Troubleshooting and Specifications
Troubleshooting
Table 5 Troubleshooting Suggestions
Condition
CHARGE LED does not light when
handset is placed on charging unit.
Conversation is interrupted frequently.
Warning tone and NO SERVICE
message.
Handset doesn't ring.
46
•
Make sure the AC adapter is plugged into the charging
unit and wall outlet.
•
Make sure handset is properly seated in charging unit.
•
Make sure the battery pack is properly placed in the
handset.
•
Make sure that the charging contacts on the handset
and charging unit are clean.
•
Make sure that the base unit antenna is fully vertical.
•
Move closer to the base unit.
•
Check for low battery warning.
•
Move closer to the base unit.
•
Make sure the AC adapter is plugged into the base unit
and wall outlet.
•
The battery pack may be weak. Charge the battery pack
for five~six hours.
•
Make sure the base unit antenna is fully vertical.
•
The handset may be too far away from the base unit.
•
The ringer may be set to Off.
•
Make sure the AC adapter is plugged into the base unit
and wall outlet.
Strata CIX and CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones
Suggestion