9.5.4 Cables from indoor to outdoor unit Environment and recycling 9.5.5 Temperature sensor 9.5.6 Pumps and servomotors (230 VAC) Declaration of Conformity 9.5.7 PSU signal contact ERP-Data 9.5.8 Smart Grid Appliance installation 10.1 Installation of indoor unit 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
Failure to observe this information will result in seri- ous injury or death. WARNING Failure to observe this information may result in se- rious injury or death. CAUTION Failure to observe this information may result in non-serious or minor injury. www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
Commissioning and maintenance of the appliance and the actual flow rates. For this reason, the stated per- may be carried out only by OCHSNER Customer Ser- formance data can differ from plant-specific performance vice or by customer service partners authorised by data.
The indoor unit is intended to be installed only inside the building. The indoor unit contains the compressor, which in terms of sound technology is acoustically decoupled a number of times from the casing. The casing is acoustically optimised and allows particularly quiet operation. www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
3.2.3 Heat pump control unit The OCHSNER heat pump controller includes devices for controlling heat pump heating systems with a cooling function as well as DHW heating. In its standard version, the heat pump control unit consists of the OTE controller and the master controller, both of which are installed in the indoor unit.
Ensure easy access to the safety devices. It an increase in consumption of 5-7%. must be possible to perform an emergency shutdown at all times. 4.1.2 Ventilation Any ventilation should be intermittent, especially during the heating period, and according to your own require- www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
Document the results of the leakage test in the system test report. Maintenance and care Problem solving We recommend an annual inspection and if necessary have your heat pump serviced by OCHSNER Customer Service. Problem Cause Solution Too little DHW...
► 1x indoor unit: The following components are installed in the indoor General safety information unit: AIR 7 AIR 23 We guarantee trouble-free function and operational reliabil- AIR 11 AIR 29 ity only if the original accessories and spare parts intended...
Ability to carry out maintenance on the appliance. ► An optional snow cover is available to protect the outdoor unit fan in case of heavy snowfall. Where necessary, ensure that a snow cover is installed (according to installation site and local weather conditions). 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
It is permissible to install the outdoor unit under a roof if the » space around the unit is permanently open on three sides. Use underground waste pipes (with a smooth inner surface) for the pipe liner. www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
3 Drainage pipe (frostproof) trench. 4 Spot foundation (with underground waste pipe) » Fill the underground waste pipes with concrete. AIR 7 1110 ≥ Ø160 AIR 11 1110 ≥ Ø160...
Installing on flat roofs 4 Strip foundations WARNING: Risk of falling Working on a flat roof without fall protection con- stitutes a risk. AIR 7 1400 ≥ Ø160 » When working on a flat roof, observe the laws AIR 11 1400 ≥...
Select the installation sites for the indoor and outdoor units such that the maximum permissible line lengths and height differentials are not exceeded. » Avoid routing the lines in the vicinity of bedrooms. The refrigerant in the lines can generate noise under certain operational conditions. 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
A + B + C 9.4.2 Pipe diameter (sum of line lengths) (max. height differential) AIR 7 ≤ 20 m ≤ 10 m The pipe diameter data for refrigerant lines shown below AIR 11 ≤ 20 m ≤...
Whether the refrigerant lines between the indoor and line line outdoor units are to be routed above or below ground, ap- AIR 7 propriate and plant-specific wall outlets need to be created through the outer wall of the building. AIR 11 AIR 18 »...
When passing through open air outside, the insulating material must also have UV protection. Information Where the refrigerant lines run horizontally through open air, use suitable supports. Take steps to pre- vent open refrigerant lines from being walked or driven on. www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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» Lay the electrical control leads and power supply cables in a suitable electrical conduit. The optional OCHSNER cable harness is suitable for laying direct into the ground. » Allow some surplus length in the refrigerant lines between the connections at the indoor and outdoor units.
Max. Max. op- Fuse ty equipment and cable cross-sections. starting erating current current Main power cir- AIR 7 C11A 13.5 C10A ► For the electrical connection, use the system principle cuit AIR 11 C11A 20.0 C10A schematic appropriate to your heat pump system from...
