR Measuring Mode Managing Threshold Sets Managing Threshold Sets The RTU application comes with default threshold sets that you can use to define test setups. You can also create your own threshold sets, modify and delete them. Note: You cannot modify or delete the default threshold sets.
Page 196 Operating Your RTU in OTDR Measuring Mode Managing Threshold Sets To add threshold sets: 1. From the main menu, select Configuration > Threshold Sets. 2. From the tree view, click the icon that appears next to Threshold Settings. Threshold set name (mandatory) 3.
Page 197 Operating Your RTU in OTDR Measuring Mode Managing Threshold Sets To modify threshold sets: 1. From the main menu, select Configuration > Threshold Sets. 2. From the tree view, select the threshold set you want to modify. 3. Click Edit. 4.
Page 198 Operating Your RTU in OTDR Measuring Mode Managing Threshold Sets To delete threshold sets: 1. From the main menu, select Configuration > Threshold Sets. 2. From the tree view, select the threshold set you want to delete. 3. Click Delete. 4.
Page 199: Performing An Ad Hoc Test
MPORTANT EXFO does not recommend to test in high resolution if the acquisition time is less than 15 seconds. It may be impossible to obtain acceptable performance with this combination of settings.
Page 200 Operating Your RTU in OTDR Measuring Mode Performing an Ad Hoc Test To perform an ad hoc test: 1. From the main menu, select Manual Tests > Ad Hoc. FG-750...
Page 201 Operating Your RTU in OTDR Measuring Mode Performing an Ad Hoc Test 2. Select an optical route in the Select from existing routes list. This option is available only if fiber detection has already been performed. Click Define a route manually and select a port from corresponding list.
Page 202 Operating Your RTU in OTDR Measuring Mode Performing an Ad Hoc Test 3. Select the acquisition type. Depending on what you have selected, fill out the required values. Automatic settings Manual settings FG-750...
Page 203 Operating Your RTU in OTDR Measuring Mode Performing an Ad Hoc Test 4. Select the optical route settings required for your test. Fiber Guardian...
Page 204 Operating Your RTU in OTDR Measuring Mode Performing an Ad Hoc Test 5. Enter the threshold values for your analysis. FG-750...
Page 205 Operating Your RTU in OTDR Measuring Mode Performing an Ad Hoc Test 6. Click Start Test. The application displays the results as soon as the test is complete. To revert the test options to their default values: 1. On the Manual Tests menu, select Ad Hoc. 2.
Page 206: Performing A Test
Operating Your RTU in OTDR Measuring Mode Performing a Test Performing a Test You can perform a test for optical routes that the RTU has created. This type of test is performed on a specific test setup. It is similar to a test program, except that it is not “scheduled”...
Page 207 Operating Your RTU in OTDR Measuring Mode Performing a Test To perform a test: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes. 2. From the tree view, select the route containing the test setup you want to use for your test.
Page 208: Managing Degraded Fibers
Operating Your RTU in OTDR Measuring Mode Managing Degraded Fibers Managing Degraded Fibers The degraded fiber handling strategy feature allows you to capture unstable fiber conditions which were not captured on existing learning processes, such as a fast reflectance change, or a mechanical stress that can make loss to change on a minute or so time frame.
Page 209 Operating Your RTU in OTDR Measuring Mode Managing Degraded Fibers Enabling or disabling degraded fiber handling strategy from the EMS updates the factory settings on the RTU and not the individual current default for each RTU. If the degraded fiber handling strategy is enabled on the RTU and a fault is in any of the following states on EMS: New, Still There, or Changed, then the optical routes are skipped and the alarm remains open on the EMS side.
Page 210 Operating Your RTU in OTDR Measuring Mode Managing Degraded Fibers The fiber is classified as degraded under the following criteria: Criterion 1: Three jobs are observed. The link is disabled if any of the following conditions are satisfied: There are two new jobs and one cleared job. ...
Page 211 Operating Your RTU in OTDR Measuring Mode Managing Degraded Fibers Three consecutive jobs bear the changed state.  Fiber Guardian...
Page 212 Operating Your RTU in OTDR Measuring Mode Managing Degraded Fibers Criterion 2: If Criterion 1 is not satisfied, then ten jobs are observed. The link is disabled if any of the following conditions are satisfied: There are three or more new jobs over ten jobs. ...
Page 213 Operating Your RTU in OTDR Measuring Mode Managing Degraded Fibers If any of the above criterion is satisfied, the status of the optical route is changed to Skipped due to degraded fiber on the Configuration > Optical Routes page and no tests are performed. Fiber Guardian...
Page 214: Viewing Current And Scheduled Jobs
Operating Your RTU in OTDR Measuring Mode Viewing Current and Scheduled Jobs Viewing Current and Scheduled Jobs The test queue allows you to view the test that is underway, the scheduled jobs, the references, and the tests on demand that are waiting to be performed.
Page 215: Configuring The Notification Agent
Operating Your RTU in OTDR Measuring Mode Configuring the Notification Agent Configuring the Notification Agent The Notification Agent is an application that you can install on any computer that can “view” the RTUs, which usually means that the computer and RTUs are connected to the same network. It monitors one or several RTUs and warns you whenever faults are detected.
Page 216 Operating Your RTU in OTDR Measuring Mode Configuring the Notification Agent To add an RTU to the list of monitored units: 1. If necessary, from the computer’s desktop, double-click the icon to open the Notification Agent. 2. In the RTU IP address box, enter the IP address of the RTU to be monitored.
