After Sales Service - Miele PW 6163 Operating Instructions Manual

Problem solving guide
Dispensing system fault
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Fill dispenser 1.
Press start.
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^ Replace or replenish the container. Then
press the START button.
Card fault
§
Card incorrectly inserted in card reader.
^ Insert the card the right way round in the
card reader.
Positioning fault
§
Programme finished
Operate the emergency release.
^ Switch the machine off and then back on
again. If the drum still does not position
itself correctly operate the emergency
release.
Positioning fault
§
Call the Service Department if
mains interruption does not work.
Operate the emergency release.
^ Switch the machine off and then back on
again. If the drum still does not position
itself correctly operate the emergency
release. Call the Service Department.
Positioning fault
§
Programme stopped.
Water in the machine.
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Press the START button. If the drum still
does not position itself correctly select the
"Drainage" option and operate the
emergency release.
36
Positioning fault
§
Programme finished.
Water in the drum.
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^ Switch the machine off and then back on
again. If the drum still does not position
itself correctly select the "Drainage" option
and operate the emergency release.
Positioning fault
§
A Programme stopped.
Operate the emergency release.
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^ Switch the machine off and then back on
again. Press the START button.
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After sales service

In the event of any faults please contact your
Dealer or the nearest Service Department.
When contacting the Service Department,
please quote the Model, Serial number (SN)
and Material number (M.Nr) of your
machine.
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This information can be found on the data
plate, located above the electrical
connection point, or inside the door on the
unclean side.
Please let the Service Department know any
error message that has appeared in the
display.
Should you require spare parts ensure that
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you only use original Miele Spare Parts
(and remember to let the Spare Parts
Department know the model number and
serial number of your machine).
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