The shielding should be connected to the earth rail of the heat pump. Defrost sensors (TQA, TQE): The two defrost sensors are factory-installed in the evap- orator on the outdoor unit. 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
PSU signal contact cable (see „Electrical connection of the indoor unit“ on page 34). DHW sensor (TB): OCHSNER DHW cylinders are fitted with appropriate fe- Shutdown by means of a tariff contactor male sockets for installing the sensor. In the case of shutdown by means of a tariff contactor in- »...
- Ensure that the appliance casing is not dam- Undo and remove the eight woodscrews on the two aged during transport. transport fixing brackets (left and right) securing the - The transport aids are not suitable for lifting by appliance to the one-way pallet. crane. 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
Undo and remove the two fixing screws for the control box cover, on the rear of the appliance. » Slide back the control box cover. Lift the control box cover up and away. 1 Lifting sling 2 Mounting bolt 3 Appliance frame www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
» Undo and remove the two fixing screws for the right- hand appliance casing panel, inside the control box. » Lift the right-hand appliance casing panel up and away. 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
The appliance may be stored and transported only at temperatures of between -20°C and +45°C. ► The appliance must be stored in its transport packaging. Please note the following when removing the transport packaging: » Remove the transport packaging. www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
(SSP) can be retrofitted. A retrofitted cylindrical silencer alone will reduce noise by about 1.5 dB. » Undo and remove four of the eight fixing screws on the ring-shaped casing part for the fan (M5x12 mm, stainless steel). 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
» Position the cylindrical silencer over the fan. Ensure that the assembly holes are correctly aligned. » Attach the cylindrical silencer to the casing panel of the outdoor unit, using the eight fixing screws (M5x12, stainless steel). www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
25°C 8.5-10 Electrical conductivity at 25°C < 100 μS/cm ► A guard (strainer) can be installed in the return line of Oxygen content < 0.05 mg/l the heat pump to catch dirt. Chloride < 30 mg/l 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
3 Hose screw connector (special thread M21x1.5) 4 Cover Venting the heating system On the AIR 7, AIR 11 and AIR 18 (M2 hydraulic variant) indoor units, the multifunctional assembly (MFA) has a quick-action air vent valve for venting the heating system.
(see „Specification“ on page 50). valve. 10.3.4 Diaphragm expansion vessel (DEV) ► The indoor units for the AIR 7, AIR 11 and AIR 18 heat pumps are factory-fitted with a 24 l diaphragm expansion vessel for the heat sink system. ►...
26). » Connect the external pumps and servomotors re- quired by your system (switching module, mixing valve) directly to the OTE controller. Information For external pumps and servomotors, use the PE terminals on the relevant OTE plug. www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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0-10 VDC fan speed 41/42 Control elements (eBus) Mixer sensor (TMK) Outdoor temperature sensor (TA) Top buffer sensor (TPO) DHW sensor (TB) Defrost sensor 1 (TQE) Defrost sensor 2 (TQA) Bottom buffer sensor (TPM) Building management system input 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
Connect the cable for the stepper motor of expan- L1/L2/L3 Mains connection for the electric booster sion valve A (located in the outdoor unit). Be sure heater (comprising three individual heating N/N/N elements) that each wire is connected correctly according to its colour. www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
When handling refrigerant, wear appropriate gloves and protective glasses. The following activities on air/water heat pumps must be carried out by OCHSNER Customer Service or by a cus- tomer service partner authorised by OCHSNER. ► Connecting the previously laid refrigerant lines.
Before carrying out the leakage test, open all magnetic valves and expansion valves in the refrigerant circuit. » Evacuate the refrigerant lines. » Use a suitable medium to carry out the leakage test according to standard regulations. www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
INSTALLATION | Commissioning 11. Commissioning 11.3 Adjusting the flow rate OCHSNER Customer Service or an authorised custom- The nominal flow rate of the heat sink system must be er service partner must be requested to commission the determined in each operating mode (DHW charging, heat- system.