Page 217 Operating Your RTU in OTDR Measuring Mode Configuring the Notification Agent To remove an RTU from the list of monitored units: 1. Right-click the row corresponding to the RTU to be removed. MPORTANT Once you click Delete, the RTU is removed from the list without any further confirmation or warning.
Page 218 Operating Your RTU in OTDR Measuring Mode Configuring the Notification Agent To switch to the RTU application for more information about the detected faults: 1. Double-click the row corresponding to the RTU for which faults have been detected. Icon in the title bar and in the Windows status bar turns to red to indicate that faults have been detected Note: You can also double-click any notification message while it is displayed to open the RTU logon window.
Page 219 Operating Your RTU in OTDR Measuring Mode Configuring the Notification Agent To adjust the monitoring and notification parameters: 1. From the File menu, select Settings. 2. Use the sliders to adjust the monitoring and notification parameters to your needs. 3. Click OK to confirm the changes or Cancel to discard them. Fiber Guardian...
Page 220: Managing Cable Templates
Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Managing Cable Templates The cable templates feature is particularly useful if you want to test many fibers that are all part of a same cable, using the same parameters. Instead of having to define test setups and test programs on each of the optical routes with the desired parameters, you can simply define one template per wavelength.
Page 221 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Viewing Cable Templates You can view all the cable templates that have already been defined. To view cable templates From the main menu, select Configuration > Cable Templates. The application lists all the cable templates that have been defined. Fiber Guardian...
Page 222 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Adding Cable Templates For each template, you have to specify the following items: Tolerance between events, in meters (for fibers to be considered as  identical). Optical routes on which the tests will be performed. ...
Page 223 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates To add cable templates: 1. From the main menu, select Configuration > Cable Templates. 2. From the tree view, click the icon that appears next to Cable Templates. Cable template name (mandatory) To indicate that tests can now be performed using this template.
Page 224 5b. Enter the parameters according to your needs. MPORTANT EXFO does not recommend to test in high resolution if the acquisition time is less than 15 seconds. It may be impossible to obtain acceptable performance with this combination of settings.
Page 225 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates 6. Define the test program parameters as follows: 6a. Select the Test Program tab. 6b. Enter the parameters according to your needs. 7. Click Apply to create the cable template or Cancel to discard it. Fiber Guardian...
Page 226 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Modifying Cable Templates You can enable or disable a specific template, modify the target learning count value and the parameters related to the test program (time and frequency at which the test will be performed). For any other parameter (wavelength, optical route, etc.), you will have to build a new template.
Page 227 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Copying Cable Templates To speed up the creation of cable templates, you can duplicate existing templates and only have to modify a few parameters. If you modify the acquisition or analysis parameters, the application will prompt you to perform a reference.
Page 228 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Deleting Cable Templates You can delete cable templates at any time. To delete cable templates: 1. From the main menu, select Configuration > Cable Templates. 2. From the tree view, select the template you want to delete. 3.
Page 229 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Exporting Cable Template Results You can either view the cable template results in Microsoft Excel or save them in a .csv format. This could be useful if you prefer to work with raw data and build your own reports.
Page 230 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates 3. Click Export. 4. If you wish to limit the results to a specific period of time, from the displayed dialog box, specify the start and end dates using the buttons.
Page 231: Analyzing Results
Analyzing Results The RTU application is a Web interface for accessing each RTU directly using a Web browser. The RTU application can provide access to each RTU locally via a LAN, or remotely via a dialup connection. Viewing the Current Fault List By default, the current fault list is displayed when you start the RTU application.
Page 232 Analyzing Results Viewing the Current Fault List Viewing, Exporting and Clearing Faults You can export the list of faults to a .csv (comma separated values) file and clear faults from the current fault list window. To view the current fault list: From the main menu, select Status >...
Page 233 Analyzing Results Viewing the Current Fault List Analyzing the OTDR Trace and Characterization Table If you are an experienced user, you will find the Trace Viewer particularly useful. With this utility, you can make a complementary analysis of the optical fiber link. By comparing the current OTDR measurement to the four other results provided (reference, minimum, maximum, and average), you may be able to give a more complete evaluation of the optical link’s state than what the application achieves by itself.
Page 234 You can save (export) the OTDR trace in native .trc format. You will be able to open the trace with applications that support this format of file, such as EXFO’s FastReporter. You can also either view the characterization table in Microsoft Excel or save it in a .csv format.
