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Troubleshooting
Related Manuals for LG SIGNATURE OLED65W9PSA
Summary of Contents for LG SIGNATURE OLED65W9PSA
- Page 1 Safety and Reference Please read this manual carefully before operating your TV and retain it for future reference. OLED65W9PSA OLED77W9PSA OLED65W9PDA OLED77W9PDA *MFL71182452* www.lg.com (1906-REV02) Copyright 2019 LG Electronics Inc. All Rights Reserved.
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Page 2: Important Safety Instruction
Important Safety Instruction • Read these instructions. • Keep these instructions. • Heed all warnings. • Follow all instructions. • Do not use this apparatus near water. • Clean only with dry cloth. • Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. •... - Page 3 Warning! Safety Instructions • Ventilation - Install your TV where there is proper ventilation. Do not install in a confined space such as a bookcase. - Do not install the product on a carpet or cushion. - Do not block or cover the product with cloth or other materials CAUTION while unit is plugged in.
- Page 4 • Grounding (Except for devices which are not grounded.) • Batteries - TV with a three-prong grounded AC plug must be connected to - Store the accessories (battery, etc.) in a safe location out of the a three-prong grounded AC outlet. Ensure that you connect the reach of children.
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Page 5: Optional Extras
Preparing Optional Extras Optional extras can be changed or modified for quality improvement • When the TV is turned on for the first time after being shipped without any notification. Contact your dealer for buying these items. from the factory, initialization of the TV may take approximately These devices work only with certain models. -
Page 6: Lifting And Moving The Tv
Lifting and moving the TV • Avoid touching the screen at all times, as this may result in damage to the screen. • Do not place the product on the floor with its front facing When moving or lifting the TV, read the following to prevent the TV down without padding. - Page 7 Provided item Wall mount Punching Guide Wall • When installing the wall mount, check the positions of the wooden studs using a stud finder. Then, fasten the screws on at least two Wall mounting screw separate studs before proceeding. Wall mounting anchor Ø5 x L65 Stud Wall mounting screw for wood...
- Page 8 Tools you will need • When mounting a TV on the wall, make sure not to install the TV by hanging the power and signal cables • Phillips head + driver (manual or motorized) / on the back of the TV. Ø...
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Page 9: Other Connections
Using the kensington security Other connections system (optional) Connect your TV to external devices. For the best picture and audio quality, connect the external device and the TV with the HDMI cable. (For OLED65W9*) The Kensington security system connector is located at the rear of HDMI the Companion Box (AV Box). -
Page 10: Using Button
Using Button • In PC mode, there may be noise associated with the resolution, vertical pattern, contrast or brightness. If noise is present, change the PC output to another resolution, change the refresh rate to You can simply operate the TV functions, using the button. another rate or adjust the brightness and contrast on the PICTURE menu until the picture is clear. - Page 11 Using Magic Remote To use the button, press and hold for more than 1 second. Control (POWER) Turns the TV on or off. (STB POWER) You can turn your set-top box on or off by adding the set-top box to the universal remote control for your TV. The descriptions in this manual are based on the buttons on the remote Number buttons Enters numbers.
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Page 12: Registering Magic Remote Control
Troubleshooting Registering Magic Remote Control How to register the Magic Remote Control Cannot control the TV with the remote control. • Check if anything such as tape has been placed over the receiver. To use the Magic Remote, first pair it with your TV. • ... - Page 13 Generated Sound • Cracking noise A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal contraction due to temperature and humidity. This noise is common for products where thermal deformation is required. • Electrical circuit humming/panel buzzing A low level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate a product.
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Page 14: Specifications
Specifications Product specifications may be changed without prior notice due to upgrade of product functions. (Depending upon country) Broadcasting Specifications OLED65W9PSA OLED65W9PDA Model OLED77W9PSA OLED77W9PDA Digital Analog Digital Analog Television system SBTVD (ISDBT) NTSC / PAL-M / PAL-N DVB-T/T2 NTSC / PAL-M / PAL-N... -
Page 15: Open Source Software Notice Information
Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to... - Page 16 Important Information for Recommended Measures for Preventing Image Retention Preventing Image Retention • Avoid watching a video displaying an image as listed above for extended periods of time. OLED is a self-emissive technology, which brings many significant benefits to image quality and performance. As with any self-emitting •...
- Page 17 Regulatory WARNING! Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as: • Using cabinets or stands recommended by the manufacturer of the television set.