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27.4 l/min ENTER ENTER ENTER » » Read off the measured flow rate on the master con- Adjust the flow rate to its correct level by turning the troller display. adjusting screw on the heat generator pump. www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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INSTALLATION | Commissioning AIR 7 AIR 11 AIR 18 Hydraulic variant Connection dimension DN 32 (1 1/4”) male DN 32 (1 1/4”) male DN 32 (1 1/4”) male Heat sink system circulation pump Yonos Para HPS 25/7.5 Yonos Para HPS 25/7.5 Yonos Para HPS 25/7.5...
Information ► The heat sink system has been flushed, filled and OCHSNER will accept no liability for damage (e.g. vented according to the required standards. to plate heat exchangers) caused by poor water quality. ►...
Information Special work such as system venting, connecting electrical cables, additional training etc., which is not included in OCHSNER‘s scope of delivery, will be invoiced separately. Activities carried out by OCHSNER: ► Checking that the system has been installed accord- ing to OCHSNER guidelines.
Explanation of the basic functions of the heat pump system (controller operation, etc.). Information OCHSNER Customer Service will provide an ex- planation of the basic functions of the heat pump system (controller operation, etc.). If the system user is not present on commissioning, the system installer will assume responsibility for this explana- tion.
Switch the safety device back on. If the safety device triggers again after too cold. being switched back on, contact a qualified contractor or OCHSNER Customer Service. The appliance is leaking The drain for the safety valve is Clean the safety valve drain.
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Power shutdown? Check the wiring of the Modbus cable between indoor and outdoor units. Otherwise check by OCHSNER Customer Service Er242: CAN bus communication fault Check wiring of CAN bus cable and Modbus cable (possible consequential fault of Er 241), otherwise check by OCHSNER Customer Service 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
We draw your attention to the fact that statutory regulations require regular testing of heating systems by the system user. The refrigerants used in OCHSNER heat pumps are non-flammable, non-toxic and ozone neutral. Heat pumps are refrigeration equipment and are subject to the pro- visions of the F-gas Regulations (Regulation (EU) no.
1 Internal safety valve on AIR 23, AIR 29 and AIR 41. 13.2 Maintenance contract 1 Internal safety valve on AIR 7, AIR 11 and AIR 18 OCHSNER offers a wide range of maintenance contracts. You can find more information at www.ochsner.com.
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Silent mode offers four separate time windows of 10 m (free space). Sound pressure and sound during which the outdoor unit can be operated power levels are given +/-3 dB(A). with reduced sound levels. It is set via the OTE controller. 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
INSTALLATION | Specification 14.1.2 Output diagrams AIR 7 C11A 35° C 45° C 50° C 60° C -25 -23 -21 -19 -17 -15 -13 -11 -9 -7 -5 -3 -1 1 9 11 13 15 17 19 21 23 25 X Air temperature [°C]...
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11 15 19 23 -25 -21 -17 -13 -9 11 15 19 23 X Air temperature [°C] X Air temperature [°C] Y Coefficient of performance (COP), component toler- Y Power consumption [kW], component tolerance/out- ance/output tolerance ±10% put tolerance ±10% 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
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-25 -21 -17 -13 -9 11 15 19 23 27 X Air temperature [°C] X Air temperature [°C] Y Coefficient of performance (COP), component toler- Y Power consumption [kW], component tolerance/out- ance/output tolerance ±10% put tolerance ±10% www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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-25 -21 -17 -13 -9 11 15 19 23 27 X Air temperature [°C] X Air temperature [°C] Y Coefficient of performance (COP), component toler- Y Power consumption [kW], component tolerance/out- ance/output tolerance ±10% put tolerance ±10% 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
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-25 -21 -17 -13 -9 -5 -1 11 15 19 23 27 X Air temperature [°C] X Air temperature [°C] Y Coefficient of performance (COP), component toler- Y Power consumption [kW], component tolerance/out- ance/output tolerance ±10% put tolerance ±10% www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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-25 -21 -17 -13 -9 -5 -1 11 15 19 23 27 X Air temperature [°C] X Air temperature [°C] Y Coefficient of performance (COP), component toler- Y Power consumption [kW], component tolerance/out- ance/output tolerance ±10% put tolerance ±10% 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
Product data conform to EU Regulations on the Ecodesign cooler medium warmer of Energy Related Products (ErP). ηs Energy consumption [kWh] 5192 5289 3241 P rated [kW] AIR 7 C11A SCOP 4.27 4.70 5.44 LOW TEMPERATURE 35°C MEDIUM TEMPERATURE 55 °C cooler medium warmer cooler...