Page 235 Analyzing Results Viewing the Current Fault List The application displays the OTDR graph and the characterization table. To define the first (Start) and last To select which trace will be (End) points of the zoom area, in displayed on the graph. kilometers.
Page 236 Analyzing Results Viewing the Current Fault List To export the OTDR trace: 1. From the list of trace types, select the desired trace. 2. Click the Export Trace button. The File Download dialog box is displayed. FG-750...
Page 237 Analyzing Results Viewing the Current Fault List 3. Click Find to search for an appropriate program online to open the .trc file. Click Open to open the .trc file. Click Save to save the .trc file. To zoom in on a specific area of the trace: 1.
Page 238: Searching And Displaying Otdr Results
You can save (export) the OTDR trace in native .trc format. You will be able to open the trace with applications that support this format of file, such as EXFO’s FastReporter. You can also save both the results table and the data points of the OTDR trace (x and y coordinates) in a .csv format.
Page 239 Analyzing Results Searching and Displaying OTDR Results To search OTDR results: 1. From the main menu, select Reporting > Result Browser. 2. If you want to narrow down your search to a specific test setup, from the tree view, select the desired test setup. If you do not select any, the search will be performed on all of them.
Page 240 Analyzing Results Searching and Displaying OTDR Results 3. Select which type of results you want to include in your search by selecting the corresponding options. 4. If you wish to limit the search to specific dates and time, use the From and To boxes.
Page 241 Analyzing Results Searching and Displaying OTDR Results 7. If you wish to export the trace or the characterization table at this point, click the corresponding button. 8. Select whether you want to view directly the file, or save it. If you select the latter, indicate the location where you want to save the file.
Page 242: Search Results For Test On Demand
Analyzing Results Search Results for Test On Demand Search Results for Test On Demand The search results for Test on demand are displayed: When you are using a physical RTU.  When test type is selected as Test on demand. ...
Page 243 Analyzing Results Search Results for Test On Demand 4. Click Search. 5. The search results display the following details: Date/Time, Optical Route/Test Setup, Type, Ports, Test Information, Learning, and Fault Status. 6. Click the Details icon. The Trace and Event list screen displays the Test Properties, Result Properties, and Fault Properties sections.
Page 244 Analyzing Results Search Results for Test On Demand Trace and Event list with Test Properties and Result Properties  sections. FG-750...
Page 245 Analyzing Results Search Results for Test On Demand Trace and Event list with Test Properties, Result Properties, and Fault  Properties sections. Fiber Guardian...
Page 247: Using The Line Configuration Web User Interface
Using the Line Configuration Web User Interface The Line Configuration Web UI is a tool used to create test lines (network logic with name or ID) corresponding to a test port number based on the unit optical switching configuration and number of ports available. It also allows continuity checks between the OTDR and switch ports, ensuring both communication and optical connections are present and working.
Page 248 Using the Line Configuration Web User Interface Accessing the Line Configuration Web UI To connect directly using a Web Browser: 1. From your computer, open a Web browser. 2. In the address bar, type the appropriate information. Computer connected directly to the unit (front port), type ...
Page 249 Using the Line Configuration Web User Interface Accessing the Line Configuration Web UI 3. Once you have accessed the application, use your Host Web UI credentials to log in. For more information about login credentials for your applications, see Understanding the Applications, User Accounts and Passwords on page 86. To log out: Click the Logout button on the top right corner of the window.
Page 250 Using the Line Configuration Web User Interface Accessing the Line Configuration Web UI The main configuration window is where you can manage lines and hardware components for your system (OTDR, OTAUs and remote OTAUS). The application automatically detects if you have an OTDR and internal switches (OTAU), and retrieves the relevant information on-screen.
Page 251: Managing Remote Otaus
Using the Line Configuration Web User Interface Managing Remote OTAUs Managing Remote OTAUs Remote OTAUs are external switches that you connect to your system to add ports. To add a Remote OTAU: 1. From the FG-750 Hardware section, under Remote OTAUs, click Fiber Guardian...
Page 252 Using the Line Configuration Web User Interface Managing Remote OTAUs 2. Enter the information for your new Remote OTAU. The OTAU ID is limited to 30 characters and is case-sensitive.  The Add button will become active when you have added a valid ...
Page 253 Using the Line Configuration Web User Interface Managing Remote OTAUs The input signal selections include the available switches in the  network. The input port is limited to 20 alphanumerical characters.  Note: If the switch is an FG-750, the port name is usually the slot the switch module is in, and the port, separated by a comma.
Page 254 Using the Line Configuration Web User Interface Managing Remote OTAUs To edit an existing Remote OTAU entry: 1. From the FG-750 Hardware section, click on the button next to the Remote OTAU that you want to modify. 2. Change the information as needed. Only the OTAU ID, IP address and Communication port information can be changed at this point.
Page 255 Using the Line Configuration Web User Interface Managing Remote OTAUs To delete a Remote OTAU from the list: 1. From the FG-750 Hardware section, select the Remote OTAU or OTAUs that you want to delete. MPORTANT Deleting the selected remote OTAU(s) will also delete all associated lines and cascaded remote OTAU(s).
