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5
Pull out the output tray and raise the paper stopper.
4
Install software
Note:
If your computer does not have a CD/DVD drive or you are
using a Mac, an Internet connection is required to obtain the product
software.
1
Make sure the product is NOT CONNECTED to your
computer.
Windows
:
If you see a Found New Hardware screen, click
®
Cancel and disconnect the USB cable.
2
nsert the product CD or download and run your product's
I
software package:
www.epson.com.jm/support/L395
3
Follow the instructions on the screen to run the setup
program.
4
When you see the Select Your Connection screen, select
one of the following:
• Wireless connection
In most cases, the software installer automatically
attempts to set up your wireless connection. If setup
is unsuccessful, you may need to enter your network
name (SSID) and password.
• Direct USB connection
Make sure you have the USB cable ready.
Mobile printing options
Connect wirelessly from your smartphone, tablet, or computer.
Print documents and photos from across the room or around
the world. See your online User's Guide for instruction or learn
more at www.epson.com.jm/connect.
Any problems?
Network setup was unsuccessful
• For detailed instructions on setting up your product on a
wireless network, see the online Wireless Installation Guide.
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• The printer can only connect to a network that supports
2.4 GHz connections. If your router offers both 2.4 GHz
and 5 GHz connections, make sure the 2.4 GHz network
is enabled.
• If you see a firewall alert message, click Unblock or Allow
to let setup continue.
• If your network has security enabled, make sure you enter
your network password (WEP key or WPA passphrase)
correctly. Be sure to enter your password in the correct
case.
There are lines or incorrect colors in my printouts
Run a nozzle check to see if any of the print head nozzles are
clogged. Then clean the print head, if necessary. See the online
User's Guide for more information.
Setup is unable to find my product after connecting it
with a USB cable
Make sure the product is on and securely connected as shown:
Error indicators
If you see one of the error indicators below, follow the steps
here to proceed:
Flashing
Paper is jammed. Remove any jammed paper
from inside the product or from the rear paper
feed slot. Make sure your paper is loaded
correctly, then press
Paper is out or multiple pages have fed into the
rear paper feed slot. Load paper correctly in the
rear paper feed slot, then press
Initial ink charging may not be complete. Be
sure to complete the steps in the "Fill ink tanks"
section.
Wi-Fi connection error. Press the Wi-Fi button
on the product to clear the error and try again.
For detailed instructions on setting up your
product on a wireless network, see the Wireless
Installation Guide.
Printer error. Turn off the product and check
that no protective material or other foreign
object has been left inside the product.
On
or
.
or
.
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