Tips For Vsx 8000 - Polycom Vortex Series Application Notes

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T
VSX 8000
IPS FOR
The internal volume control for the VSX 8000 controls the incoming remote audio and the local
tone generator. It does not, however, control the sound effects inside the units such as incoming
call ring and the female speech that occurs when you dial a number. This is important to note
because if the volume control is very low, it may appear that the codec audio is operating
correctly because the sound effects are still generated and will be heard in the local room.
However, when a call is connected, the local side may not hear the far side because the local
volume control is too low. Since the local participants heard the sound effects audio at a normal
level, it may not be obvious that the volume control is set too low. If the volume control is
performed in the Vortex Device, this will not be an issue.
The sound effects volume control can be adjusted in the System, Admin Settings, Audio Settings
page.
Also, if you are using the Vortex Device to perform volume control, you should set the Balanced
Line Output of the VSX 8000 to Fixed. Note that if the volume control is raised or lowered via the
VSX 8000 remote control, you will still see the volume bar displayed on the video monitor;
however, the VSX is not raising or lowering the volume to the balanced output. This setting can
be adjusted in the VSX 8000 User Interface. Go to S
, A
S
, A
S
, and
YSTEM
DMIN
ETTINGS
UDIO
ETTINGS
select N
twice for Page 3. Select the F
option for Output Mode. Set the Level setting to 5.
EXT
IXED
35

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