Page 256: Managing Ports And Lines
Using the Line Configuration Web User Interface Managing Ports and Lines Managing Ports and Lines You can simply add, edit or delete lines from the Line Management window. By default, the list is empty (no line “pre-configured”). To add a line: 1.
Page 257 Using the Line Configuration Web User Interface Managing Ports and Lines 2. Enter the identification information for the new line, and associated port. The Line ID will be checked for uniqueness and is case sensitive.  The maximum length is 50 characters. An automatically generated name is proposed, with an incrementation to avoid overwrites.
Page 258 Using the Line Configuration Web User Interface Managing Ports and Lines To edit a line: 1. From the tree view, select Line Management, then click on the button next to the line that you want to modify. 2. Change the information as needed. Note: The switch ID item is not available in edit mode.
Page 259 Using the Line Configuration Web User Interface Managing Ports and Lines To delete a line: 1. From the tree view, select Line Management, then select the line or lines that you want to delete. 2. Click the button. 3. Confirm your choice. Fiber Guardian...
Page 260: Performing An Injection Loss Test
Using the Line Configuration Web User Interface Performing an Injection Loss Test Performing an Injection Loss Test The injection loss test is used to confirm that your switches are properly connected. The test can be performed on one or several ports at a same time.
Page 261 Using the Line Configuration Web User Interface Performing an Injection Loss Test 3. Once the test is complete, you can view individual, detailed results by clicking Show Result in the line that you want to view. If there was a problem with the line, the Diagnostic section provides details to help with the troubleshooting.
Page 262: Managing Configurations
Using the Line Configuration Web User Interface Managing Configurations Managing Configurations Configuration files can be particularly useful when you want to reuse information and have uniform testing over your units. The file is in XML format and can be modified or updated even if you are not directly on the unit.
Page 263 Using the Line Configuration Web User Interface Managing Configurations To import, or load, a configuration file: 1. From the main window, select the Configuration menu, then Import Configuration. 2. Locate the XML file that you want to use as the configuration. 3.
Page 265: Working With The Event Log
10 Working With the Event Log From the Host Web UI, you can: View a log of all the events that occur on the host or companion,  including measurement entries. Customize your view of the logs.  Apply filters to refine the log view. ...
Page 266: Customizing The Log View
Working With the Event Log Customizing the Log View Customizing the Log View The Event Log page also displays the following columns: Event Source is the Fibre Guardian Host/App.  Description displays detailed information about the event.  Event Type can be log entries displaying information, warnings, or ...
Page 267: Applying And Clearing Filters
Working With the Event Log Applying and Clearing Filters Applying and Clearing Filters You can further customize the log view by applying the filters on the Event Log page. Selecting the corresponding check box enables a filter and clearing the check box disables that particular filter. Multiple filters can be enabled at the same time.
Page 268 Working With the Event Log Applying and Clearing Filters To apply filters to the Event Source or Date and Time columns: 1. Connect to the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109. 2.
Page 269: Exporting Log Reports
Working With the Event Log Exporting Log Reports Exporting Log Reports If you wish, you can export a log report to an XML file. To export a log report: 1. Connect to the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109.
Page 271: Maintenance
11 Maintenance To help ensure long, trouble-free operation: Always inspect fiber-optic connectors before using them and clean  them if necessary. Keep the unit free of dust.  Clean the unit casing and front panel with a cloth slightly dampened ...
Page 272: Cleaning Switchable Connectors
To clean switchable connectors: 1. Verify connector surface with a portable fiber-optic microscope (for example, EXFO’s FOMS) or fiber inspection probe with an SC tip (for example, EXFO’s FIP). If the connector surface is clean, you do not need to perform the cleaning procedure presented hereafter. If the connector surface is dirty, clean the connector as explained below.
Page 273 Maintenance Cleaning Switchable Connectors 4. Slowly insert the cleaning tip into the adapter until it comes out on the other side (a slow clockwise rotating movement may help). 5. Gently turn the cleaning tip one full turn, then continue to turn as you withdraw it.
Page 274: Cleaning Eui Connectors
7c. With a dry lint-free wiping cloth, gently wipe the same surfaces to ensure that the connector and ferrule are perfectly dry. 7d. Verify connector surface with a portable fiber-optic microscope (for example, EXFO’s FOMS) or fiber inspection probe (for example, EXFO’s FIP). ARNING Verifying the surface of the connector WHILE THE UNIT IS ACTIVE WILL result in permanent eye damage.
Page 275 Maintenance Cleaning EUI Connectors To clean EUI connectors: 1. Remove the EUI from the instrument to expose the connector baseplate and ferrule. Turn Pull Push 2. Moisten a 2.5 mm cleaning tip with one drop of optical-grade liquid cleaner. Fiber Guardian...
Page 276 6d. Verify connector surface with a fiber inspection probe (for example, EXFO’s FIP). 7. Put the EUI back onto the instrument (push and turn clockwise). 8. Throw out cleaning tips and wiping cloths after one use.
Page 277: Cleaning Other Types Of Connectors
