Troubleshooting - Genie DN83SPX/12 Instruction Manual

■ Troubleshooting

If there are problems with the camera operation, check the tables below.
If the problem persists, please contact the agent who supplied the product.
Problems
ㆍCheck the power connection.
Nothing appears on the
screen.
ㆍCheck the video signal line connection.
ㆍMake sure that the lens is clean.
Clean the lens with a clean lint free cloth
or brush.
ㆍAdjust the contrast control on the monitor.
The video image is not
clear.
ㆍMake sure that the screen is not exposed
directly to a bright light.
Re-position the camera if necessary.
ㆍRe-adjust the back focus of the camera.
ㆍ Adjust the contrast control of the monitor.
ㆍ If there is an intermediate device, set the
75ohm Hi-z correctly, and also check the
The screen is dark.
connections.
ㆍ Check if an auto iris lens is being used and
if necessary adjust the brightness level.
There is a problem with
ㆍPlease check if an appropriate power source
the camera operation.
to the camera complies with the manufacturer's
The camera surface is
standard requirement, or if the voltage is
too hot and black stripes
fluctuating. Check for ground loops.
appear on the screen.
PIXIM Digital Day/Night Bodied Camera
Troubleshooting
32
Problems
ㆍCheck if 'MOTION DETECTION' mode is
The MOTION
turned on.
DETECTION function is
not working.
ㆍCheck the setting of the MD AREA.
Colors are not quite
ㆍCheck the 'WHITE BAL' setting.
right.
ㆍCheck if the camera is facing directly into
sunlight or fluorescent light.
The screen is
ㆍCheck if an auto iris lens is being used.
flickering.
ㆍCheck the connection of the lens connector
cable.
L/L mode isn't able to ㆍHave you connected your camera to DC power
be selected. source? Connect it to AC power source.
L/L mode is not ㆍCheck the frequency of power supply
available. (60Hz for NTSC, 50Hz for PAL).
SENS-UP function is ㆍCheck if the AGC menu is set to the OFF
not working. position.
33
Troubleshooting
PIXIM Digital Day/Night Bodied Camera