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Error Code 380, 381, 382 & 385
A paper jam has occurred inside the printer
1. Gently raise the scanner and press the OPEN
button to open the top cover fully.
2. Take out the image drum unit and place it on
a flat surface.
3. Cover the image drum unit.
4. To remove a sheet from the central area of
the belt, carefully separate the sheet from the
belt surface and withdraw the sheet.
5. If the paper is jammed just entering the fuser,
press the release lever and pull out the trapped
paper.
Note: Do not attempt to pull the sheet if the
paper is well advanced into the fuser.
6. To remove a sheet from the fuser, move the
two blue lock levers towards the front of the
machine to release the fuser. Lift the fuser unit
out using the handle (A).
6
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