Note: The cleaner makes a clicking sound that indicates that the cleaning is done. 2. Verify connector surface with a portable fiber-optic microscope (for example, EXFO’s FOMS) or fiber inspection probe (for example, EXFO’s FIP). When you have finished cleaning the connectors and have reconnected the optical fibers, you can resume all optical route testing.
Page 278: Replacing The Air Filter
Preventing Electrostatic Discharge Damage on page 25. AUTION Use only air filters designed for your unit and approved by EXFO. You can purchase new filters from EXFO. MPORTANT Replacing the air filter at the recommended intervals may prolong the life of the fan.
Page 279 Maintenance Replacing the Air Filter To replace the air filter: 1. If you are using a fiber management tray, fold down the protective window. For more information, see Working with the Fiber (Patchcord) Management Tray on page 37. 2. Turn off the unit and disconnect it completely from the power sources. MPORTANT You MUST remove the power cord so that the hardware detects the SIM card.
Page 280 Maintenance Replacing the Air Filter AUTION To avoid dropping the fan compartment and damaging the unit, the fan, or the fan cord, hold the fan compartment firmly. Do not allow the fan compartment to hang over the edge of a rack or a table.
Page 281 Maintenance Replacing the Air Filter 9. Put the fan compartment back in its bay (it should be flush with the unit’s front panel). 10. Turn the fan compartment screws clockwise until the compartment is secured into place. 11. Remove your antistatic strap. 12.
Page 282: Replacing The Fan
For more information, see Preventing Electrostatic Discharge Damage on page 25. AUTION Use only fans designed for your unit and approved by EXFO. MPORTANT Replacing the air filter at the recommended intervals may prolong the life of the fan.
Page 283 Maintenance Replacing the Fan To replace the fan: 1. If you are using a fiber management tray, fold down the protective window. For more information, see Working with the Fiber (Patchcord) Management Tray on page 37. 2. Turn off the unit and disconnect it completely from the power sources. MPORTANT You MUST remove the power cord so that the hardware detects the SIM card.
Page 284 Maintenance Replacing the Fan AUTION To avoid dropping the fan compartment and damaging the unit, the fan, or the fan cord, hold the fan compartment firmly. Do not allow the fan compartment to hang over the edge of a rack or a table.
Page 285 Maintenance Replacing the Fan 6. Position the fan block so that you see its connector. Fiber Guardian...
Page 286 Maintenance Replacing the Fan AUTION To avoid damaging the connector linking the fan to the unit, never pull on the unit’s connector without pushing the retaining tab first. 7. Disconnect the power to the fan as follows: 7a. Push the retaining tab against the connector linking the fan to the unit and hold it firmly.
Page 287 Maintenance Replacing the Fan 7b. Pull the connector away to remove the old fan completely. Fan compartment disconnected 8. Position the new fan block so that you see its connector. Fiber Guardian...
Page 288 Maintenance Replacing the Fan 9. Connect the power to the fan as follows: 9a. Ensure that the fan connector and the connector linking the fan to the unit are well aligned. The retaining tab on the unit’s connector should be on the same side as the small lock on the fan connector.
Page 289 Maintenance Replacing the Fan 10. Put the fan compartment back in its bay (it should be flush with the unit’s front panel). 11. Turn the fan compartment screws clockwise until the compartment is secured into place. 12. Remove your antistatic strap. 13.
Page 290: Replacing The Power Supply Modules
Maintenance Replacing the Power Supply Modules Replacing the Power Supply Modules Your unit is powered by two replaceable power supply modules (either AC or DC). Your unit needs only one power supply module to work, but it can house two of them. The second power supply provides redundancy. The power supply modules are hot-swappable, which means that you do not have to turn off your system to replace one of them.
Page 291 Maintenance Replacing the Power Supply Modules 4. While pushing the release latch of the defective power supply to the left, gently pull the module toward you with the handle. Handle Release latch Note: As soon as the module can slide freely in its bay, there is no need to keep holding the release latch.
Page 292 Maintenance Replacing the Power Supply Modules To replace a DC power supply: 1. Position the unit so that its back panel is facing you. 2. Locate the defective power supply (its LED will be off). Power supply status LED 3. Turn off the disconnect device that is connected to the defective power supply.
Page 293 Maintenance Replacing the Power Supply Modules 6. While pushing the release latch of the defective power supply to the left, gently pull the module toward you with the handle. Handle Release latch Note: As soon as the module can slide freely in its bay, there is no need to keep holding the release latch.
Page 294: Replacing The Otdr
Maintenance Replacing the OTDR 12. Pair the power leads with the appropriate power terminal (located at the back of the unit), respecting the polarity. 13. Tighten the screws to attach the power leads to the unit. 14. Turn on the disconnect device that is connected to the new power supply module.
Page 295 Maintenance Replacing the OTDR 3. Put on an antistatic strap and connect it to the connector provided for that purpose on the front panel of the unit. 4. Turn the unit’s main compartment screws counterclockwise until the compartment is loose. Since the screws are captive screws, you cannot remove them completely.
Page 296 Maintenance Replacing the OTDR 6. Turn the screw of the OTDR’s retaining tab counterclockwise until the tab is loose. Since the screw is a captive screw, you cannot remove it completely. 7. Remove the retaining tab to access the OTDR. AUTION To avoid damaging the fiber or the module, proceed with caution when connecting or disconnecting the fiber from the OTDR’s port.
