Dell U3011 Setting Up page 36

Specific Symptoms
USB interface is not working
H igh Speed USB 2.0 interface
is slow.
Problems
Dell™ Soundbar
Common Symptoms
N o Sound
N o Sound
Distorted Sound
Distorted Sound
Unbalanced Sound Output
Low Volume
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What You Experience
USB peripherals are not
working
H igh Speed USB 2.0
peripherals working slowly or
not working at all
What You Experience
N o power to Soundbar - the
power indicator is off
Soundbar has power - power
indicator is on
Computer's sound card is
used as the audio source
Other audio source is used
Sound from only one side of
Soundbar
Volume is too low
Support
Home Users
Small Businesses
Enterprise IT
Check that your monitor is turned ON .
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Switch off and then turn on the monitor again.
Reboot the computer.
Some USB devices like ex ternal portable H DD req uire higher electric current; connect
the device directly to the computer system.
Check that your computer is USB 2.0-capable.
Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB
port is used.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Reboot the computer.
Turn the Power/Volume knob on the Soundbar clockwise to the middle position;
check if the power indicator (Blue LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the adapter.
Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their max imum.
Play some audio content on the computer (i.e. audio CD, or M P3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound
card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio
source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
Clean and reseat the audio line-in plug.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound
card or audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the max imum volume
setting.
Set all Windows volume controls to their max imum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).
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