EXFO Fiber Guardian FG-750 User Manual
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EXFO Fiber Guardian FG-750 User Manual

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Summary of Contents for EXFO Fiber Guardian FG-750

  • Page 1 User Guide FG-750 Fiber Guardian www.EXFO.com...
  • Page 2 EXFO Inc. (EXFO). Information provided by EXFO is believed to be accurate and reliable. However, no responsibility is assumed by EXFO for its use nor for any infringements of patents or other rights of third parties that may result from its use.
  • Page 3 Patents This product incorporates the proprietary EXFO Link-Aware™ technology, employing spectrally-selective high-reflectance demarcation (HRD) filters to enable the attenuation of a specific branch of a P2MP (point-to-multipoint) network to be measured/monitored. Feature(s) of this product is/are protected by one or more of: US patent 8,687,957 and equivalent patents pending and/or granted in other countries;...
  • Page 4 Section 3 of this Agreement. The Software is licensed, not sold. Title to the Software and the Documentation shall not be passed to Customer, Users or to any other party. EXFO shall retain ownership of all rights, titles and interests, in and to the...
  • Page 5 Agreement. 3.1.1 Standard. The license grant of section 3.1 is granted solely to install the Software on either (i) one (1) EXFO designated Product; (ii) one (1) stand-alone computer; or (iii) one (1) mobile device, neither of which may be connected to a network in a manner that allows more than one (1) User to upload, access, run or generally use the Software concurrently.
  • Page 6 Software to others on such terms as EXFO may establish in its sole discretion. 5.3 EXFO reserves the right, in any way and without notice, to revise, not to revise, update or modify the Software, or the information upon which the Software was based.
  • Page 7 30 days of written notification any underpaid fees. If the Customer does not pay, EXFO can end Customer's support, licenses and this Agreement. EXFO shall have the right to disclose the result of such audit to its Third Party Software licensors to the extent that such audit results in findings concerning such Third Party Software licensor.
  • Page 8 (v) Customer breaches the license granted in Section 3 or breaches any of the restrictions of Section 4. 13.3 Without prejudice to any other rights, EXFO may terminate this Agreement if Customer fails to comply with any term or condition of this Agreement.
  • Page 9 END OF TERMS AND CONDITIONS CONTACT INFORMATION: If you have any questions about this Agreement, please direct all correspondence to: EXFO Inc., 400 Godin Avenue, Quebec City, Quebec, G1M 2K2, Canada. Legal notice shall be sent to the attention of the EXFO Legal Department.

  • Page 10: Table Of Contents

    Contents Contents Regulatory Information ....................... xiv 1 Introducing the FG-750 Fiber Guardian ............1 Main Features .........................3 Available Models ........................4 Available Optical Switch Cassette Configurations ..............9 Power Sources ........................12 Supported Web Browsers .....................12 Developing Your Own Test Applications ................13 Technical Specifications ......................13 Conventions ..........................14 2 Safety Information ..................15 General Safety Information ....................15...
  • Page 11 Contents 4 Managing Users ..................91 Introduction .........................91 Logging in to the Administration Console ................91 Realm Settings ........................93 Roles .............................93 Managing Users ........................94 Managing Groups .......................104 User Federation ........................105 5 Using the Host Web User Interface ............109 Accessing and Exiting the Host Web UI ................109 Viewing Host and Companion Information ................111 Configuring Network Settings ....................112 Configuring the 3G/4G Settings ..................115...
  • Page 12 Contents 8 Analyzing Results ..................215 Viewing the Current Fault List .....................215 Searching and Displaying OTDR Results ................222 Search Results for Test On Demand ..................226 9 Using the Line Configuration Web User Interface ........231 Accessing the Line Configuration Web UI ................231 Managing Remote OTAUs ....................235 Managing Ports and Lines ....................240 Performing an Injection Loss Test ..................244...
  • Page 13 Viewing Product Information .....................336 Transportation ........................336 13 Warranty ....................337 General Information ......................337 Liability ..........................337 Exclusions ...........................338 Certification ........................338 Service and Repairs ......................339 EXFO Service Centers Worldwide ..................340 A Fault Geolocalization Using a KML File ........... 341 Index ......................345 xiii Fiber Guardian...

  • Page 14: Regulatory Information

    EXFO accepts no responsibility for damaged of any kind resulting from delays or errors in data transmitted or received using the module, or for failure of the unit to transmit or receive such data.
  • Page 15 Regulatory Information This product does not contain any user-serviceable components. Any product change or modification done by the user that is not expressly approved by the manufacturer will invalidate warranty and all applicable regulatory certifications and approvals and could void the user’s authority to operate the equipment.
  • Page 16 Regulatory Information Canada and USA Wireless Compliance Related Information If you purchased the 3G/4G option, your unit comes with an internal wireless module (adapter) and an antenna for which the information hereafter applies: This device complies with Part 15 of the FCC Rules. ...
  • Page 17 Maximum Antenna Gain (dBi) 1850–1910 1710–1755 824–849 2500–2570 699–716 777–787 1750–1915 814–849 2305–2315 (Disabled) 2496–2690 UMTS 1850–1910 1710–1755 824–849 European Declaration of Conformity The full text of the EU declaration of conformity is available at the following Internet address: www.exfo.com/en/resources/legal-documentation. xvii Fiber Guardian...

  • Page 19: Introducing The Fg-750 Fiber Guardian

    The equipment can be used as a stand-alone unit or as an RTU (remote test unit), part of a centralized management system like EXFO NQMSfiber. An RTU contains an OTDR (optical time domain reflectometer) and an optical switch that allows the instrument to test and monitor multiple fibers from the same instrument.
  • Page 20 Introducing the FG-750 Fiber Guardian In iOLM mode with a Node OTDR (OTM-700-Node), you can use the  equipment as an intelligent Link-Aware™ probe and run your own tests through an API (REST services), fully documented and available standard with the product. With a Node iOLM Fiber Guardian, you can test through PON splitters with the help of HRD (high-reflectance demarkation) filters that provide the discrimination required to measure and monitor attenuation of a specific branch of a P2MP...

  • Page 21: Main Features

    OTDR measurement, fault finding, test scheduling, local storage, and  event forwarding to external system or synchronization with centralized server application like EXFO NQMSfiber Optional built-in (first stage) or cassette switches (second stage)  Possibility to connect external switches (remote OTAUs) for second ...

  • Page 22: Available Models

    Introducing the FG-750 Fiber Guardian Available Models Can be managed from EMS (Element Management System)  Fiber management tray (optional) that can be mounted on FG-750  front to better manage large quantity and/or extra length of jumper cables. Available Models To better suit your testing needs, the following models are available: Single-port Fiber Guardian without an optical switch inside the unit ...
  • Page 23 Introducing the FG-750 Fiber Guardian Available Models Fiber Guardian without Switch Ports FG-750ST single port model: FG-750ST-XXXX-01 Front Retaining screws/handles to slide the unit in or out of its case (OTDR replacement) Banana plug connector for antistatic strap OTDR port LEDs On/Off button Retaining screws/handles to access the fan and air filter...
  • Page 24 Introducing the FG-750 Fiber Guardian Available Models Back Replaceable power supply modules (AC model shown) Port for 3G/4G antenna Ethernet port (for LAN/WAN connection) Grounding lug Dry contact relays FG-750...
  • Page 25 Introducing the FG-750 Fiber Guardian Available Models Fiber Guardian with Switch Ports Expandable Fiber Guardian with optical switch cassettes (shown below, fully loaded SC 32-port configuration) Front Retaining screws/handles to slide the unit in or out of its case (OTDR replacement, switch cassettes insertion and removal) Switch Banana plug connector for...
  • Page 26 Introducing the FG-750 Fiber Guardian Available Models Back Replaceable power supply modules (AC model shown) Port for 3G/4G antenna Ethernet port (for LAN/WAN connection) Grounding lug Dry contact relays FG-750...

  • Page 27: Available Optical Switch Cassette Configurations

    Introducing the FG-750 Fiber Guardian Available Optical Switch Cassette Configurations Available Optical Switch Cassette Configurations When delivered with an optical switch, the minimum configuration for the FG-750 is 1x4 which is the size of optical switch cassette (OSC). The maximum is 1x96 with L1 (integrated first stage called L1) being a 1x8 connected to MTP 12-port cassettes at the second stage.
  • Page 28 Introducing the FG-750 Fiber Guardian Available Optical Switch Cassette Configurations The one-port OSC is connected to the L1 stage and OTDR, and can be used for testing. SC-type cassette (4-port optical switch) FG-750...
  • Page 29 Introducing the FG-750 Fiber Guardian Available Optical Switch Cassette Configurations LC-type cassette (8-port optical switch) MTP-type cassette (12-port MTP optical switch) Fiber Guardian...

  • Page 30: Power Sources

    Introducing the FG-750 Fiber Guardian Power Sources Power Sources Your unit operates with the following power sources: Replaceable power supply module (either AC or DC). Your unit needs  only one power supply module to work, but it can house two of them. The second power supply provides redundancy.

  • Page 31: Developing Your Own Test Applications

    DELETE removes the known resource from storage.  HEAD gets an HTTP response code when obtaining resources without  any data. Technical Specifications To obtain this product’s technical specifications, visit the EXFO Web site at www.exfo.com. Fiber Guardian...

  • Page 32: Conventions

    Introducing the FG-750 Fiber Guardian Conventions Conventions Before using the product described in this guide, you should understand the following conventions: ARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Do not proceed unless you understand and meet the required conditions.

  • Page 33: Safety Information

    ARNING Use only accessories designed for your unit and approved by EXFO. For a complete list of accessories available for your unit, refer to its technical specifications or contact EXFO.
  • Page 34 Safety Information General Safety Information MPORTANT When you see the following symbol on your unit , make sure that you refer to the instructions provided in your user documentation. Ensure that you understand and meet the required conditions before using your product. MPORTANT When you see the following symbol on your unit , it indicates...

  • Page 35: Other Safety Symbols On Your Unit

    Safety Information Other Safety Symbols on Your Unit Other Safety Symbols on Your Unit One or more of the following symbols may also appear on your unit. Symbol Meaning Direct current Alternating current The unit is equipped with an earth (ground) terminal. The unit is equipped with a protective conductor terminal.

  • Page 36: Laser Safety Information (Units With An Otdr)

    Safety Information Laser Safety Information (Units with an OTDR) Symbol Meaning Caution hot surface This slide rail mounted equipment is not to be used as a shelf or work space. Fuse Plus: positive polarity – Minus: negative polarity Laser Safety Information (Units with an OTDR) Your instrument is in compliance with standards IEC 60825-1: 2007 and 2014.
  • Page 37 Complies with standards 21 CFR 1040.10, except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. AUTION Your unit contains a replaceable OTDR module. To avoid damaging your FG-750 Fiber Guardian, use only EXFO OTDR modules of the OTM-7xx Series with it. Fiber Guardian...

  • Page 38: Electrical Safety Information

    If you intend to connect your FG-750 to AC power, use only the  listed and certified AC/DC power adapter provided by EXFO with your unit. It provides reinforced insulation between primary and secondary, and is suitably rated for the country where the unit is sold.
  • Page 39 Safety Information Electrical Safety Information ARNING Consideration should be given to the connection of the unit to  the supply circuit, and the effect that overloading the circuits might have on over-current protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
  • Page 40 Safety Information Electrical Safety Information ARNING Use this unit indoors only.  Do not remove unit covers during operation.  Operation of any electrical instrument around flammable gases  or fumes constitutes a major safety hazard. To avoid electrical shock, do not operate the unit if any part of ...
  • Page 41 Safety Information Electrical Safety Information Equipment Ratings Temperature Operation Node iOLM model: 0 °C to 40 °C (32 °F to 104 °F)   Other models: –5 °C to 50 °C (23 °F to 122 °F)  Storage –40 °C to 70 °C (–40 °F to 158 °F) ...

