Warranty - NuVinci Harmony 330 Owner's Manual

10. Warranty

The NuVinci N360, Harmony & Harmony
H|Sync warranty statement for bicycles
What does this warranty cover?
Fallbrook Technologies Inc. (Fallbrook)
warrants any NuVinci Optimized continuously
variable planetary (CVP), Harmony or
Harmony H | Sync control unit that is defective
in materials or workmanship. This warranty
only extends to the original purchaser and is
not transferable. (Some states or countries do
not allow restriction of warranty coverage to
the original buyer, so this restriction may not
apply to you). If you purchased your NuVinci
Optimized CVP as part of another product,
this warranty in no way replaces or is an
extension of the warranty of the manufacturer
of that product, which warranty is the sole
responsibility of that product's manufacturer.
How long does this warranty last?
The warranty period lasts two years from the
date of original purchase.
What will Fallbrook do?
Fallbrook will, at Fallbrook's sole option,
repair, replace or refund the cost of the
defective unit.
TECHNICAL OWNER MANUAL
What does this warranty not cover?
This warranty does not apply to any of the
following:
•
Normal wear and tear to components
subject to wear, such as, for example,
rubber seals and rings, jockey wheels on
chain tensioner (if applicable), twist grip
rubber, and shifter cables.
•
Damage to parts not manufactured by
Fallbrook or its related entities (such as
dropouts, chains, and freewheels).
•
Labor required to remove, re-fit or re-adjust
the product within the bicycle assembly
•
A product used in any installation other
than a single rider bicycle. Tandems are
not covered.
•
A product that has been incorrectly
installed and/or not adjusted according to
the NuVinci N360, Harmony or Harmony
H | Sync technical installation manual,
which can be found at www.fallbrooktech.
com.
•
A product that has been disassembled into
its components beyond the scope of service
documentation (N360 Owner and
Technical Manuals, Harmony Owner and
Technical Manuals, and Harmony H | Sync
Owner and Technical Manuals).
•
A product that has been modified or where
the serial number or date code has been
altered, defaced or removed.
•
Except as pre-approved in writing
by Fallbrook, a product utilized for
commercial purposes.
•
Damage to the product:
- determined by Fallbrook to be caused by
crash, impact, or abuse of the product;
- resulting from use of the product in what
Fallbrook, in its sole discretion, considers
extreme applications such as, but not
limited to, downhill, freeride, "North
Shore" style, and BMX;
- resulting from powering of the product
with electric motors rated over 250 Watts
for N330/N360 and 350 Watts for
N380/N380 , or any powering of the
SE
product with internal combustion engines;
- caused by the use of parts that are not
compatible, suitable and/or authorized by
Fallbrook for use with the product;
- occurring during shipment of the product.
How to get warranty service?
Claims under this warranty must be made
through the dealer where the vehicle or the
Fallbrook component was purchased, or
through an authorized dealer of NuVinci
Optimized components. Please return the
Fallbrook component to the dealer together
with the original, dated invoice or receipt.
The dealer will contact Fallbrook customer
service to handle your warranty claim.
Dealers requesting a warranty claim should
contact Fallbrook customer service to obtain
a Warranty Return Authorization. The dealer
will then need to return the product to
Fallbrook together with satisfactory proof of
the date of purchase.
WARRANTY
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