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Table of Contents TABLE OF CONTENTS ...2 INTRODUCTION...3 RS-232 HARDWARE...3 STARTING VIEWPORT ...3 COMMAND SYNTAX...4 SENDING AND RECEIVING COMMANDS ...5 TECHNICAL SUPPORT...7 Polycom IVB Contact Information ...7...
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Introduction In addition to the Console window of Conference Composer, Crestron Viewport is a great way to verify that the Crestron control system is sending the proper commands to the EF Device as well as receiving the proper acknowledgments. Here are some tips in setting up the Viewport window to communicate with an EF Device.
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Once Viewport is open, click on D ). You should see a window open up that verifies that the PC has been able to communicate with the control system: Command Syntax You can use the PASSTHRU command to send and receive data from an EF Device.
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• For an EF2280 and EF2241, we recommend the following PASSTHRU command: PASSTHRU COM x baud rate where x is the com port of the Crestron control system and baud rate is any data rate of 9600, 19200, or 38400 bps. You don't have to type these settings in Viewport.
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Now, you should be able to send any valid EF Device command to the unit. Here, a ***PING command has been sent to a EF2280 at a baud rate of 38400. Note that by checking the L option, that feature caused the PASSTHRU OCAL command to display double characters.
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For Polycom products (EF2280, EF2241, EF1210, EF400, EF200): • Call 404-892-3200 between 9 am to 6 pm and Press 3 • Send an email to help@aspi.com For other Polycom products (VS4000, Viewstation FX, iPower, etc.): • Call 408-474-2048 • Send an email to: pass@polycom.com...
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