  • Page 43: Getting Started With Your Fiber Guardian

    Getting Started with Your Fiber Guardian The installation process can be divided into the following main steps: Preparing for installation  Installing the unit in a rack  Connecting the devices  Turning on the unit  Connecting cables to the optical ports ...

  • Page 44: Preparing For Installation

    Getting Started with Your Fiber Guardian Preparing for Installation Preparing for Installation ARNING The unit is designed to be installed in a limited access area, for  example, Central Offices, Telecommunication Centers, computer rooms, wiring closet and similar type locations and in accordance with local codes.

  • Page 45: Installing Your Unit In A Rack

    Getting Started with Your Fiber Guardian Installing Your Unit in a Rack Installing Your Unit in a Rack The rack (which is not included with the unit) should provide sufficient  vertical clearance to insert the unit. The height of the unit is two rack units (2U) high or about 3 1/2 inches.
  • Page 46 Getting Started with Your Fiber Guardian Installing Your Unit in a Rack To install the mounting brackets on your unit: 1. If necessary, turn off the unit and disconnect all optical fibers and electrical cables. 2. Position the unit so that its bottom panel rests on a flat surface such as a table.
  • Page 47 Getting Started with Your Fiber Guardian Installing Your Unit in a Rack Bracket in inverted position 4. Fix the first bracket on the unit with the supplied screws (four screws per bracket). 5. Repeat steps 3 and 4 with the other bracket, ensuring that you place the bracket at the exact same position (orientation of the bracket, set of holes on the bracket and on the unit’s casing).

  • Page 48: Grounding Your Unit

    Getting Started with Your Fiber Guardian Grounding Your Unit Grounding Your Unit To avoid the potential for an electrical shock hazard, you must reliably connect an earth grounding conductor to the unit (AC and DC models). Note: The DC units are intended for installation with an isolated DC return (DC-I) and are to be installed in a Common Bonding Network (CBN) per NEBS GR-1089.
  • Page 49 Getting Started with Your Fiber Guardian Grounding Your Unit 4. Ground the other end of the wire as per your local regulation. 5. If a DC power supply is used, it needs to be grounded to the unit by using 2 green wires. Your unit is now grounded properly.

  • Page 50: Inserting Or Removing Optical Switch Cassettes (Fg-750Ex Models Only)

    Getting Started with Your Fiber Guardian Inserting or Removing Optical Switch Cassettes (FG-750EX Models Only) Inserting or Removing Optical Switch Cassettes (FG-750EX Models Only) If your unit features optical switch cassettes, you can change the configuration according to your test needs. AUTION When removing a cassette, make sure to replace it with another one so that the front opening of the unit is always filled.
  • Page 51 Getting Started with Your Fiber Guardian Inserting or Removing Optical Switch Cassettes (FG-750EX Models Only) 4. Loosen the retaining screws on each side of the unit. 5. Pull the unit out of its casing. 6. If you have not done so already, clean the optical fiber connector located at the back of the cassette.
  • Page 52 Getting Started with Your Fiber Guardian Inserting or Removing Optical Switch Cassettes (FG-750EX Models Only) 9. Align the connector at the bottom of the cassette with the one inside the unit, and push down. The cassette will snap into place. 10.
  • Page 53 Getting Started with Your Fiber Guardian Inserting or Removing Optical Switch Cassettes (FG-750EX Models Only) To remove a cassette from the unit: 1. If you are using a fiber management tray, remove the protective window. For more information, see Working with the Fiber (Patchcord) Management Tray on page 37.
  • Page 54 Getting Started with Your Fiber Guardian Inserting or Removing Optical Switch Cassettes (FG-750EX Models Only) 7. Pull the module up using the tab located under the connector at the back of the cassette. 8. Pull the module out. 9. Push the unit back into its casing and retighten the retaining screws. 10.

  • Page 55: Working With The Fiber (Patchcord) Management Tray

    Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray Working with the Fiber (Patchcord) Management Tray You can install an optional fiber management tray on your unit. Note: The fiber tray is not covered by the NEBS certification. The tray comprises a fixed part that you screw in place on your unit, and a mobile part (protective window).
  • Page 56 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray 3. Using a Phillips screwdriver, turn the retaining screws clockwise until the tray is secured in place. Turn screws clockwise FG-750...
  • Page 57 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray 4. Position a plastic fiber clip as shown below, and snap it into the desired clip hole, depending on the configuration that you want to use. Clip holes (two on the left and three on the right)
  • Page 58 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray 6. Install the protective window as follows: 6a. Hold the protective window so that you see its flat side. 6b. Carefully align the pins of the protective window with the slots on the fixed part of the tray.
  • Page 59 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray 6d. Position the protective window vertically, and push it slightly so that the slot on each side of the window rests on the corresponding pin on the tray. Slot located on the side Pin located on the fixed of the protective window...
  • Page 60 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray To fold down the protective window: 1. Slightly pull the protective window upwards to release it from its seated position. Slot located on the side Pin located on the fixed of the protective window part of the tray 2.
  • Page 61 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray To remove the protective window: 1. Slightly pull the protective window upwards to release it from its seated position. Slot located on the side Pin located on the fixed of the protective window part of the tray Fiber Guardian...
  • Page 62 Getting Started with Your Fiber Guardian Working with the Fiber (Patchcord) Management Tray 2. Once the protective window can move freely, position the window so that you can slide the pins of the protective window all the way out of their slots.

  • Page 63: Connecting The Power And The Network Cables

    Getting Started with Your Fiber Guardian Connecting the Power and the Network Cables Connecting the Power and the Network Cables Before starting to work with your unit, you must connect the power. You may also wish to connect the LAN/WAN network cable, especially if you intend to install your unit in a rack.
  • Page 64 Getting Started with Your Fiber Guardian Connecting the Power and the Network Cables To connect the network cables: 1. To be able to operate the NQMS and REST commands via the LAN/WAN, connect one end of a network cable to the Ethernet port located at the back of your unit.
  • Page 65 Getting Started with Your Fiber Guardian Connecting the Power and the Network Cables To connect the power to DC power supplies: 1. Ensure all power is off or disconnected at the source. Note: A certified over-current protection of 5 A must be installed at the power secondary distribution.

  • Page 66: Turning On Or Off The Unit

    Getting Started with Your Fiber Guardian Turning On or Off the Unit Turning On or Off the Unit As soon as you connect the unit to a power source, the companion starts its initialization. Once the initialization is complete, you can turn on the host.
  • Page 67 Getting Started with Your Fiber Guardian Turning On or Off the Unit MPORTANT When the host is ready, the system LED turns to green (non-blinking). When network cables are connected to the unit (front and rear ports), you must wait that the connection be established before the system can be accessed.

  • Page 68: Connecting A Monitoring Device To The Dry Contact Relays

    Getting Started with Your Fiber Guardian Connecting a Monitoring Device to the Dry Contact Relays To restart the host from the Host Web UI: 1. Connect to the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109. 2.
  • Page 69 Getting Started with Your Fiber Guardian Connecting a Monitoring Device to the Dry Contact Relays To connect a monitoring device to the dry contact relays: See the diagram below to determine where you should connect the wires. System alert relay Power relay Pin 7 - NC = Normally Closed Pin 1 - NC = Normally Closed...

  • Page 70: Connecting An External Switch

    Guardian on page 25. AUTION To avoid damaging your unit, use only external switches approved by EXFO with it. For other models of external switches, if you need information on the connection procedures, the location of the various ports, or the configuration of the IP address, refer to the documentation that came with your switch.
  • Page 71 Getting Started with Your Fiber Guardian Connecting an External Switch To connect an external switch to your unit: 1. Connect one network cable to the rear Ethernet port of your unit, and one network cable to the LAN Ethernet port of the external switch. Note: If you are not sure which port to use, refer to the documentation that came with your external switch for the exact location of the LAN Ethernet port.
  • Page 72 Getting Started with Your Fiber Guardian Connecting an External Switch 3. Connect one end of a jumper cable (or of a long feeder fiber) to the OTDR port (units without switch ports), or to any switch port of your choice on your Fiber Guardian unit. Fiber Guardian unit External switch Jumper cable or...

  • Page 73: Retrieving The Ip Address Of The Rear Ethernet Port (Host And Companion)

    Getting Started with Your Fiber Guardian Retrieving the IP Address of the Rear Ethernet Port (Host and Companion) Retrieving the IP Address of the Rear Ethernet Port (Host and Companion) Before starting to work with the Web user interfaces or the provided REST commands, you need to retrieve the IP address of the Ethernet port located on the back panel of the unit.
  • Page 74 Getting Started with Your Fiber Guardian Retrieving the IP Address of the Rear Ethernet Port (Host and Companion) To retrieve the IP address of the rear Ethernet port: 1. If necessary, turn on your unit. If the unit was not turned on yet, see Turning On or Off the Unit on page 48 for more information on the startup sequence and waiting time.
  • Page 75 Getting Started with Your Fiber Guardian Retrieving the IP Address of the Rear Ethernet Port (Host and Companion) 4. Connect to the Host Web UI as follows: 4a. From your computer, open a Web browser. 4b. Go to the welcome page of the console URL at https://169.254.10.10/HostWebUI.
  • Page 76 Getting Started with Your Fiber Guardian Retrieving the IP Address of the Rear Ethernet Port (Host and Companion) 6. Go to the Rear Adaptor column and write down the IP address of the rear port. 7. Select Companion Information, then go to the Rear Adaptor column and write down the IP address of the rear port.

  • Page 77: Preparing Your Unit For 3G/4G Access

    You can also specify a maximum number of minutes during which the unit can remain connected to the wireless network. EXFO uses a generic firmware working on most opened wireless networks, or in roaming mode. Available interfaces are LTE, HSPA+ and UMTS.
  • Page 78 Getting Started with Your Fiber Guardian Preparing Your Unit for 3G/4G Access Insert the SIM card in your unit.  Configure the 3G/4G parameters via the Web UI.  To connect the remote low-profile antenna to your unit: 1. Gently screw the antenna’s connector to the 3G/4G port. 2.
  • Page 79 Getting Started with Your Fiber Guardian Preparing Your Unit for 3G/4G Access 2. Firmly tighten the SMA connector saver/extender to the antenna’s 3G/4G port. 3. Carefully align the connector of the antenna with the 3G/4G port on your unit and push the antenna gently towards the unit until it stops. 4.
  • Page 80 Getting Started with Your Fiber Guardian Preparing Your Unit for 3G/4G Access ARNING To avoid serious injuries as well as irreparable damage to your unit, always remove both power cords before opening or servicing the unit. AUTION To avoid damaging your unit or its components, you should wear an antistatic band during this maintenance operation.
  • Page 81 Getting Started with Your Fiber Guardian Preparing Your Unit for 3G/4G Access 1. Turn off the unit and disconnect it completely from the power sources. 2. Put on an antistatic strap and connect it to the connector provided for that purpose on the front panel of the unit. 3.
  • Page 82 Getting Started with Your Fiber Guardian Preparing Your Unit for 3G/4G Access AUTION To avoid dropping the fan compartment and damaging the unit, the fan, or the fan cord, hold the fan compartment firmly. Do not allow the fan compartment to hang over the edge of a rack or a table.
  • Page 83 Getting Started with Your Fiber Guardian Preparing Your Unit for 3G/4G Access 5. Hold the SIM card so that the gold area is facing down and that the beveled corner is on the right. 6. Slide the SIM card into the unit’s SIM card slot, and push it all the way to the back of the card slot.
  • Page 84 Getting Started with Your Fiber Guardian Preparing Your Unit for 3G/4G Access 7. Put the fan compartment back in its bay (it should be flush with the unit’s front panel). 8. Turn the fan compartment screws clockwise until the compartment is secured into place.

