Problem Solution Guide - Dacor Epicure EG366 Use And Care Manual

Problem Solution Guide
Igniters do not spark.
No flame.
Flame is distorted, yellow or
very large.
Igniter continues to spark
(click) after flame ignites.
Flame goes out at low
setting.
Cooktop not connected to
electrical power.
Power to electrical receptacle
is off.
Wet or dirty igniter.
Power outage.
Igniter not working (no clicking
sound).
Wet or dirty igniter.
Gas is turned off.
Gas supply interrupted.
Burner ring or burner cap is
dirty or clogged.
Burner ring or burner cap not
properly positioned.
Cooktop set up to use a
different type of gas (Natural
or LP) or set up for different
altitude.
Gas regulator is not installed or
faulty.
Burner is cold.
Flame distorted by air draft.
Wet or dirty igniter.
Burner ring or burner cap is
dirty.
Burner ring or burner cap not
properly positioned.
Air intake holes obstructed.
Low gas pressure.
Check to make sure power cord is connected to
electrical receptacle.
Turn power on at junction box. Check for tripped
circuit breaker or blown fuse.
Clean according to Cleaning and Maintenance
section.
Contact power company.
See igniters do not spark above.
Clean according to Cleaning and Maintenance
section.
Make sure the gas supply valve is in the on position.
Contact gas company.
Clean according to Cleaning and Maintenance
section.
Make sure burner is assembled according to the
Setting Up Your Cooktop section.
Have a qualified service technician check to make
sure that the cooktop is set up for the type of gas and
the correct altitude.
Have a qualified service technician check the gas
regulator.
Burners may continue to spark for up to 60 seconds
when cold and set to low. See Operating the
Cooktop section for more information on how to
minimize.
Minimize any air drafts around the cooktop. Close
nearby windows.
Clean according to Cleaning and Maintenance
section.
Clean according to Cleaning and Maintenance
section.
Make sure burner is assembled according to the
Setting Up Your Cooktop section.
Check to make sure air holes above knobs are not
blocked.
Contact gas company.
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