Page 297 Maintenance Replacing the OTDR 13. Insert the new module, ensuring that it lays flat on the bottom of the unit’s casing. 14. Connect the optical fiber to the module (see Cleaning and Connecting Optical Fibers on page 81). 15. Place the retaining tab back into place, over the OTDR. 16.
Page 298: Replacing An Rtu Or Changing The Ssd (Managed By Ems)
Maintenance Replacing an RTU or Changing the SSD (managed by EMS) Replacing an RTU or Changing the SSD (managed by EMS) To replace an RTU: 1. Start the HostWebUI application. 1a. Select Host from the Configuration menu. 1b. Under Northbound Settings, select EMS Server. 2.
Page 299 Maintenance Replacing an RTU or Changing the SSD (managed by EMS) 3. Turn ON RTU. (Do not detect any port). 4. Test the RTU connection with EMS. 4a. Select EMS Server from the HostWebUI > Configuration > Host menu. 4b. Click the Edit button. 4c.
Page 300 Maintenance Replacing an RTU or Changing the SSD (managed by EMS) 5. Click the Test Connection button. The following popup window is displayed: Click No to this. Note: Do not click the Start Synchronization button. FG-750...
Page 301 Maintenance Replacing an RTU or Changing the SSD (managed by EMS) 6. Perform Recovery Configuration: 6a. Click the Recovery Configuration button. 6b. Enter the Old MAC Address (previously noted in step 2) in the Recovery text box and click the recover button. 7.
Page 302: Backing Up The Database
You can find the backup file in the D:\DatabaseBackup folder, on your RTU. Note: Only the most recent backup is kept. If you ever need to recover the database, contact EXFO (see Contacting the Technical Support Group on page 235).
Page 303 Maintenance Backing Up the Database To back up the database: 1. From the main menu, select Configuration > Remote Test Unit. 2. Click Backup Database. Fiber Guardian...
Page 304: Viewing The Installed Applications
Maintenance Viewing the Installed Applications Viewing the Installed Applications You can view a list of all the applications installed on the host as well as their versions. If you need to retrieve the firmware (system) version of the companion, see Viewing the Firmware Version of the Companion on page 291.
Page 305: Viewing The Firmware Version Of The Companion
Maintenance Viewing the Firmware Version of the Companion Viewing the Firmware Version of the Companion You can retrieve the firmware (system) version of the companion from the Host Web UI. To view the firmware version of the companion: 1. Connect to the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109.
Page 306: Managing Applications (Software Packages)
Maintenance Managing Applications (Software Packages) Managing Applications (Software Packages) You can add, modify, or delete software packages from the host. To install and activate an application, you can upload the software package either to the root folder of the local FTP server (C:/inetpub/ftproot folder on the FG-750 unit itself), or of a remote FTP server.
Page 307 Maintenance Managing Applications (Software Packages) The edition and deletion operations can be performed according to the following table. Possible States for Software Packages Allowed Operations Scheduled Edit, delete Downloaded Edit, delete Download failed Edit, delete, retry Activated Delete Activation failed Delete, retry Cancel failed Delete, retry...
Page 308 Maintenance Managing Applications (Software Packages) To add a software package: 1. If you intend to connect to your unit via a WAN or the Internet, connect to the VPN (see Connecting to the VPN on page 78); otherwise, go directly to the next step. 2.
Page 309 Maintenance Managing Applications (Software Packages) 6. If you selected IsLocal previously, you need to transfer the software package to your unit. You can proceed either as explained below, or by using an FTP client (such as FileZilla FTP client) from your computer. Note: Once the transfer is complete, you can go to step 7.
Page 310 Maintenance Managing Applications (Software Packages) 7. Enter the required information: File Name: File name of the software package.  Validation code: MD5 key contained in a text file that you received  along with the software package. Transfer date / time: Date (mm/dd/yy) and time (hh:mm) when you ...
Page 311 Maintenance Managing Applications (Software Packages) If you have uploaded the software package on a remote FTP server, set  the parameters related to this FTP server. Server IP address: IP address of the FTP server where you have  kept the software package. Port number: Port number through which the host must connect ...
Page 312 Maintenance Managing Applications (Software Packages) To edit a software package: 1. Connect to the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109. 2. From the Configuration menu, click Software Packages. 3. From the list of the installed software packages, click the package that you want to edit.
Page 313: Recalibrating The Unit
Under normal use, the recommended interval for your FG-750 Fiber Guardian is: 3 years. For newly delivered units, EXFO has determined that the storage of this product for up to six months between calibration and shipment does not affect its performance (EXFO Policy PL-03).
Page 314: Recycling And Disposal
(3 years) To ensure that your unit conforms to the published specifications, calibration may be carried out at an EXFO service center or, depending on the product, at one of EXFO’s certified service centers. Calibrations at EXFO are performed using standards traceable to national metrology institutes.
Page 315: Troubleshooting
There was a problem If the problem persists,  with the companion. contact EXFO. There has been a  power failure. You have waited 10 minutes There was a problem Try restarting the unit...
Page 316 Supported Web Browsers on page 13. If none of the solutions mentioned above solves the problem, contact EXFO. Network settings are not Wrong IP address, subnet Check if the IP address, properly applied on the host mask, or gateway.