  • Page 85: Operating The Rtu Through Sms

    Getting Started with Your Fiber Guardian Operating the RTU through SMS Operating the RTU through SMS The RTU can be operated by sending an SMS with appropriate commands in the SMS. The mobile number from which these commands are sent should be a valid mobile number of an existing RTU user.
  • Page 86 Getting Started with Your Fiber Guardian Operating the RTU through SMS SMS Command Format for Running an OnDemand Test P[OR-Port Name]R[ROTAU-Port Number]T[Test Setup-Index if test setups are sorted in alphabetical order for an Optical Route] For example: If 2 test setups exist, for example, Monitoring and Proactive maintenance on port - A,2 - then the commands are as follows: Command to start an OnDemand Test on a test setup Proactive...

  • Page 87: Preparing To Access Your Unit Via A Wan Or The Internet

    If you have purchased the 3G/4G option, the unit will also use a VPN to connect to the wireless network when the wired network is down. MPORTANT EXFO does not provide licenses for any VPN client or server applications. You can use any VPN application supporting data transfer over a 3G/4G wireless network.
  • Page 88 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet MPORTANT You cannot install the VPN client on the unit via a WAN or the Internet. You must either connect a portable computer (DHCP adapter) to the front port of the unit, or connect both the unit and a computer to a same LAN.
  • Page 89 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 5. When the installation is complete, from the LogMeIn Hamachi window, click the Power on button to establish a connection with the Hamachi server. 6.
  • Page 90 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 7. Click Create to confirm the name and send a request for an address on the Hamachi server. 8. Since no VPN has been created yet, create one as follows: 8a.
  • Page 91 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 8c. Click Create to complete the process. 8d. Once the VPN is created, click the Power off button and close the window. Hamachi Address Computer name ID of the VPN (acts as the address to the server)
  • Page 92 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet To install the LogMeIn Hamachi VPN client on your unit: 1. Transfer the installation file to your unit from your computer. Note: Once the transfer is complete, you can go to step 2. 1a.
  • Page 93 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 1d. Under Hard disk/USB Key Media 1, select your USB key from the list. The drive letter associated with your USB key in this application should be exactly the same as you could see under Windows if you would open a file explorer on your computer.
  • Page 94 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 1g. In the Remote Console, from Computer, double-click the USB key to view its content. 1h. Copy the LogMeIn Hamachi installation file and paste it to the desktop (or the folder of your choice) of your unit.
  • Page 95 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 4. When the installation is complete, from the LogMeIn Hamachi window, click the Power on button to establish a connection with the Hamachi server. 5.
  • Page 96 Getting Started with Your Fiber Guardian Preparing to Access Your Unit via a WAN or the Internet 7. Once the connection is established, from the LogMeIn Hamachi window, connect to the VPN that you have created earlier. 7a. Click the Join an existing network button. 7b.

  • Page 97: Connecting To The Vpn

    Getting Started with Your Fiber Guardian Connecting to the VPN Connecting to the VPN When your computer and unit are both connected to a WAN or the Internet, you need to join the VPN from your computer and to retrieve the LogMeIn address of your unit before being able to connect to the Host Web UI or the Line Configuration Web UI.
  • Page 98 Getting Started with Your Fiber Guardian Connecting to the VPN 3. Click the Join an existing network button. 4. Enter the ID of your VPN and the corresponding password. 5. Confirm with Join. FG-750...
  • Page 99 Getting Started with Your Fiber Guardian Connecting to the VPN 6. Write down the Hamachi address (which begins with 5.x) that has been assigned to the unit. You are now ready to connect to the desired application. Fiber Guardian...

  • Page 100: Cleaning And Connecting Optical Fibers

    To ensure maximum power and to avoid erroneous readings: Always inspect fiber ends and make sure that they are clean as  explained below before inserting them into the port. EXFO is not responsible for damage or errors caused by bad fiber cleaning or handling.
  • Page 101 EXFO uses good quality connectors in compliance with EIA-455-21A standards. To keep connectors clean and in good condition, EXFO strongly recommends inspecting them with a fiber inspection probe before connecting them. Failure to do so will result in permanent damage to the connectors and degradation in measurements.

  • Page 102: Working With The Rest Commands (Certain Models Only)

    Getting Started with Your Fiber Guardian Working with the REST Commands (Certain Models Only) Working with the REST Commands (Certain Models Only) You can build your own test applications with the provided REST commands. You can refer to the Using iOLM Measurement Services and Using FG-700 Series REST Services documentation for detailed information.

  • Page 103: Installing The Notification Agent On Your Computer

    Getting Started with Your Fiber Guardian Installing the Notification Agent on Your Computer Installing the Notification Agent on Your Computer The Notification Agent is an application that you can install on any computer that can “view” the RTUs, which usually means that the computer and RTUs are connected to the same network.
  • Page 104 Getting Started with Your Fiber Guardian Installing the Notification Agent on Your Computer 3b. Under EXFO Software, click the hyperlink to retrieve the necessary file. 3c. Save the file to a location of your choice on your computer. 3d. Double-click the .msi file to start the installation and follow the instructions on the screen.

  • Page 105: Understanding The Applications, User Accounts And Passwords

    Getting Started with Your Fiber Guardian Understanding the Applications, User Accounts and Passwords Understanding the Applications, User Accounts and Passwords There are several ways to interact with your Fiber Guardian unit. The table below summarizes the information about the different applications as well as the corresponding user names and passwords.
  • Page 106 Getting Started with Your Fiber Guardian Understanding the Applications, User Accounts and Passwords User Name and Application Connection Default Password Fiber Guardian (OTDR Computer connected directly to the User name: Admin   mode) unit (front port): Password: Admin  From your computer, in a Web browser, type: https://Front_Port_IP_ Address...
  • Page 107 Getting Started with Your Fiber Guardian Understanding the Applications, User Accounts and Passwords User Name and Application Connection Default Password Optical lines test Web In the Host Web UI, from the main User name: Admin  UI: To link your lines menu, select Actions >...
  • Page 108 Getting Started with Your Fiber Guardian Understanding the Applications, User Accounts and Passwords User Name and Application Connection Default Password Your own application The user name and password must be User name:  using the REST sent with each command as a “basic WebServicesUser commands authentication”...

  • Page 109: Managing Users

    Introduction The Fiber console module is an open-source enterprise-class Identity and Access Management (IAM) solution which EXFO has customized and integrated to its Fiber Guardian/NQMSfiber products. It offers simple, secured, and extensive authentication and auditing functions. As a user in...
  • Page 110 Managing Users Logging in to the Administration Console 3. Enter your Username or email and Password. The user Admin Console page opens. Note: If you are curious about a certain feature, button, or field within the Admin Console, hover your mouse over the question mark ? icon. This will pop up tooltip text to describe the area of the console you are interested in.

  • Page 111: Realm Settings

    Managing Users Realm Settings Realm Settings A realm manages a set of users, credentials, roles, and groups. A user belongs to and logs into a default realm named fiber, display name Fiber Guardian Management System. Realms are isolated from one another and can only manage and authenticate the users that they control.

  • Page 112: Managing Users

    Managing Users Managing Users Managing Users If you need to manage a specific user, click Users in the left menu bar. This menu option brings you to the user list page. To search for users: 1. In the search box, type in a full name, last name, or email address you want to search for in the user database.
  • Page 113 Managing Users Managing Users To create new users: 1. From the user list page, on the right side of the empty user list, click the Add User button to start creating your new user. 2. Enter the mandatory fields highlighted with an asterisk. Fiber Guardian...
  • Page 114 Managing Users Managing Users 3. Click Save. This will bring you to the management page for your new user. FG-750...
  • Page 115 Managing Users Managing Users The user management page allows you to manage and view user information, by selecting the desired tab. The Details tab displays all the data relevant to the user, including the  following: User Type is either Regular User or Customer. ...
  • Page 116 Managing Users Managing Users Units can be either Metric or Imperial.  Mobile Number is the number of the user’s mobile device.  Trap receiver address is for the RTU (remote test unit) only. The  default is the manager IP address/DNS name of the SNMP manager.
  • Page 117 Managing Users Managing Users User Interface Access allows you to select ON or OFF for the  following: AW (administrative workstation) which is required to view the EMS web interface. RTU (remote test unit) for access from the EMS. MOBILE for mobile app access. User Rights for RTU is View or Edit, allowing you to grant viewing ...
  • Page 118 Managing Users Managing Users To change a password: 1. Enter a new password. A Reset Password button will pop up that you click, after you’ve typed everything in. If the Temporary switch is ON, this new password can only be used once and will need to be changed after login.
  • Page 119 Managing Users Managing Users Verify Email: When set, a user must verify that they have a valid  email account. An email will be sent to the user with a link they have to click. Once this workflow is successfully completed, they will be allowed to log in.
  • Page 120 Managing Users Managing Users Groups manage groups of users. Attributes can be defined for a group.  You can map roles to a group as well. Users that become members of a group inherit the attributes and role mappings that group defines. Select a group from the Available Groups tree and click the Join button to add the user to a group.
  • Page 121 Managing Users Managing Users Sessions are created when a user logs in. A session manages the login  session and contains information like when the user logged in and what applications have participated within single-sign on during that session. Both admins and users can view session information. Fiber Guardian...

  • Page 122: Managing Groups

    Managing Users Managing Groups Managing Groups Groups allow you to manage a common set of attributes and role mappings for a set of users. Users can be members of zero or more groups. Users inherit the attributes and role mappings assigned to each group. To manage groups go to the Groups left menu item.

  • Page 123: User Federation

    Managing Users User Federation User Federation Users can federate existing external user databases with support for LDAP and Active Directory by using the User Storage SPI. Once you log in, the internal user store searches to find you. If you can not be found, an iteration over every User Storage provider configured for the realm will be performed until a match is found.
  • Page 124 Managing Users User Federation LDAP and Active Directory The user management console comes with a built-in LDAP/AD provider. It is possible to federate multiple different LDAP servers in the same user realm where you can map LDAP user attributes into the common user model.
  • Page 125 Managing Users User Federation Configuring LDAP Settings Console Display Name is used when this provider is referenced in the  admin console. Priority denotes the priority of this provider when looking up users or  for adding registrations. Edit Mode allows users, through the User Account Service, and ...
  • Page 126 Managing Users User Federation Sync Settings allows you to sync all LDAP users into the user database,  by configuring and enabling the following settings: Batch Size is the number of LDAP users to be imported from LDAP  in a single transaction. Periodic Full Sync will synchronize all LDAP users when ON is ...

  • Page 127: Using The Host Web User Interface

    Using the Host Web User Interface You need to configure different settings from the Host Web UI before you can start working with your unit. Accessing and Exiting the Host Web UI The Host Web UI allows you to perform various operations on the host and companion of your unit.
  • Page 128 Using the Host Web User Interface Accessing and Exiting the Host Web UI Note: If you do not know the IP address of the rear Ethernet port, see Retrieving the IP Address of the Rear Ethernet Port (Host and Companion) on page 55.

  • Page 129: Viewing Host And Companion Information

    Using the Host Web User Interface Viewing Host and Companion Information To exit the Host Web UI: Click Log out found under admin in the navigation bar. Viewing Host and Companion Information You can view the following information about your Fiber Guardian host and companion, from the Web UI: Host Information: ...

  • Page 130: Configuring Network Settings

    Using the Host Web User Interface Configuring Network Settings Configuring Network Settings You can configure various network settings for the host and the companion. These settings include the host name, and the IP addresses of the rear adapter (IPv4 and IPv6). By default, the IP addresses of both the host and companion are assigned dynamically (automatically) by a DHCP server on your LAN.
  • Page 131 Using the Host Web User Interface Configuring Network Settings 3. Depending on the type of parameters that you wish to modify, under Host Settings or Companion Settings, select Network. 4. To modify the displayed information, click Edit. 5. Depending on your needs, go to the Rear adapter IPv4 configuration or Rear adapter IPv6 configuration section.
  • Page 132 Using the Host Web User Interface Configuring Network Settings 6. Configure the parameters as needed. Corresponds to the computer name; must be unique on the network. To let the system assign the IP address dynamically To configure a static IP address To define static DNS To let the system define the addresses...

