Rinnai RL75i Installation And Operation Manual page 46

How do I get service?
You must contact a licensed professional for the repair of a product under this Limited Warranty. For the name
of a licensed professional please contact your place of purchase, visit the Rinnai website (www.rinnai.us), call
Rinnai at 1-800-621-9419 or write to Rinnai at 103 Interna onal Drive, Peachtree City, Georgia 30269.
Proof of purchase is required to obtain warranty service. You may show proof of purchase with a dated sales
receipt, or by registering within 30 days of purchasing the product. To register your tankless water heater,
please visit www.rinnai.us. For those without internet access, please call 1-866-RINNAI1 (746-6241). Receipt of
Registra on by Rinnai will cons tute proof-of-purchase for this product. Registra on of product installed in new
home construc on may be verified with a copy of the closing papers provided by the ini al home buyer.
However, Registra on is not necessary in order to
validate this Limited Warranty.
What is not covered?
This Warranty does not cover any failures or opera ng
difficul es due to the following:
accident, abuse, or misuse
altera on of the product or any component part
misapplica on of this product
improper installa on (such as but not limited to)
product being installed in a corrosive
environment
condensate damage
improper ven ng
There is no warranty coverage on product installed in a closed loop applica on, commonly associated with space
hea ng only applica ons.
Use of an MCC-91-2 controller in a residen al dwelling will reduce the warranty coverage to that of a
commercial warranty applica on except when an MCC-91-2 is used with a hydronic air handler for temperatures
no higher than 160° F (71° C).
This Limited Warranty does not apply to any product whose serial number or manufacture date has been
defaced.
This Limited Warranty does not cover any product used in an applica on that uses chemically treated water such
as a pool or spa heater.
Limita on on warran es
No one is authorized to make any other warran es on behalf of Rinnai America Corpora on. Except as expressly
provided herein, there are no other warran es, expressed or implied, including, but not limited to warran es of
merchantability or fitness for a par cular purpose, which extend beyond the descrip on of the warranty herein.
Any implied warran es of merchantability and fitness arising under state law are limited in dura on to the
period of coverage provided by this Limited Warranty, unless the period provided by state law is less. Some
states do not allow limita ons on how long an implied Limited Warranty lasts, so the above limita on may not
apply to you.
Rinnai shall not be liable for indirect, incidental, special, consequen al or other similar damages that may arise,
including lost profits, damage to person or property, loss of use, inconvenience, or liability arising from improper
installa on, service or use. Some states do not allow the exclusion or limita on of incidental or consequen al
damages, so the above limita on may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
www.rinnai.us/warranty
46
incorrect gas type
incorrect gas or water pressure
absence of a drain pan under the appliance
water quality
improper maintenance (such as but not limited to
scale build-up, freeze damage, or vent blockage)
incorrect sizing
any other cause not due to defects in materials or
workmanship
problems or damage due to fires, flooding, electrical
surges, freezing or any acts of God.
force majeure
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