Output factor cos ϕ 0.84 0.71 Fuse C25A C40A Max. operating current 20.8 Max. starting current/max. with soft start 97 / 48.5 160/80 Sound power level/sound pressure level (at 1 m distance) [dBA] 44.5 / 36.5 47.5 / 39.5 www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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10 m (free space). Sound during which the outdoor unit can be operated pressure and sound power levels are given +/-3 with reduced sound levels. It is set via the OTE dB(A). controller. 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
X Air temperature [°C] Y Heating output [kW], component tolerance/output tolerance ±10% X Air temperature [°C] X Air temperature [°C] Y Coefficient of performance (COP), component toler- Y Power consumption [kW], component tolerance/out- ance/output tolerance ±10% put tolerance ±10% www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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X Air temperature [°C] Y Heating output [kW], component tolerance/output tolerance ±10% X Air temperature [°C] X Air temperature [°C] Y Coefficient of performance (COP), component toler- Y Power consumption [kW], component tolerance/out- ance/output tolerance ±10% put tolerance ±10% 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
INSTALLATION | Specification 14.3 Limits of use Limits of use AIR 7 AIR 11/AIR 18/AIR 23/AIR 29/AIR 41 Outdoor temperature/max. heat pump flow temperature A 0 / W 65°C A -10 / W 65°C A -5 / W 60°C A -15 / W 60°C A -15 / W 50°C...
INSTALLATION | Specification 14.4 System schematic diagrams AIR 7, AIR 11, AIR 18 (M2-1) www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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INSTALLATION | Specification Key to system principle schematic for AIR 7, AIR 11 and AIR 18 (M2-1) A Main distributor for 3-phase alternating current B Main distributor for single phase alternating current C Indoor unit control box D Outdoor unit terminal box...
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INSTALLATION | Specification AIR 7, AIR 11, AIR 18 (M2-2) www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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INSTALLATION | Specification Key to system principle schematic for AIR 7, AIR 11 and AIR 18 (M2-2) A Main distributor for 3-phase alternating current B Main distributor for single phase alternating current C Indoor unit control box D Outdoor unit terminal box...
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INSTALLATION | Specification AIR 7, AIR 11, AIR 18 (M2-3) www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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INSTALLATION | Specification Key to system principle schematic for AIR 7, AIR 11 and AIR 18 (M2-3) A Main distributor for 3-phase alternating current B Main distributor for single phase alternating current C Indoor unit control box D Outdoor unit terminal box...
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INSTALLATION | Specification AIR 7, AIR 11, AIR 18 (M2-4) www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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INSTALLATION | Specification Key to system principle schematic for AIR 7, AIR 11 and AIR 18 (M2-4) A Main distributor for 3-phase alternating current B Main distributor for single phase alternating current C Indoor unit control box D Outdoor unit terminal box...