  • Page 133: Configuring The 3G/4G Settings

    Using the Host Web User Interface Configuring the 3G/4G Settings Configuring the 3G/4G Settings Once you have prepared your unit for wireless access, you are ready to configure the 3G/4G network settings via the Web UI. For more information on the preparation of your unit, see Preparing Your Unit for 3G/4G Access on page 59.
  • Page 134 Using the Host Web User Interface Configuring the 3G/4G Settings To configure the 3G/4G settings: 1. Start the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109. 2. From the Configuration menu, select Host. 3.

  • Page 135: Connecting As An Nqmsfiber Ems Client (Otdr Mode Only)

    Using the Host Web User Interface Connecting as an NQMSfiber EMS Client (OTDR Mode Only) Connecting as an NQMSfiber EMS Client (OTDR Mode Only) The EMS Server configuration page is available from the Configuration > Host tab. To configure the EMS Server: 1.
  • Page 136 Using the Host Web User Interface Connecting as an NQMSfiber EMS Client (OTDR Mode Only) 4. Click Start Synchronization to call the EMS SOAP 'getRtuStatus'. If the EMS response is online and the RTU’s request for synchronization was sent, a confirmation popup appears. Once a synchronization is done, a message displaying the date and time of the last successful synchronization is added.

  • Page 137: Configuring The E-Mail Server Settings

    Using the Host Web User Interface Configuring the E-Mail Server Settings Configuring the E-Mail Server Settings The E-Mail configuration page is available from the Configuration > Host tab. Click E-Mail Server under Northbound Settings to open the following E-Mail Server page. To configure the E-Mail Server settings: 1.

  • Page 138: Configuring Snmp

    Using the Host Web User Interface Configuring SNMP 1e. Authentification Required allows you to enable the following fields by checking the box: User Name is the name of the user permitted to connect to the SMTP server. Password of the accredited user. Retype password to confirm the correct password.
  • Page 139 Using the Host Web User Interface Configuring SNMP To configure SNMP: 1. Click SNMP under Northbound Settings to open the SNMP page. OR (for standalone units) From the main menu, select Configuration > System Settings. Then, from the tree view, select Other Settings, then SNMP. 2.
  • Page 140 Using the Host Web User Interface Configuring SNMP 4e. Encryption Password used for the data. 4f. Encryption Algorithm also used for the data: DES (default), AES, or 3DES. 5. For versions V1 and V2c, enter the following parameters: 5a. The SNMP Manager IP/Hostname can either be IPv4, IPv6, or the hostname of the SNMP listener.

  • Page 141: Configuring The Time Server Settings

    Using the Host Web User Interface Configuring the Time Server Settings Configuring the Time Server Settings You can configure time server settings of the host from the Host Web UI. To configure the time server settings: 1. Start the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109.

  • Page 143: Setting Up Your Rtu

    Setting Up Your RTU Detecting the Fibers Connected to the Optical Ports You must perform the detection of the optical ports in the following cases: when you install a new RTU.  when you connect optical fiber to previously unused ports to activate ...
  • Page 144 Setting Up Your RTU Detecting the Fibers Connected to the Optical Ports 3. From the displayed dialog box, select a wavelength. Note: The wavelength used to detect a series of ports will be used as the default monitoring test wavelength. You may therefore start monitoring on certain ports at a certain wavelength and on other ports with another wavelength.
  • Page 145 Setting Up Your RTU Detecting the Fibers Connected to the Optical Ports Note: Once the manual detection of fiber ports is done there is a chance that ports remain undetected though the fiber is connected, these ports can be detected forcefully by selecting force detection of fiber. To use Force Detection of fiber: 1.
  • Page 146 Setting Up Your RTU Detecting the Fibers Connected to the Optical Ports 7. The forcibly detected ports will be outlined in red. 8. You can configure the ROTAU with the force detected fibers. 9. As the force detection of fiber has been done because of the poor quality of the fiber, the end of fiber threshold may need to change manually to get test results.

  • Page 147: Changing A Cassette

    Setting Up Your RTU Changing a Cassette Changing a Cassette When a cassette change is detected in your RTU, you are automatically redirected to the Optical Connections assignment page. Here, a list of affected optical routes not linked to ports is displayed and must be reassigned to a Not provisioned port on the RTU, or deleted.
  • Page 148 Setting Up Your RTU Changing a Cassette 2. When you click , a port selection window is displayed. Select a column and port number to assign the route. 3. Delete a route by clicking . All routes can be deleted at once by clicking the delete all button This is useful for the following: If you just want access again to the website to start over.

  • Page 149: Configuring A Remote Switch (Rotau)

    Setting Up Your RTU Configuring a Remote Switch (ROTAU) Configuring a Remote Switch (ROTAU) For more information on port configuration, see Detecting the Fibers Connected to the Optical Ports on page 125. You can also remove a ROTAU if it is no longer used. To configure a ROTAU: 1.
  • Page 150 Setting Up Your RTU Configuring a Remote Switch (ROTAU) To add a ROTAU 1. Under Controlled ROTAUs, click the listed ROTAU to open the information page. 2. Click Create Optical Routes button to open a popup window. 3. Enter the ports for which you would like to create the routes. FG-750...
  • Page 151 Setting Up Your RTU Configuring a Remote Switch (ROTAU) To edit a ROTAU: 1. Under Controlled ROTAUs, click the listed ROTAU to open the information page. 2. Click the Edit button corresponding to the port to which the ROTAU is connected.
  • Page 152 Setting Up Your RTU Configuring a Remote Switch (ROTAU) 3. Set the parameters for the ROTAU. The RTU will delete the optical route that was defined for the local port as well as its related test setups and test programs. It will also create optical routes and test setups (according to the system setting parameters) for each of the ROTAU’s ports.
  • Page 153 Setting Up Your RTU Configuring a Remote Switch (ROTAU) To remove a ROTAU: 1. From the main menu, select Configuration > Remote Test Unit. 2. Under Controlled ROTAUs, click the Delete button corresponding to the port to which the ROTAU is connected. 3.

  • Page 154: Rotau Status

    Setting Up Your RTU ROTAU Status ROTAU Status The ROTAU status validation relies on two configuration items which are defined in system settings: ROTAU Polling time which periodically checks if each configured  ROTAU is reachable. It is defined in seconds and its default value is 300 seconds.
  • Page 155 Setting Up Your RTU ROTAU Status The status is displayed under Controlled ROTAUs for the selected ROTAU. In the Controlled ROTAUs list, the status is also displayed. Fiber Guardian...
  • Page 156 Setting Up Your RTU ROTAU Status Consolidated ROTAU Status The Consolidated ROTAU status represents a global status of all configured ROTAUs on the system. A ROTAU status is reported when at least 1 ROTAU status is changed. The consolidated status has one of the following states: Normal - all ROTAU are operational ...

  • Page 157: Configuring Alerts

    Setting Up Your RTU Configuring Alerts Configuring Alerts The alerts are generated when certain events occur. This application allows you to configure the alert for the fault. Here you can configure Short e-mail alert and Detailed e-mail alert. To configure alert: 1.

  • Page 158: Managing Alert Types

    Setting Up Your RTU Managing Alert Types Managing Alert Types The application can alert users when certain events, or combinations of events, occur. To generate the alerts, the application uses predefined templates called alert types. The following alert types are created automatically at time of installation: Fiber fault ...
  • Page 159 Setting Up Your RTU Managing Alert Types Each of the alert types includes the following items: Channel type: format of the message that will be sent to the specified  users when the application generates an alert. The channel type includes: the short e-mail to send a brief message, in plain text.
  • Page 160 Setting Up Your RTU Managing Alert Types To view an alert type: 1. From the main menu, select Configuration > Alerting Types. 2. From the tree view, select the desired alert type. Information on the selected alert type FG-750...
  • Page 161 Setting Up Your RTU Managing Alert Types To add alert types 1. From the main menu, select Configuration > Alerting Types. 2. From the tree view, click the icon that appears next to Alerting Types. To be notified of any problem with the RTU. To specify the format and communication channel of the Alert type name (mandatory)
  • Page 162 Setting Up Your RTU Managing Alert Types 3. Enter the parameters according to your needs. 4. Click Save to create the alert type or Cancel to discard them. To modify alert types: 1. From the main menu, select Configuration > Alerting Types. 2.
  • Page 163 Setting Up Your RTU Managing Alert Types To delete alert types: 1. From the main menu, select Configuration > Alerting Types. 2. From the tree view, select the alert type you want to delete. 3. Click Delete. 4. When the application prompts you, click OK to confirm deletion. Fiber Guardian...

  • Page 164: Managing System Setting Values

    Setting Up Your RTU Managing System Setting Values Managing System Setting Values There are two types of default values: factory values (used when you need to revert to factory values) and current default values (used currently to operate the RTU). The default values are grouped into categories: Optical route: to define the IOR (group index), RBS coefficient and ...
  • Page 165 Setting Up Your RTU Managing System Setting Values To revert to factory default values for Default Settings: 1. From the main menu, select Configuration > System Settings. 2. From the tree view, select Default Settings. 3. Click Apply Factory Settings. 4.
  • Page 166 Setting Up Your RTU Managing System Setting Values To revert to factory default values for Alert Configuration: 1. From the main menu, select Configuration > System Settings. 2. From the tree view, select Alert Configuration. 3. Click Apply Factory Alert Configuration. 4.
  • Page 167 Setting Up Your RTU Managing System Setting Values Defining Default Helix Factor, IOR, and RBS Values You can define the IOR (group index), RBS coefficient and helix factor that the RTU will use when it creates the optical routes. The index of refraction (IOR) value (also known as group index) is ...
  • Page 168 Setting Up Your RTU Managing System Setting Values To modify the current helix factor, IOR, or RBS values: 1. From the main menu, select Configuration > System Settings. 2. From the tree view, For helix factor, select General.  The parameters for helix factor are displayed. For IOR and RBS, select IOR/RBS.
  • Page 169 Setting Up Your RTU Managing System Setting Values 3. Click the Edit button appearing next to the parameter you want to modify. 4. Click Apply to update changes or Cancel to discard them. 5. Repeat the previous steps with all the parameters you want to modify. Defining Default Values for Test Setups You can define, for monitoring and proactive maintenance (two distinct sets of parameters), test settings such as resolution, acquisition type...
  • Page 170 Setting Up Your RTU Managing System Setting Values Splice loss threshold: Setting for detecting small non-reflective events  during trace analysis and when establishing the test setup reference. Reflectance threshold: Setting for detecting small reflective events  during trace analysis and when establishing the test setup reference. End-of-fiber threshold: Setting for detecting important event loss that ...
  • Page 171 Setting Up Your RTU Managing System Setting Values Defining Default Values for System Parameters You can define “global” parameters such as the number of test setups that will be created automatically, the way fiber breaks will be managed, the maximum database size, etc. You can specify which data will be uploaded to the EMS server (not ...
  • Page 172 Setting Up Your RTU Managing System Setting Values To modify the default values for system parameters: 1. From the main menu, select Configuration > System Settings. 2. From the tree view, select System. 3. Click the Edit button appearing next to the parameter you want to modify.

  • Page 173: Editing Test On Demand Default Parameters

    Setting Up Your RTU Editing Test On Demand Default Parameters Editing Test On Demand Default Parameters The default input parameters for test on demand are listed on the Test On Demand screen. To edit test on demand parameters: 1. From the main menu, select Configuration > System Settings. 2.