Page 317 5 seconds. If this does not solve the problem, try restarting both the host and the companion, by pressing and holding down the power button for 10 seconds. If the problem persists, contact EXFO. Fiber Guardian...
Page 318: Led Indicators Description
If necessary, replace the defective power supply (see Replacing the Power Supply Modules on page 276). If the problem persists, contact EXFO. Critical voltage error detected. Contact EXFO. The unit has been disconnected from all its power sources.
Page 319 21). Once the problem is solved, refresh the LEDs status (see Refreshing the Status of the LEDs on page 311). If the problem persists, contact EXFO. Yellow, Non-critical software error detected. blinking Consult the Event log to find the cause of the ...
Page 320 Once the problem is solved, refresh the LEDs status (see Refreshing the Status of the LEDs on page 311). If the problem persists, contact EXFO. Red, blinking Critical software error detected. Consult the Event log to find the cause of the ...
Page 321 Troubleshooting LED Indicators Description Status Meaning and Possible Solution Communication Green The LAN is up (on the rear Ethernet port). Green, The LAN is down, but the unit has automatically blinking switched to 3G. Yellow The LAN is down and the 3G network is ...
Page 322: Viewing System Status
Troubleshooting Viewing System Status Viewing System Status You can view the following information: Host information:  Name and serial number of the host  Address of the time server and the synchronization interval  IPv4 and IPv6 configurations of the host rear adapters ...
Page 323: Testing The Status Of The Relays
Troubleshooting Testing the Status of the Relays To view system status: 1. Connect to the Host Web UI. 2. From the Status menu, click System Information. The interface displays the Host Information window. 3. If you want to view the companion status, click Companion Information.
Page 324 Troubleshooting Testing the Status of the Relays 3. Click System Status. 4. Under Relay status, click the Test button corresponding to the relay that you want to test. The relay status changes from its current status to the other (from “Active”...
Page 325: Refreshing The Status Of The Leds
Troubleshooting Refreshing the Status of the LEDs Refreshing the Status of the LEDs When power or system errors occur, the corresponding LED switches from green to another color, depending on the type of problem that has been detected (see LED Indicators Description on page 304). For troubleshooting purposes, the status of the LEDs is kept until you refresh it.
Page 326 Troubleshooting Refreshing the Status of the LEDs To refresh the status of the LEDs via the Host Web UI: 1. Connect to the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109. 2.
Page 327: Connecting To Your Unit Using The Kmv Remote Console
Troubleshooting Connecting to Your Unit Using the KMV Remote Console Connecting to Your Unit Using the KMV Remote Console Most of the configuration and monitoring tasks on your FG-750 unit can be performed via the Host Web UI. However, you may need to access your unit directly in certain cases such as advanced troubleshooting or when you need to install a VPN client.
Page 328 Troubleshooting Connecting to Your Unit Using the KMV Remote Console 4. From the tree view, select Companion Information. 5. Go to the Rear Adapter column and write down the IP address of the rear port. FG-750...
Page 329 Troubleshooting Connecting to Your Unit Using the KMV Remote Console 6. From your computer, open a Web browser, and then type https://Companion_Rear_Port_IP_ Address, where the Companion_Rear_Port_IP_Address corresponds to the address that you have retrieved at step 5. 7. When the application prompts you, enter Administrator as the user name and RTUEXFO123 as the password.
Page 330 Troubleshooting Connecting to Your Unit Using the KMV Remote Console 9. From the Dashboard tab, click the Launch button. 10. When the application prompts you to confirm that you want to start the KVM remote console, select the I accept the risk and want to run this application check box.
Page 331: Resetting Configuration (Parameters)
Troubleshooting Resetting Configuration (Parameters) 12. If necessary, log on to Windows using Administrator as the user account and RTUEXFO123 as the password. The KVM remote console displays the host’s desktop. Resetting Configuration (Parameters) You can reset the Fiber Guardian host configuration to its factory default values.
Page 332: Restoring Your Unit To Normal Operation
(as it was when you purchased it) or  restore it with a specific Windows image (WIM) that could have been provided to you by EXFO customer service, for example. MPORTANT Restoring the system partition replaces what is currently installed on your unit with the image you choose.
Page 333 Troubleshooting Restoring Your Unit to Normal Operation To restore the system partition: 1. Connect to the KVM remote console, but do not log in to Windows. For more information, see Connecting to Your Unit Using the KMV Remote Console on page 313. 2.
Page 334 Troubleshooting Restoring Your Unit to Normal Operation 3. Then, click Change PC settings. FG-750...
Page 335 Troubleshooting Restoring Your Unit to Normal Operation 4. Select General. Finally, click the Get started button for one of the two last options, either Refresh your PC without affecting your files or Remove everything and reinstall Windows. The second option reboots the PC and restores the original windows. Fiber Guardian...
Page 336: Viewing Online Documentation
Troubleshooting Viewing Online Documentation Viewing Online Documentation An online version of the Fiber Guardian user guide is available at all times from the Host Web UI. To view the online documents 1. Start the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109.
Page 337: Viewing Exfo Contact Information