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INSTALLATION | Specification AIR 23, AIR 29, AIR 41 (M4-1) www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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15 Heating circuit circulation pump 1, direct (HCP 1) 16 Mixer sensor (TMK) 17 Heating circuit circulation pump 2, mixed (HCP 2) Power supply via high limit safety cut-out 18 Heating circuit mixing valve (MVH) 19 Control elements (eBus) 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
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INSTALLATION | Specification AIR 23, AIR 29, AIR 41 (M4-2) www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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15 Heating circuit circulation pump 1, direct (HCP 1) 16 Mixer sensor (TMK) 17 Heating circuit circulation pump 2, mixed (HCP 2) Power supply via high limit safety cut-out 18 Heating circuit mixing valve (MVH) 19 Control elements (eBus) 20 DHW auxiliary heater 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
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INSTALLATION | Specification AIR 23, AIR 29, AIR 41 (M4-3) www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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15 Heating circuit circulation pump 1, direct (HCP 1) 16 Mixer sensor (TMK) 17 Heating circuit circulation pump 2, mixed (HCP 2) Power supply via high limit safety cut-out 18 Heating circuit mixing valve (MVH) 19 Control elements (eBus) 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
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INSTALLATION | Specification AIR 23, AIR 29, AIR 41 (M4-4) www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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15 Heating circuit circulation pump 1, direct (HCP 1) 16 Mixer sensor (TMK) 17 Heating circuit circulation pump 2, mixed (HCP 2) Power supply via high limit safety cut-out 18 Heating circuit mixing valve (MVH) 19 Control elements (eBus) 20 DHW auxiliary heater 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
3 Connections (optionally vertical with exit at top or horizontal with exit at rear) 4 Liquid line (refrigerant) 5 Suction gas line (refrigerant) 6 Heating water/DHW return 7 DHW flow 8 Heating water flow 9 Safety valve drain 10 Plastic glide (height-adjustable, 4 pcs) 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
INSTALLATION | Specification 14.6.2 Outdoor unit Outdoor unit for AIR 7, AIR 11 and AIR 18 19,5 47,8 10,5 140,3 1112 Ø850 232±5 1292 320±5 645±5 VHS-M 5, VHS-M 9, VHS-M 14 1 Suction gas line 2 Liquid line www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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INSTALLATION | Specification Outdoor unit for AIR 23 10,5 47,8 19,5 140,3 2040 Ø850 207±5 2224 360±5 595±5 VHS-M 19 1 Suction gas line 2 Liquid line 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
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INSTALLATION | Specification Outdoor unit for AIR 29 and AIR 41 10,5 47,8 19,5 140,3 2040 Ø850 210±5 2224 370±5 440±5 520±5 590±5 VHS-M 25, VHS-M 35 1 Suction gas line 2 Liquid line www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
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INSTALLATION | Specification Outdoor unit with Super Silent Paket (SSP) Ø 840 Ø 809,50 2224 1 Cylindrical silencer 2 SSP snow cover 982000-AIR-M2-M4-EN03.1 | www.ochsner.com...
R407C refrigerant The refrigerant circuit of this appliance is filled with R407C refrigerant. R407C refrigerant is a fluorinated greenhouse gas listed in the Kyoto Protocol. R407C refrigerant may not be discharged into the atmosphere. www.ochsner.com | 982000-AIR-M2-M4-EN03.1...
Contact details: OCHSNER Wärmepumpen GmbH, Ochsner-Straße 1, A-3350 Haag (*) For heat pump space heaters and heat pump combination heaters, the rated heat output Prated is equal to the design load for heatingPde- signh, and the rated heat output of a supplementary heater Psup is equal to the supplementary capacity for heating sup(Tj).
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Contact details: OCHSNER Wärmepumpen GmbH, Ochsner-Straße 1, A-3350 Haag (*) For heat pump space heaters and heat pump combination heaters, the rated heat output Prated is equal to the design load for heatingPde- signh, and the rated heat output of a supplementary heater Psup is equal to the supplementary capacity for heating sup(Tj).
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Contact details: OCHSNER Wärmepumpen GmbH, Ochsner-Straße 1, A-3350 Haag (*) For heat pump space heaters and heat pump combination heaters, the rated heat output Prated is equal to the design load for heatingPde- signh, and the rated heat output of a supplementary heater Psup is equal to the supplementary capacity for heating sup(Tj).
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Contact details: OCHSNER Wärmepumpen GmbH, Ochsner-Straße 1, A-3350 Haag (*) For heat pump space heaters and heat pump combination heaters, the rated heat output Prated is equal to the design load for heatingPde- signh, and the rated heat output of a supplementary heater Psup is equal to the supplementary capacity for heating sup(Tj).
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Contact details: OCHSNER Wärmepumpen GmbH, Ochsner-Straße 1, A-3350 Haag (*) For heat pump space heaters and heat pump combination heaters, the rated heat output Prated is equal to the design load for heatingPde- signh, and the rated heat output of a supplementary heater Psup is equal to the supplementary capacity for heating sup(Tj).
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Contact details: OCHSNER Wärmepumpen GmbH, Ochsner-Straße 1, A-3350 Haag (*) For heat pump space heaters and heat pump combination heaters, the rated heat output Prated is equal to the design load for heatingPde- signh, and the rated heat output of a supplementary heater Psup is equal to the supplementary capacity for heating sup(Tj).
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