  • Page 175: Operating Your Rtu In Otdr Measuring Mode

    Operating Your RTU in OTDR Measuring Mode Managing Optical Routes By default, once the detection of the fibers (that are connected to the ports) is complete, the application creates the following items automatically: An optical route for each of the ports the RTU has detected, that is one ...
  • Page 176 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes Even if the optical routes are created automatically by the RTU, you can view, modify, duplicate, and delete these routes. From the optical routes window, you can: view, edit, copy, and delete routes (deleted routes can be re-created ...
  • Page 177 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes Viewing Optical Routes To view optical routes: From the main menu, select Configuration > Remote Test Unit > Optical Routes. The application lists all the optical routes that have been detected. Status of the route: Not configured: no jobs are scheduled Active: at least one job is scheduled...
  • Page 178 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes Modifying Optical Routes The RTU creates the optical routes automatically with settings based on the defined default values. For more information on the parameters, see Managing System Setting Values on page 146. You can specify whether the link is made of dark or live fiber.
  • Page 179 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes To modify optical routes: 1. From the main menu, select Configuration >Remote Test Unit > Optical Routes. 2. From Optical Routes tree view, select the optical route you want to modify.
  • Page 180 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes Deleting Optical Routes You can “recover” deleted routes by performing a port detection (see Detecting the Fibers Connected to the Optical Ports on page 125). To delete optical routes: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes.
  • Page 181 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes Copying Optical Routes In the optical route view, you can duplicate the current optical route. The route copied will have exactly the same properties and test on the same port, but will not retain Test Setups and trace data. Also, the name generated will be the same name as the copied route but appended with - Copy.
  • Page 182 Operating Your RTU in OTDR Measuring Mode Managing Optical Routes Suspending or Resuming Scheduled Jobs on Optical Routes To suspend or resume scheduled jobs: 1. From the main menu, select Configuration > Remote Test Unit. A list of Optical Routes is displayed. 2.

  • Page 183: Managing Test Setups

    Operating Your RTU in OTDR Measuring Mode Managing Test Setups Managing Test Setups Test setups describe the method of analysis by defining wavelength, pulse settings, thresholds, reference data, etc. They contain one or more test programs. Once the port detection is complete, the application creates three default test setups (that is, one per test type) for each of the detected optical routes: Monitoring: This type of test is ideal for a 24/7 surveillance of cable...
  • Page 184 Operating Your RTU in OTDR Measuring Mode Managing Test Setups You can view, add, modify, and delete test setups. There are three types of tests. If you select Proactive maintenance, the  results of the tests will always be saved. If you select Monitoring, the results will be saved only if they contain ...
  • Page 185 Operating Your RTU in OTDR Measuring Mode Managing Test Setups MPORTANT EXFO does not recommend to test in high resolution if the acquisition time is less than 15 seconds. It may be impossible to obtain acceptable performance with this combination of settings.
  • Page 186 Operating Your RTU in OTDR Measuring Mode Managing Test Setups You can either select one of the predefined threshold sets (default or your own) or set the parameters manually. For information on how to create your own threshold sets, see Managing Threshold Sets on page 179.
  • Page 187 Operating Your RTU in OTDR Measuring Mode Managing Test Setups renew feature. If you modify the acquisition or analysis parameters, the application will prompt you to perform a new reference. For more information, see Creating the Reference Traces on page 174. During the tests, each result will be compared to those of the reference trace.
  • Page 188 Operating Your RTU in OTDR Measuring Mode Managing Test Setups To view test setups: 1. From the main menu, select Configuration > Remote Test Unit. 2. From the tree view, select the Optical Route for which you want to view the test setups. Status of test setup: Ready for reference: setup is complete, but reference has not been performed yet (see Creating the Reference Traces on page 174)
  • Page 189 Operating Your RTU in OTDR Measuring Mode Managing Test Setups To add test setups: 1. From the main menu, select Configuration > Remote Test Unit. 2. From the tree view, select an Optical Route and click the icon that appears next to Test Setups. Test wavelength (fiber code is Test setup name (mandatory) indicated in parentheses)
  • Page 190 Operating Your RTU in OTDR Measuring Mode Managing Test Setups To modify test setups: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes. 2. From the Optical Routes tree view, select the optical route you want to modify.
  • Page 191 Operating Your RTU in OTDR Measuring Mode Managing Test Setups To delete test setups: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes. 2. From the Optical Routes tree view, select the optical route containing the test setup you want to delete.
  • Page 192 Operating Your RTU in OTDR Measuring Mode Managing Test Setups Creating the Reference Traces Before starting the learning process, the application must create the reference traces. They are created automatically just after a fiber detection, after a renew, and when a test setup is added or updated. If you modify the acquisition or analysis parameters, the application will prompt you to perform a new reference.

  • Page 193: Managing Test Programs

    Operating Your RTU in OTDR Measuring Mode Managing Test Programs Managing Test Programs Test programs are part of test setups. They describe the start and end dates and periodicity of jobs, and this, either for continuous or scheduled monitoring, or periodic data acquisition (in proactive maintenance). Once the port detection is complete, the application creates default test setups and test programs.
  • Page 194 Operating Your RTU in OTDR Measuring Mode Managing Test Programs To add test programs: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes. 2. From the tree view, select the route containing the test setup for which you want to add test programs.
  • Page 195 Operating Your RTU in OTDR Measuring Mode Managing Test Programs To modify test programs: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes. 2. From the tree view, select the route containing the test setup for which you want to modify test programs.
  • Page 196 Operating Your RTU in OTDR Measuring Mode Managing Test Programs To delete test programs: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes. 2. From the tree view, select the route containing the test setup for which you want to delete test programs.

  • Page 197: Managing Threshold Sets

    Operating Your RTU in OTDR Measuring Mode Managing Threshold Sets Managing Threshold Sets The RTU application comes with default threshold sets that you can use to define test setups. You can also create your own threshold sets, modify and delete them. Note: You cannot modify or delete the default threshold sets.
  • Page 198 Operating Your RTU in OTDR Measuring Mode Managing Threshold Sets To add threshold sets: 1. From the main menu, select Configuration > Threshold Sets. 2. From the tree view, click the icon that appears next to Threshold Settings. Threshold set name (mandatory) 3.
  • Page 199 Operating Your RTU in OTDR Measuring Mode Managing Threshold Sets To modify threshold sets: 1. From the main menu, select Configuration > Threshold Sets. 2. From the tree view, select the threshold set you want to modify. 3. Click Edit. 4.
  • Page 200 Operating Your RTU in OTDR Measuring Mode Managing Threshold Sets To delete threshold sets: 1. From the main menu, select Configuration > Threshold Sets. 2. From the tree view, select the threshold set you want to delete. 3. Click Delete. 4.

  • Page 201: Performing An Ad Hoc Test

    MPORTANT EXFO does not recommend to test in high resolution if the acquisition time is less than 15 seconds. It may be impossible to obtain acceptable performance with this combination of settings.
  • Page 202 Operating Your RTU in OTDR Measuring Mode Performing an Ad Hoc Test To perform an ad hoc test: 1. From the main menu, select Manual Tests > Ad Hoc. FG-750...
  • Page 203 Operating Your RTU in OTDR Measuring Mode Performing an Ad Hoc Test 2. Select an optical route in the Select from existing routes list. This option is available only if fiber detection has already been performed. Click Define a route manually and select a port from corresponding list.
  • Page 204 Operating Your RTU in OTDR Measuring Mode Performing an Ad Hoc Test 3. Select the acquisition type. Depending on what you have selected, fill out the required values. Automatic settings Manual settings FG-750...
  • Page 205 Operating Your RTU in OTDR Measuring Mode Performing an Ad Hoc Test 4. Select the optical route settings required for your test. Fiber Guardian...
  • Page 206 Operating Your RTU in OTDR Measuring Mode Performing an Ad Hoc Test 5. Enter the threshold values for your analysis. FG-750...
  • Page 207 Operating Your RTU in OTDR Measuring Mode Performing an Ad Hoc Test 6. Click Start Test. The application displays the results as soon as the test is complete. To revert the test options to their default values: 1. On the Manual Tests menu, select Ad Hoc. 2.

  • Page 208: Performing A Test

    Operating Your RTU in OTDR Measuring Mode Performing a Test Performing a Test You can perform a test for optical routes that the RTU has created. This type of test is performed on a specific test setup. It is similar to a test program, except that it is not “scheduled”...
  • Page 209 Operating Your RTU in OTDR Measuring Mode Performing a Test To perform a test: 1. From the main menu, select Configuration > Remote Test Unit > Optical Routes. 2. From the tree view, select the route containing the test setup you want to use for your test.

  • Page 210: Managing Degraded Fibers

    Operating Your RTU in OTDR Measuring Mode Managing Degraded Fibers Managing Degraded Fibers The degraded fiber handling strategy feature allows you to capture unstable fiber conditions which were not captured on existing learning processes, such as a fast reflectance change, or a mechanical stress that can make loss to change on a minute or so time frame.
  • Page 211 Operating Your RTU in OTDR Measuring Mode Managing Degraded Fibers Enabling or disabling degraded fiber handling strategy from the EMS updates the factory settings on the RTU and not the individual current default for each RTU. If the degraded fiber handling strategy is enabled on the RTU and a fault is in any of the following states on EMS: New, Still There, or Changed, then the optical routes are skipped and the alarm remains open on the EMS side.
  • Page 212 Operating Your RTU in OTDR Measuring Mode Managing Degraded Fibers The fiber is classified as degraded under the following criteria: Criterion 1: Three jobs are observed. The link is disabled if any of the following conditions are satisfied: There are two new jobs and one cleared job. ...
  • Page 213 Operating Your RTU in OTDR Measuring Mode Managing Degraded Fibers Criterion 2: If Criterion 1 is not satisfied, then ten jobs are observed. The link is disabled if any of the following conditions are satisfied: There are three or more new jobs over ten jobs. ...
  • Page 214 Operating Your RTU in OTDR Measuring Mode Managing Degraded Fibers If any of the above criterion is satisfied, the status of the optical route is changed to Skipped due to degraded fiber on the Configuration > Optical Routes page and no tests are performed. FG-750...

  • Page 215: Viewing Current And Scheduled Jobs

    Operating Your RTU in OTDR Measuring Mode Viewing Current and Scheduled Jobs Viewing Current and Scheduled Jobs The test queue allows you to view the test that is underway, the scheduled jobs, the references, and the tests on demand that are waiting to be performed.

  • Page 216: Configuring The Notification Agent

    Operating Your RTU in OTDR Measuring Mode Configuring the Notification Agent Configuring the Notification Agent The Notification Agent is an application that you can install on any computer that can “view” the RTUs, which usually means that the computer and RTUs are connected to the same network. It monitors one or several RTUs and warns you whenever faults are detected.
  • Page 217 Operating Your RTU in OTDR Measuring Mode Configuring the Notification Agent To add an RTU to the list of monitored units: 1. If necessary, from the computer’s desktop, double-click the icon to open the Notification Agent. 2. In the RTU IP address box, enter the IP address of the RTU to be monitored.
  • Page 218 Operating Your RTU in OTDR Measuring Mode Configuring the Notification Agent To remove an RTU from the list of monitored units: 1. Right-click the row corresponding to the RTU to be removed. MPORTANT Once you click Delete, the RTU is removed from the list without any further confirmation or warning.
  • Page 219 Operating Your RTU in OTDR Measuring Mode Configuring the Notification Agent To switch to the RTU application for more information about the detected faults: 1. Double-click the row corresponding to the RTU for which faults have been detected. Icon in the title bar and in the Windows status bar turns to red to indicate that faults have been detected Note: You can also double-click any notification message while it is displayed to open the RTU logon window.
  • Page 220 Operating Your RTU in OTDR Measuring Mode Configuring the Notification Agent To adjust the monitoring and notification parameters: 1. From the File menu, select Settings. 2. Use the sliders to adjust the monitoring and notification parameters to your needs. 3. Click OK to confirm the changes or Cancel to discard them. FG-750...