Contacting the Technical Support Group To obtain after-sales service or technical support for this product, contact EXFO at one of the following numbers. The Technical Support Group is available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
Page 338: Transportation
Troubleshooting Transportation Transportation Maintain a temperature range within specifications when transporting the unit. Transportation damage can occur from improper handling. The following steps are recommended to minimize the possibility of damage: Pack the unit in its original packing material when shipping. ...
Page 339: General Information
13 Warranty General Information EXFO Inc. (EXFO) warrants this equipment against defects in material and workmanship for a period of 1 year from the date of original shipment. EXFO also warrants that this equipment will meet applicable specifications under normal use.
Page 340: Liability
Liability Liability EXFO shall not be liable for damages resulting from the use of the product, nor shall be responsible for any failure in the performance of other items to which the product is connected or the operation of any system of which the product may be a part.
Page 341: Exclusions
Warranty Exclusions Exclusions EXFO reserves the right to make changes in the design or construction of any of its products at any time without incurring obligation to make any changes whatsoever on units purchased. Accessories, including but not limited to fuses, pilot lamps, batteries and universal interfaces (EUI) used with EXFO products are not covered by this warranty.
Page 342: Service And Repairs
5. Return the equipment, prepaid, to the address given to you by support personnel. Be sure to write the RMA number on the shipping slip. EXFO will refuse and return any package that does not bear an RMA number.
Page 343: Exfo Service Centers Worldwide
Fax: +86 (755) 2955 3101 Xintian Avenue, support.asia@exfo.com Fuyong, Bao’An District, Shenzhen, China, 518103 To view EXFO's network of partner-operated Certified Service Centers nearest you, please consult EXFO's corporate website for the complete list of service partners: http://www.exfo.com/support/services/instrument-services/ exfo-service-centers. Fiber Guardian...
Page 345: Technical Specifications
Does not include uncertainty due to fiber index or cable characteristics (e.g., helix). g From OTDR port. h. For attenuation levels between 15 and 30 dB with EXFO-qualified HRD filters. For two HRDs connected to the same splitter or at similar attenuation points.
Page 346 Technical Specifications HRD FILTER SPECIFICATION (PIGTAIL TYPE) Passband (nm) 1260 to 1360 Reflect band (nm) 1645 to 1655 Fiber type Corning SMF-28 Insertion loss (dB) 1310 nm ± 20 nm 1550 nm ± 20 nm Isolation (dB) 1650 nm ± 5 nm Return loss (dB) 1310 nm ±...
Page 347 Technical Specifications REMOTE TEST UNIT–PLATFORM Standard model–number of optical ports SC-APC or FC-APC 1/4/8/12/24/32 ports 4-port SC-APC optical switch cassette (OSC) 8-port LC-APC OSC 12-port MTP-APC OSC Expandable model–number of optical ports 8 to 96 ports Maximum eight (8) OSCs per unit Scalable, modular construction Field-configurable Internal optical switch type...
Page 349 Index Index automatic IP address ......... 113 available models ..........4 3G/4G access ..........60 backup connection ........60 AC power ......13, 21, 23, 30, 46 battery, clock..........13 accessing unit directly ....... 313 blinking LED ..........304 acquisition browsers, supported........
Page 350 Index communication LED ........307 displaying companion log columns ......... 252 configure network ....... 113 log entries..........253 status........... 308 distance range........... 154 version..........291 DNS server ..........113 view information ......... 112 documentation, REST ........83 computer name, modify......113 dry contact relays ........
Page 351 Index inserting SIM card ........62 installation of unit in rack......27 fan filter ............ 264 installing VPN client fan, replacing ..........268 general information ....... 68 FC connector cleaner......... 263 on computer .......... 69 fiber ends, cleaning........81 on unit ........... 73 Fiber Guardian application, start ....
Page 352 Index main features ..........3 opening protective window......43 maintenance OTDR EUI connectors........260 laser class..........19 front panel .......... 257 replacing..........280 general information......257 overview of applications......86 managing fibers ............. 37 line configurations....... 248 packages, software........293 lines .............
Page 353 ........51 service and repairs ........328 remote console ......... 313 service centers ........... 329 remote OTAUs ........... 237 shipping to EXFO........328 adding ..........237 showing log columns ........ 252 deleting ..........241 SIM card ............62 editing ..........
Page 354 Index symbols, safety..........15 synchronization frequency ......124 unit system features............ 3 emergency tools ........318 grounding..........30 LED ............305 installation ..........26 relay............51 turning on..........50 status........... 308 user names ..........86 version..........291 user password ........... 125 technical specifications ......
Page 355 Index yellow LED..........304 Fiber Guardian...
Page 358 Tel.: 1 978 367-5600 · Fax: 1 978 367-5700 EXFO FINLAND Elektroniikkatie 2 FI-90590 Oulu, FINLAND Tel.: +358 (0) 403 010 300 · Fax: +358 (0) 8 564 5203 TOLL-FREE (USA and Canada) 1 800 663-3936 © 2017 EXFO Inc. All rights reserved. Printed in Canada (2017-09) ...

EXFO Fiber Guardian FG-750 User Manual

1 Introducing the FG-750 Fiber Guardian

2 Safety Information

3 Getting Started with Your Fiber Guardian

4 User Management

5 Using the Host Web User Interface

6 Setting up Your RTU

7 Operating Your RTU in OTDR Measuring Mode

8 Analyzing Results

9 Using the Line Configuration Web User Interface

10 Working with the Event Log

11 Maintenance

12 Troubleshooting

13 Warranty

A Technical Specifications

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