- Page 18 The model and serial numbers of the Product are located on the back and on one side of the Product. Record them below in case you ever need service. Model Serial No.
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Page 19: Network Settings
SMART TV Quick Setup Guide * Image shown may differ from your TV. * Image shown on a PC or mobile phone may vary depending on the OS(Operating System). * App icon positions may vary on the platform, depending on the software version. Network Settings 4 If the connection is successful, the "[Connected (Settings) on the remote to... -
Page 20: Troubleshooting Network Problems
Troubleshooting Network Problems 1 Press the (Settings) on the remote to Check the AP (Router) or consult your Internet access the settings menu. Point the ( ) [All service provider. Settings] icon and select by pressing the Wheel (OK) button on the remote. When X appears next to Gateway: Unplug the power cord of the AP (Router) and All Settings... -
Page 21: Updating The Tv Firmware
SmartShare Connection to Smartphone 1 Check that Wi-Fi is enabled on your smartphone. To use SmartShare, both devices must on the same local network. 2 Install/run the app for sharing content on your smartphone (It's called LG TV Plus on LG phones). 3 Enable your smartphone to share content files with other devices. -
Page 22: Paramètres Du Réseau
Guide d’installation rapide SMART TV * L’image affichée peut être différente de celle qui s’affiche sur votre téléviseur. * L’image affichée sur un ordinateur ou un téléphone mobile peut varier en fonction du système d’exploitation (SE). * Les emplacements de l’icône de l’application peuvent varier sur la plateforme, en fonction de la version du logiciel. - Page 23 Dépannage des problèmes de réseau 1 Appuyez sur le bouton (Paramètres) de Vérifiez le point d’accès (routeur) ou consultez la télécommande pour accéder au menu des votre fournisseur d’accès à Internet. paramètres. Visez l’icône ( ) [Tous les paramètres] et sélectionnez-la en appuyant sur le bouton Molette (OK) de la télécommande.
- Page 24 Connexion SmartShare à un téléphone intelligent 1 Vérifiez que l’option Wi-Fi est activée sur votre téléphone intelligent. Pour utiliser SmartShare, les deux appareils doivent être connectés sur le même réseau local. 2 Installez ou exécutez l’application prévue pour partager du contenu sur votre téléphone intelli- gent (sur les téléphones LG, il s’agit de LG TV Plus).
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Page 25: Configuración De La Red
Guía de configuración rápida del SMART TV * La imagen que se muestra puede ser diferente a su televisor. * La imagen que se muestra en una PC o un teléfono móvil puede variar según el sistema operativo (sistema operativo). * Las posiciones de los íconos de la aplicación pueden variar en la plataforma según la versión del software. - Page 26 Resolución de problemas de red 1 Presione el botón (Configuración) Revise el AP (enrutador) o consulte a su del control remoto para acceder al menú proveedor de servicios de Internet. Configuración. Vaya al ícono ( ) [Todos los ajustes] y selecciónelo con el botón Rueda (Aceptar) del control remoto.
- Page 27 Conexión de SmartShare a un teléfono inteligente 1 Verifique que la conexión Wi-Fi esté activada en su teléfono inteligente. Para utilizar SmartShare, ambos dispositivos deben estar en la misma red local. 2 Instale y ejecute la aplicación para compartir contenido en su teléfono inteligente (se llama LG TV Plus en teléfonos LG).
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Page 28: Configurações De Rede
Guia Rápido de Configurações SMART TV * As imagens apresentadas podem ser diferentes da sua TV. * As imagens do PC ou Smartphone podem variar dependendo do sistema operacional. * A posição dos Aplicativos podem ser diferentes dependendo da plataforma ou versão do software. Configurações de Rede 4 Se a conexão for conectada corretamente, a 1 Pressione... - Page 29 Resolvendo problemas de Rede 1 Pressione no controle remoto para acessar Verifique o Roteador ou o seu Provedor de o menu. Aponte para o ícone ( ) [Todas as Internet Configurações] e selecione-o pressionando o botão Scroll (OK) no controle remoto. Quando X for exibido próximo do Gateway: Desconecte o cabo de força do Roteador por 5 Todas as Configurações...
- Page 30 Conexão SmartShare com o Smartphone 1 Verifique se a rede Wi-Fi está ativada no smartphone. Para uso do SmartShare, use a mesma rede para conexão. 2 Instale/execute o aplicativo para compartilhar conteúdo (nos telefones LG busque o LG TV Plus). 3 Ative no smartphone o compartilhamento de conteúdo com outros dispositivos.