  • Page 221: Managing Cable Templates

    Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Managing Cable Templates The cable templates feature is particularly useful if you want to test many fibers that are all part of a same cable, using the same parameters. Instead of having to define test setups and test programs on each of the optical routes with the desired parameters, you can simply define one template per wavelength.
  • Page 222 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Viewing Cable Templates You can view all the cable templates that have already been defined. To view cable templates From the main menu, select Configuration > Cable Templates. The application lists all the cable templates that have been defined. FG-750...
  • Page 223 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Adding Cable Templates For each template, you have to specify the following items: Tolerance between events, in meters (for fibers to be considered as  identical). Optical routes on which the tests will be performed. ...
  • Page 224 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates To add cable templates: 1. From the main menu, select Configuration > Cable Templates. 2. From the tree view, click the icon that appears next to Cable Templates. Cable template name (mandatory) To indicate that tests can now be performed using this template.
  • Page 225 5b. Enter the parameters according to your needs. MPORTANT EXFO does not recommend to test in high resolution if the acquisition time is less than 15 seconds. It may be impossible to obtain acceptable performance with this combination of settings.
  • Page 226 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates 6. Define the test program parameters as follows: 6a. Select the Test Program tab. 6b. Enter the parameters according to your needs. 7. Click Apply to create the cable template or Cancel to discard it. FG-750...
  • Page 227 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Modifying Cable Templates You can enable or disable a specific template, modify the target learning count value and the parameters related to the test program (time and frequency at which the test will be performed). For any other parameter (wavelength, optical route, etc.), you will have to build a new template.
  • Page 228 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Copying Cable Templates To speed up the creation of cable templates, you can duplicate existing templates and only have to modify a few parameters. If you modify the acquisition or analysis parameters, the application will prompt you to perform a reference.
  • Page 229 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Deleting Cable Templates You can delete cable templates at any time. To delete cable templates: 1. From the main menu, select Configuration > Cable Templates. 2. From the tree view, select the template you want to delete. 3.
  • Page 230 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates Exporting Cable Template Results You can either view the cable template results in Microsoft Excel or save them in a .csv format. This could be useful if you prefer to work with raw data and build your own reports.
  • Page 231 Operating Your RTU in OTDR Measuring Mode Managing Cable Templates 3. Click Export. 4. If you wish to limit the results to a specific period of time, from the displayed dialog box, specify the start and end dates using the buttons.

  • Page 233: Analyzing Results

    Analyzing Results The RTU application is a Web interface for accessing each RTU directly using a Web browser. The RTU application can provide access to each RTU locally via a LAN, or remotely via a dialup connection. Viewing the Current Fault List By default, the current fault list is displayed when you start the RTU application.
  • Page 234 Analyzing Results Viewing the Current Fault List Viewing, Exporting and Clearing Faults You can export the list of faults to a .csv (comma separated values) file and clear faults from the current fault list window. To view the current fault list: From the main menu, select Status >...
  • Page 235 Analyzing Results Viewing the Current Fault List Analyzing the OTDR Trace and Characterization Table If you are an experienced user, you will find the Trace Viewer particularly useful. With this utility, you can make a complementary analysis of the optical fiber link. By comparing the current OTDR measurement to the four other results provided (reference, minimum, maximum, and average), you may be able to give a more complete evaluation of the optical link’s state than what the application achieves by itself.
  • Page 236 You can save (export) the OTDR trace in native .trc format. You will be able to open the trace with applications that support this format of file, such as EXFO’s FastReporter. You can also either view the characterization table in Microsoft Excel or save it in a .csv format.
  • Page 237 Analyzing Results Viewing the Current Fault List To define the first (Start) and last To select which trace will be (End) points of the zoom area, in displayed on the graph. kilometers. Information on events Current trace results Reference trace results (expand the items for detailed information) To export the characterization table:...
  • Page 238 Analyzing Results Viewing the Current Fault List To export the OTDR trace: 1. From the list of trace types, select the desired trace. 2. Click the Export Trace button. The File Download dialog box is displayed. FG-750...
  • Page 239 Analyzing Results Viewing the Current Fault List 3. Click Find to search for an appropriate program online to open the .trc file. Click Open to open the .trc file. Click Save to save the .trc file. To zoom in on a specific area of the trace: 1.

  • Page 240: Searching And Displaying Otdr Results

    You can save (export) the OTDR trace in native .trc format. You will be able to open the trace with applications that support this format of file, such as EXFO’s FastReporter. You can also save both the results table and the data points of the OTDR trace (x and y coordinates) in a .csv format.
  • Page 241 Analyzing Results Searching and Displaying OTDR Results To search OTDR results: 1. From the main menu, select Reporting > Result Browser. 2. If you want to narrow down your search to a specific test setup, from the tree view, select the desired test setup. If you do not select any, the search will be performed on all of them.
  • Page 242 Analyzing Results Searching and Displaying OTDR Results 3. Select which type of results you want to include in your search by selecting the corresponding options. 4. If you wish to limit the search to specific dates and time, use the From and To boxes.
  • Page 243 Analyzing Results Searching and Displaying OTDR Results 7. If you wish to export the trace or the characterization table at this point, click the corresponding button. 8. Select whether you want to view directly the file, or save it. If you select the latter, indicate the location where you want to save the file.

  • Page 244: Search Results For Test On Demand

    Analyzing Results Search Results for Test On Demand Search Results for Test On Demand The search results for Test on demand are displayed: When you are using a physical RTU.  When test type is selected as Test on demand. ...
  • Page 245 Analyzing Results Search Results for Test On Demand 4. Click Search. 5. The search results display the following details: Date/Time, Optical Route/Test Setup, Type, Ports, Test Information, Learning, and Fault Status. 6. Click the Details icon. The Trace and Event list screen displays the Test Properties, Result Properties, and Fault Properties sections.
  • Page 246 Analyzing Results Search Results for Test On Demand Trace and Event list with Test Properties and Result Properties  sections. FG-750...
  • Page 247 Analyzing Results Search Results for Test On Demand Trace and Event list with Test Properties, Result Properties, and Fault  Properties sections. Fiber Guardian...

  • Page 249: Using The Line Configuration Web User Interface

    Using the Line Configuration Web User Interface The Line Configuration Web UI is a tool used to create test lines (network logic with name or ID) corresponding to a test port number based on the unit optical switching configuration and number of ports available. It also allows continuity checks between the OTDR and switch ports, ensuring both communication and optical connections are present and working.
  • Page 250 Using the Line Configuration Web User Interface Accessing the Line Configuration Web UI To connect directly using a Web Browser: 1. From your computer, open a Web browser. 2. In the address bar, type the appropriate information. Computer connected directly to the unit (front port), type ...
  • Page 251 Using the Line Configuration Web User Interface Accessing the Line Configuration Web UI 3. Once you have accessed the application, use your Host Web UI credentials to log in. For more information about login credentials for your applications, see Understanding the Applications, User Accounts and Passwords on page 87. To log out: Click the Logout button on the top right corner of the window.
  • Page 252 Using the Line Configuration Web User Interface Accessing the Line Configuration Web UI The main configuration window is where you can manage lines and hardware components for your system (OTDR, OTAUs and remote OTAUS). The application automatically detects if you have an OTDR and internal switches (OTAU), and retrieves the relevant information on-screen.

  • Page 253: Managing Remote Otaus

    Using the Line Configuration Web User Interface Managing Remote OTAUs Managing Remote OTAUs Remote OTAUs are external switches that you connect to your system to add ports. To add a Remote OTAU: 1. From the FG-750 Hardware section, under Remote OTAUs, click Fiber Guardian...
  • Page 254 Using the Line Configuration Web User Interface Managing Remote OTAUs 2. Enter the information for your new Remote OTAU. The OTAU ID is limited to 30 characters and is case-sensitive.  The Add button will become active when you have added a valid ...
  • Page 255 Using the Line Configuration Web User Interface Managing Remote OTAUs The input signal selections include the available switches in the  network. The input port is limited to 20 alphanumerical characters.  Note: If the switch is an FG-750, the port name is usually the slot the switch module is in, and the port, separated by a comma.
  • Page 256 Using the Line Configuration Web User Interface Managing Remote OTAUs To edit an existing Remote OTAU entry: 1. From the FG-750 Hardware section, click the button next to the Remote OTAU that you want to modify. 2. Change the information as needed. Only the OTAU ID, IP address and Communication port information can be changed at this point.
  • Page 257 Using the Line Configuration Web User Interface Managing Remote OTAUs To delete a Remote OTAU from the list: 1. From the FG-750 Hardware section, select the Remote OTAU or OTAUs that you want to delete. MPORTANT Deleting the selected remote OTAU(s) will also delete all associated lines and cascaded remote OTAU(s).

  • Page 258: Managing Ports And Lines

    Using the Line Configuration Web User Interface Managing Ports and Lines Managing Ports and Lines You can simply add, edit or delete lines from the Line Management window. By default, the list is empty (no line “pre-configured”). To add a line: 1.
  • Page 259 Using the Line Configuration Web User Interface Managing Ports and Lines 2. Enter the identification information for the new line, and associated port. The Line ID will be checked for uniqueness and is case sensitive.  The maximum length is 50 characters. An automatically generated name is proposed, with an incrementation to avoid overwrites.
  • Page 260 Using the Line Configuration Web User Interface Managing Ports and Lines To edit a line: 1. From the tree view, select Line Management, then click the button next to the line that you want to modify. 2. Change the information as needed. Note: The switch ID item is not available in edit mode.
  • Page 261 Using the Line Configuration Web User Interface Managing Ports and Lines To delete a line: 1. From the tree view, select Line Management, then select the line or lines that you want to delete. 2. Click the button. 3. Confirm your choice. Fiber Guardian...

  • Page 262: Performing An Injection Loss Test

    Using the Line Configuration Web User Interface Performing an Injection Loss Test Performing an Injection Loss Test The injection loss test is used to confirm that your switches are properly connected. The test can be performed on one or several ports at a same time.
  • Page 263 Using the Line Configuration Web User Interface Performing an Injection Loss Test 3. Once the test is complete, you can view individual, detailed results by clicking Show Result in the line that you want to view. If there was a problem with the line, the Diagnostic section provides details to help with the troubleshooting.

  • Page 264: Managing Configurations

    Using the Line Configuration Web User Interface Managing Configurations Managing Configurations Configuration files can be particularly useful when you want to reuse information and have uniform testing over your units. The file is in XML format and can be modified or updated even if you are not directly on the unit.
  • Page 265 Using the Line Configuration Web User Interface Managing Configurations To import, or load, a configuration file: 1. From the main window, select the Configuration menu, then Import Configuration. 2. Locate the XML file that you want to use as the configuration. 3.

  • Page 267: 10 Working With The Event Log

    10 Working With the Event Log From the Host Web UI, you can: View a log of all the events that occur on the host or companion,  including measurement entries. Customize your view of the logs.  Apply filters to refine the log view. ...

  • Page 268: Customizing The Log View

    Working With the Event Log Customizing the Log View Customizing the Log View The Event Log page also displays the following columns: Event Source is the Fibre Guardian Host/App.  Description displays detailed information about the event.  Event Type can be log entries displaying information, warnings, or ...

  • Page 269: Applying And Clearing Filters

    Working With the Event Log Applying and Clearing Filters Applying and Clearing Filters You can further customize the log view by applying the filters on the Event Log page. Selecting the corresponding check box enables a filter and clearing the check box disables that particular filter. Multiple filters can be enabled at the same time.
  • Page 270 Working With the Event Log Applying and Clearing Filters To apply filters to the Event Source or Date and Time columns: 1. Connect to the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109. 2.

  • Page 271: Exporting Log Reports

    Working With the Event Log Exporting Log Reports Exporting Log Reports If you wish, you can export a log report to an XML file. To export a log report: 1. Connect to the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109.

  • Page 273: 11 Maintenance

    11 Maintenance To help ensure long, trouble-free operation: Always inspect fiber-optic connectors before using them and clean  them if necessary. Keep the unit free of dust.  Clean the unit casing and front panel with a cloth slightly dampened ...

