Warranty Policy - Vetta VL110 Manual

WARRANTY POLICY

ENG
ACUMEN INC. WARRANTS ALL VETTA (The Company) PRODUCTS AGAINST MANUFACTURER DEFECTS FOR A
PERIOD OF 3 YEARS. Subject to the following limitations, terms and conditions, components will be free of manufacturing
defects in materials and workmanship. The 3 year limited warranty is conditioned upon the components being used and
operated in normal riding conditions. This warranty does not cover normal wear and tear (i.e. battery replacement, broken
wire), rider abuse, acts of God, improper installation or product alteration. This warranty is void if the components were not
purchased (new) from or through an authorized VETTA retailer or dealer, examples of unauthorized dealers are online
auction sites or online retailers that do not offer service.
ACUMEN INC. at its sole discretion will repair or replace items at its own cost. Users are responsible for all freight and shipping
charges, when returning items for warranty service.
ACUMEN INC. will pay the freight when returning serviced items, via USPS or UPS to consumers or dealers, once the item(s)
has been repaired or replaced.
REQUIREMENTS FOR WARRANTY SERVICING
1. Prior to shipping an item back, you must fi rst obtain a Return Authorization Number (s) (RA#). Each item being returned
must have an individual RA#.
2. To obtain an RA #, you must either contact the retailer where the product was originally purchased from, or contact VETTA
directly at customerservice@vetta.com.
3. For trouble shooting purposes, we request that the complete unit with packaging be returned to ACUMEN INC. unless
otherwise stated by VETTA representative.
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