Power Optimiser Troubleshooting - SolarEdge StorEdge Installation Manual

1DxA1 Battery not selected
Operation conditions
1DxA2
verification failed

Power Optimiser Troubleshooting

Problem
Pairing failed
String voltage is 0V
String voltage not 0V but lower than
number of optimizers
StorEdge Three Phase Inverter Installation Guide MAN-01-00648-1.1
Appendix A: Errors and Troubleshooting
Configure battery as required.
Verify that the battery is connected to the
inverter as required, battery voltage is
within range and the battery is enabled
(power and communication).
Possible Cause and Troubleshooting
Power optimizers are shaded.
If you connected the inverter to the monitoring
platform, retry pairing remotely (during
sunlight). Make sure to leave the inverter
ON/OFF/P switch ON and that S_OK appears in
the status screen.
Power optimizer (s) output is disconnected.
Connect all power optimizer outputs.
Power optimizer(s) not connected in the string.
Connect all power optimizers.
Panel(s) not connected properly to power
optimizer inputs (not applicable to smart
models).
Connect the models to the optimizer inputs.
String reverse polarity.
Check string polarity using a voltmeter and
correct if needed.
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