  • Page 274: Cleaning Switchable Connectors

    Maintenance Cleaning Switchable Connectors Cleaning Switchable Connectors Regular cleaning of switchable connectors will help maintain optimum performance. There is no need to disassemble the unit. MPORTANT If any damage occurs to internal connectors, the module casing will have to be opened and a new calibration will be required. ARNING Before cleaning the connectors, you should suspend the tests on all optical routes to avoid hazardous radiation exposure.
  • Page 275 Maintenance Cleaning Switchable Connectors To clean switchable connectors: 1. Use a small Phillips screwdriver to remove the two screws on the connector and expose the connector baseplate and ferrule. 2. Moisten a 2.5 mm cleaning tip with one drop of optical-grade liquid cleaner.
  • Page 276 Maintenance Cleaning Switchable Connectors 3. Slowly insert the cleaning tip into the adapter until it comes out on the other side (a slow clockwise rotating movement may help). 4. Gently turn the cleaning tip one full turn, then continue to turn as you withdraw it.
  • Page 277 6c. With a dry lint-free wiping cloth, gently wipe the same surfaces to ensure that the connector and ferrule are perfectly dry. 6d. Verify connector surface with a fiber inspection probe (for example, EXFO’s FIP). ARNING Verifying the surface of the connector WHILE THE UNIT IS ACTIVE WILL result in permanent eye damage.

  • Page 278: Cleaning Eui Connectors

    ARNING Looking into the optical connector while the light source is active WILL result in permanent eye damage. EXFO strongly recommends to TURN OFF the unit before proceeding with the cleaning procedure.
  • Page 279 6d. Verify connector surface with a fiber inspection probe(for example, EXFO’s FIP). 7. Put the EUI back onto the instrument (push and turn clockwise). 8. Throw out cleaning tips and wiping cloths after one use.

  • Page 280: Cleaning Other Types Of Connectors

    Note: The cleaner makes a clicking sound that indicates that the cleaning is done. 2. Verify connector surface with a portable fiber-optic microscope (for example, EXFO’s FOMS) or fiber inspection probe (for example, EXFO’s FIP). When you have finished cleaning the connectors and have reconnected the optical fibers, you can resume all optical route testing.

  • Page 281: Replacing The Air Filter

    Preventing Electrostatic Discharge Damage on page 25. AUTION Use only air filters designed for your unit and approved by EXFO. You can purchase new filters from EXFO. MPORTANT Replacing the air filter at the recommended intervals may prolong the life of the fan.
  • Page 282 Maintenance Replacing the Air Filter To replace the air filter: 1. If you are using a fiber management tray, fold down the protective window. For more information, see Working with the Fiber (Patchcord) Management Tray on page 37. 2. Turn off the unit and disconnect it completely from the power sources. 3.
  • Page 283 Maintenance Replacing the Air Filter AUTION To avoid dropping the fan compartment and damaging the unit, the fan, or the fan cord, hold the fan compartment firmly. Do not allow the fan compartment to hang over the edge of a rack or a table.
  • Page 284 Maintenance Replacing the Air Filter 9. Put the fan compartment back in its bay (it should be flush with the unit’s front panel). 10. Turn the fan compartment screws clockwise until the compartment is secured into place. 11. Remove your antistatic strap. 12.

  • Page 285: Replacing The Fan

    For more information, see Preventing Electrostatic Discharge Damage on page 25. AUTION Use only fans designed for your unit and approved by EXFO. MPORTANT Replacing the air filter at the recommended intervals may prolong the life of the fan.
  • Page 286 Maintenance Replacing the Fan To replace the fan: 1. If you are using a fiber management tray, fold down the protective window. For more information, see Working with the Fiber (Patchcord) Management Tray on page 37. 2. Turn off the unit and disconnect it completely from the power sources. 3.
  • Page 287 Maintenance Replacing the Fan AUTION To avoid dropping the fan compartment and damaging the unit, the fan, or the fan cord, hold the fan compartment firmly. Do not allow the fan compartment to hang over the edge of a rack or a table.
  • Page 288 Maintenance Replacing the Fan 6. Position the fan block so that you see its connector. FG-750...
  • Page 289 Maintenance Replacing the Fan AUTION To avoid damaging the connector linking the fan to the unit, never pull on the unit’s connector without pushing the retaining tab first. 7. Disconnect the power to the fan as follows: 7a. Push the retaining tab against the connector linking the fan to the unit and hold it firmly.
  • Page 290 Maintenance Replacing the Fan 7b. Pull the connector away to remove the old fan completely. Fan compartment disconnected 8. Position the new fan block so that you see its connector. FG-750...
  • Page 291 Maintenance Replacing the Fan 9. Connect the power to the fan as follows: 9a. Ensure that the fan connector and the connector linking the fan to the unit are well aligned. The retaining tab on the unit’s connector should be on the same side as the small lock on the fan connector.
  • Page 292 Maintenance Replacing the Fan 10. Put the fan compartment back in its bay (it should be flush with the unit’s front panel). 11. Turn the fan compartment screws clockwise until the compartment is secured into place. 12. Remove your antistatic strap. 13.

  • Page 293: Replacing The Power Supply Modules

    Maintenance Replacing the Power Supply Modules Replacing the Power Supply Modules Your unit is powered by two replaceable power supply modules (either AC or DC). Your unit needs only one power supply module to work, but it can house two of them. The second power supply provides redundancy. The power supply modules are hot-swappable, which means that you do not have to turn off your system to replace one of them.
  • Page 294 Maintenance Replacing the Power Supply Modules 4. While pushing the release latch of the defective power supply to the left, gently pull the module toward you with the handle. Handle Release latch Note: As soon as the module can slide freely in its bay, there is no need to keep holding the release latch.
  • Page 295 Maintenance Replacing the Power Supply Modules To replace a DC power supply: 1. Position the unit so that its back panel is facing you. 2. Locate the defective power supply (its LED will be off). Power supply status LED 3. Turn off the disconnect device that is connected to the defective power supply.
  • Page 296 Maintenance Replacing the Power Supply Modules 6. While pushing the release latch of the defective power supply to the left, gently pull the module toward you with the handle. Handle Release latch Note: As soon as the module can slide freely in its bay, there is no need to keep holding the release latch.

  • Page 297: Replacing The Otdr

    Maintenance Replacing the OTDR 12. Pair the power leads with the appropriate power terminal (located at the back of the unit), respecting the polarity. 13. Tighten the screws to attach the power leads to the unit. 14. Turn on the disconnect device that is connected to the new power supply module.
  • Page 298 Maintenance Replacing the OTDR 2. Turn off the unit and disconnect it completely from the power sources. 3. Put on an antistatic strap and connect it to the connector provided for that purpose on the front panel of the unit. 4.
  • Page 299 Maintenance Replacing the OTDR 6. Turn the screw of the OTDR’s retaining tab counterclockwise until the tab is loose. Since the screw is a captive screw, you cannot remove it completely. 7. Remove the retaining tab to access the OTDR. AUTION To avoid damaging the fiber or the module, proceed with caution when connecting or disconnecting the fiber from the OTDR’s port.
  • Page 300 Maintenance Replacing the OTDR 13. Insert the new module, ensuring that it lays flat on the bottom of the unit’s casing. 14. Connect the optical fiber to the module (see Cleaning and Connecting Optical Fibers on page 82). 15. Place the retaining tab back into place, over the OTDR. 16.

  • Page 301: Replacing An Rtu Or Changing The Ssd (Managed By Ems)

    Maintenance Replacing an RTU or Changing the SSD (managed by EMS) Replacing an RTU or Changing the SSD (managed by EMS) To replace an RTU: 1. Start the HostWebUI application. 1a. Select Host from the Configuration menu. 1b. Under Northbound Settings, select EMS Server. Fiber Guardian...
  • Page 302 Maintenance Replacing an RTU or Changing the SSD (managed by EMS) 2. Note the MAC address of the old RTU from the EMS. 2a. Select Network from the Configuration menu. 2b. Note the MAC address displayed under the Rear adapter section. 3.
  • Page 303 Maintenance Replacing an RTU or Changing the SSD (managed by EMS) 4. Test the RTU connection with EMS. 4a. Select EMS Server from the HostWebUI > Configuration > Host menu. 4b. Click the Edit button. 4c. Enter the EMS IP address/host name in the EMS Server configuration section.
  • Page 304 Maintenance Replacing an RTU or Changing the SSD (managed by EMS) 6. Perform Recovery Configuration: 6a. Click the Recovery Configuration button. 6b. Enter the Old MAC Address (previously noted in step 2) in the Recovery text box and click the recover button. 7.

  • Page 305: Backing Up The Database

    You can find the backup file in the D:\DatabaseBackup folder, on your RTU. Note: Only the most recent backup is kept. If you ever need to recover the database, contact EXFO (see Contacting the Technical Support Group on page 335).
  • Page 306 Maintenance Backing Up the Database To back up the database: 1. From the main menu, select Configuration > Remote Test Unit. 2. Click Backup Database. FG-750...

  • Page 307: Viewing The Installed Applications

    Maintenance Viewing the Installed Applications Viewing the Installed Applications You can view a list of all the applications installed on the host as well as their versions. If you need to retrieve the firmware (system) version of the companion, see Viewing the Firmware Version of the Companion on page 290.

  • Page 308: Viewing The Firmware Version Of The Companion

    Maintenance Viewing the Firmware Version of the Companion Viewing the Firmware Version of the Companion You can retrieve the firmware (system) version of the companion from the Host Web UI. To view the firmware version of the companion: 1. Connect to the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109.

  • Page 309: Managing Applications (Software Packages)

    Maintenance Managing Applications (Software Packages) Managing Applications (Software Packages) You can add, modify, or delete software packages from the host directly in Host Web UI or from the EMS if the RTU is linked to one. You can modify the settings (name, transfer and installation dates, etc.) for a specific package that has already been added, or even delete a package that you no longer need.
  • Page 310 Maintenance Managing Applications (Software Packages) To add a software package: 1. If you intend to connect to your unit via a WAN or the Internet, connect to the VPN (see Connecting to the VPN on page 79); otherwise, go directly to the next step. 2.
  • Page 311 Maintenance Managing Applications (Software Packages) 5b. Locate the desired software package in the browser window, then click Open. Once the operation is complete, the file name, and transfer and activation dates will be provided automatically. You can modify the transfer and activation dates if they do not suit your needs. Note: The upload operation can take several minutes.
  • Page 312 Maintenance Managing Applications (Software Packages) To edit a software package: 1. Connect to the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109. 2. From the Configuration menu, click Software Packages. 3. From the list of the installed software packages, click the package that you want to edit.

  • Page 313: Recalibrating The Unit

    Under normal use, the recommended interval for your FG-750 Fiber Guardian is: three years. For newly delivered units, EXFO has determined that the storage of this product for up to six months between calibration and shipment does not affect its performance (EXFO Policy PL-03).

  • Page 314: Recycling And Disposal

    To ensure that your unit conforms to the published specifications, calibration may be carried out at an EXFO service center or, depending on the product, at one of EXFO’s certified service centers. Calibrations at EXFO are performed using standards traceable to national metrology institutes.

  • Page 315: 12 Troubleshooting

    There was a problem If the problem persists,  with the companion. contact EXFO. There has been a  power failure. You have waited 10 minutes There was a problem Try restarting the unit...
  • Page 316 Supported Web Browsers on page 12. If none of the solutions mentioned above solves the problem, contact EXFO. Network settings are not Wrong IP address, subnet Check if the IP address, properly applied on the host mask, or gateway.
  • Page 317 5 seconds. If this does not solve the problem, try restarting both the host and the companion, by pressing and holding down the power button for 10 seconds. If the problem persists, contact EXFO. Fiber Guardian...

  • Page 318: Led Indicators Description

    If necessary, replace the defective power supply (see Replacing the Power Supply Modules on page 275). If the problem persists, contact EXFO. Critical voltage error detected. Contact EXFO. The unit has been disconnected from all its power sources.
  • Page 319 20). Once the problem is solved, refresh the LEDs status (see Refreshing the Status of the LEDs on page 306). If the problem persists, contact EXFO. Yellow, Non-critical software error detected. blinking Consult the Event log to find the cause of the ...
  • Page 320 Once the problem is solved, refresh the LEDs status (see Refreshing the Status of the LEDs on page 306). If the problem persists, contact EXFO. Red, blinking Critical software error detected. Consult the Event log to find the cause of the ...
  • Page 321 Troubleshooting LED Indicators Description Status Meaning and Possible Solution Communication Green The LAN is up (on the rear Ethernet port). Green, The LAN is down, but the unit has automatically blinking switched to 3G. Yellow The LAN is down and the 3G network is ...

  • Page 322: Viewing System Status

    Troubleshooting Viewing System Status Viewing System Status You can view the current status on your system under three views: host, companion and system. The status information includes the host name and serial number, the address of the time server and synchronization interval, the IPv4 and IPv6 configuration for the rear adapters for both the host and companion, as well as information such as the LED and relay statuses, processor usage and system temperature.
  • Page 323 Troubleshooting Testing the Status of the Relays 3. Click System Status. 4. Under Relay status, click the Test button corresponding to the relay that you want to test. The relay status changes from its current status to the other (from “Active”...

  • Page 324: Refreshing The Status Of The Leds

    Troubleshooting Refreshing the Status of the LEDs Refreshing the Status of the LEDs When power or system errors occur, the corresponding LED switches from green to another color, depending on the type of problem that has been detected (see LED Indicators Description on page 300). For troubleshooting purposes, the status of the LEDs is kept until you refresh it.
  • Page 325 Troubleshooting Refreshing the Status of the LEDs To refresh the status of the LEDs via the Host Web UI: 1. Connect to the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109. 2.

  • Page 326: Connecting To Your Unit Using The Kmv Remote Console

    Troubleshooting Connecting to Your Unit Using the KMV Remote Console Connecting to Your Unit Using the KMV Remote Console Most of the configuration and monitoring tasks on your FG-750 unit can be performed via the Host Web UI. However, you may need to access your unit directly in certain cases such as advanced troubleshooting or when you need to install a VPN client.
  • Page 327 Troubleshooting Connecting to Your Unit Using the KMV Remote Console 4. From the tree view, select Companion Information. 5. Go to the Rear Adapter column and write down the IP address of the rear port. Fiber Guardian...
  • Page 328 Troubleshooting Connecting to Your Unit Using the KMV Remote Console 6. From your computer, open a Web browser, and then type https://Companion_Rear_Port_IP_ Address, where the Companion_Rear_Port_IP_Address corresponds to the address that you have retrieved at step 5. 7. When the application prompts you, enter Administrator as the user name and RTUEXFO123 as the password.
  • Page 329 Troubleshooting Connecting to Your Unit Using the KMV Remote Console 9. From the Dashboard tab, click the Launch button. 10. When the application prompts you to confirm that you want to start the KVM remote console, select the I accept the risk and want to run this application check box.

  • Page 330: Resetting Configuration (Parameters)

    Troubleshooting Resetting Configuration (Parameters) 12. If necessary, log on to Windows using Administrator as the user account and RTUEXFO123 as the password. The KVM remote console displays the host’s desktop. Resetting Configuration (Parameters) You can reset the Fiber Guardian host configuration to its factory default values.

  • Page 331: Restoring Your Unit To Normal Operation (Windows 8)

    (as it was when you purchased it) or  restore it with a specific Windows image (WIM) that could have been provided to you by EXFO customer service, for example. MPORTANT Restoring the system partition replaces what is currently installed on your unit with the image you choose.
  • Page 332 Troubleshooting Restoring Your Unit to Normal Operation (Windows 8) To restore the system partition: 1. Connect to the KVM remote console, but do not log in to Windows. For more information, see Connecting to Your Unit Using the KMV Remote Console on page 308.
  • Page 333 Troubleshooting Restoring Your Unit to Normal Operation (Windows 8) 4. Select General. Fiber Guardian...
  • Page 334 Troubleshooting Restoring Your Unit to Normal Operation (Windows 8) 5. Finally, click the Get started button for one of the two last options, either Refresh your PC without affecting your files or Remove everything and reinstall Windows. The second option reboots the computer and restores the original Windows.

  • Page 335: Restoring Your Unit To Normal Operation (Windows 10)

    (as it was when you purchased it) or  restore it with a specific Windows image (WIM) that could have been provided to you by EXFO customer service, for example. MPORTANT Restoring the system partition replaces what is currently installed on your unit with the image you choose.
  • Page 336  underway. Doing so may severely damage your unit. Damaged units will need to be sent back to EXFO for repair. When you want to restore your unit, there are several options. The table below gives an overview of the possibilities.
  • Page 337 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) MPORTANT To avoid problems, always use the wizard provided by EXFO to revert your unit to a previous state, not the recovery tools provided by Microsoft. MPORTANT The size of the WIM will depend on the disk space that is currently used on your unit.
  • Page 338 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) 3. Select Recovery. 4. Under Advanced Startup, click Restart now. FG-750...
  • Page 339 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) 5. Under Choose an option, click Troubleshoot. 6. Click Platform Imaging Utility to display the corresponding application. 7. Connect a USB key to your unit. Fiber Guardian...
  • Page 340 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) 8. From the Platform Servicing and Imaging Utility wizard, select Create a WIM file, an then click Next. 9. Click Browse. FG-750...
  • Page 341 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) 10. Locate the USB key, and then double-click its identifier to access the contents. 11. Select the desired folder. 12. Enter a file name, and then click Save. 13. Click Start. Note: The time required to create the image varies with the configuration of your unit.
  • Page 342 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) 17. Click Restart. The WIM file is ready for future use. FG-750...
  • Page 343 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) To revert your unit to a previous state with a WIM file: 1. If desired, back up your data. 2. From the task bar, click the Start button ( ), and then Settings ( 3.
  • Page 344 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) 4. Select Recovery. 5. Under Advanced Startup, click Restart now. FG-750...
  • Page 345 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) 6. Under Choose an option, click Troubleshoot. 7. Click Platform Imaging Utility to display the corresponding application. 8. Connect the USB key with the desired WIM file to your unit. Fiber Guardian...
  • Page 346 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) 9. From the Platform Servicing and Imaging Utility wizard, select Restore unit from a WIM file, and then click Next. 10. Click Browse. FG-750...
  • Page 347 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) 11. Locate the USB key, and then double-click its identifier to access the contents. 12. Select the desired WIM file. 13. Click Next. 14. Read the warning, and then click Start to restore the unit with the selected image.
  • Page 348 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) 3. Click Update & security. FG-750...
  • Page 349 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) 4. Select Recovery. 5. Under Advanced Startup, click Restart now. Fiber Guardian...
  • Page 350 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) 6. Under Choose an option, click Troubleshoot. 7. Click Platform Imaging Utility to display the corresponding application. FG-750...
  • Page 351 Troubleshooting Restoring Your Unit to Normal Operation (Windows 10) 8. From the Platform Servicing and Imaging Utility wizard, select Reset this unit to factory settings, and then click Next. 9. Read the warning, and then click Start to restore the unit with the selected image.

  • Page 352: Viewing Online Documentation

    Troubleshooting Viewing Online Documentation Viewing Online Documentation An online version of the Fiber Guardian user guide is available at all times from the Host Web UI. To view the online documents 1. Start the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109.

  • Page 353: Contacting The Technical Support Group

    Contacting the Technical Support Group To obtain after-sales service or technical support for this product, contact EXFO at one of the following numbers. The Technical Support Group is available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.

  • Page 354: Viewing Product Information

    To view EXFO contact information: 1. Connect to the Host Web UI. For more information, see Accessing and Exiting the Host Web UI on page 109. 2. From the About menu, click Contact EXFO. Transportation Maintain a temperature range within specifications when transporting the unit.

  • Page 355: 13 Warranty

    SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Liability EXFO shall not be liable for damages resulting from the use of the product, nor shall be responsible for any failure in the performance of other items to which the product is connected or the operation of any system of which the product may be a part.

  • Page 356: Exclusions

    Warranty Exclusions Exclusions EXFO reserves the right to make changes in the design or construction of any of its products at any time without incurring obligation to make any changes whatsoever on units purchased. Accessories, including but not limited to fuses, pilot lamps, batteries and universal interfaces (EUI) used with EXFO products are not covered by this warranty.

  • Page 357: Service And Repairs

    5. Return the equipment, prepaid, to the address given to you by support personnel. Be sure to write the RMA number on the shipping slip. EXFO will refuse and return any package that does not bear an RMA number.

  • Page 358: Exfo Service Centers Worldwide

    Fax: +86 (755) 2955 3101 Xintian Avenue, support.asia@exfo.com Fuhai, Bao’An District, Shenzhen, China, 518103 To view EXFO's network of partner-operated Certified Service Centers nearest you, please consult EXFO's corporate website for the complete list of service partners: http://www.exfo.com/support/services/instrument-services/ exfo-service-centers. FG-750...

  • Page 359: A Fault Geolocalization Using A Kml File

    This chapter describes finding a fault’s geographical position using a KML/KMZ file. These files are custom and need a specific standard. For information on file formatting, contact EXFO (see Contacting the Technical Support Group on page 335). See Accessing and Exiting the Host Web UI on page 109 to login to the Host Wed UI.
  • Page 360 Fault Geolocalization Using a KML File 3. Click on the Import button. After a couple of seconds, the following summary of Imported Object IDs is displayed: FG-750...
  • Page 361 Fault Geolocalization Using a KML File To view the geolocalization of a fault: Under Configuration/Remote Test Unit, select the Name of the optical route with the same name as the KML file: Fiber Guardian...
  • Page 362 Fault Geolocalization Using a KML File When a fault occurs, an e-mail is sent listing 3 new values: Latitude, Longitude, and Google map hyperlink which represent the geolocalization of the fault. All message formats including HTTP Post contain these 3 new values for a Fiber Fault except for SNMP (Simple Network Management Protocol) and SMS.

  • Page 363: Index

    Index Index applying filters........... 252 automatic 3G/4G access ..........59 connection to network......59 IP address..........112 available models ..........4 adapter..........20 power ........12, 30, 45 backup connection ........59 requirements ......... 23 battery, clock..........12 AC requirements ......... 23 blinking LED ..........
  • Page 364 Index closing application lines ............. 243 Fiber Guardian........109 remote OTAU ........239 Line Configuration ....... 231 DHCP ............112 common problems ......297, 300 disconnecting unit........20 communication LED ........303 displaying companion log columns ......... 250 configure network ....... 112 log entries..........
  • Page 365 Index exporting status ........... 304 event log ..........253 turning off/restarting ......48 fault list ..........215 view information........111 line configuration ........ 246 external power supply......... 20 identification label........335 switches......... 52, 235 importing line configuration ..... 247 indoor use ........... 22 information, system........
  • Page 366 Index resetting the status......306 MTP/MTO connector cleaner...... 262 system ..........301 multifiber cleaner ........262 Line Configuration application ....231 line configurations exporting ..........246 network cables, connecting......45 importing ..........247 new power supply ........275 lines notification agent adding ..........
  • Page 367 ......... 308 service and repairs ........339 remote OTAUs ........... 235 service centers ........... 340 adding ..........235 shipping to EXFO........339 deleting ..........239 showing log columns ........ 250 editing ..........238 SIM card ............62 managing ..........235 single-fiber cleaner ........
  • Page 368 Index specifications, product ........ 13 threshold starting application analysis detection ........ 167 Fiber Guardian........109 end-of-fiber detection....152, 167 Line Configuration ....... 231 reflectance detection ....152, 167 states, software packages ......291 splice loss detection ..... 152, 167 static IP address ........112 time server..........
  • Page 369 Index general ..........337 liability..........337 browsers..........12 connection..........69 user interface........109 wim file ..........313, 317 wireless network ......... 59 xml file ............253 yellow LED..........300 Fiber Guardian...
  • Page 372 · info@EXFO.com CORPORATE HEADQUARTERS 400 Godin Avenue Quebec (Quebec) G1M 2K2 CANADA Tel.: 1 418 683-0211 · Fax: 1 418 683-2170 TOLL-FREE (USA and Canada) 1 800 663-3936 © 2019 EXFO Inc. All rights reserved. Printed in Canada (2019-03) ...

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