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Data display is extremely slow.
Computer LCD screen operates the best under the following temperature range:
Operating range is: 0 ˚C to 50 ˚C or 32 ˚F to 122 ˚F.
Screen is dark and display erratic characters.
Do not leave the computer in direct sunlight for extended periods of time. Move the computer into the shade until the screen recovers.
Noted: Data will not be affected.
Screen reading is weak or fading.
Screen readings are erratic and read too high or too low.
Screen "frozen", no response to buttons.
Symptom of a weak battery. Replace the battery.
No display whatsoever.
Battery is completely dead, or not installed. Replace or install the battery.
WARRANTY POLICY
ACUMEN INC. WARRANTS ALL VETTA (The Company) PRODUCTS AGAINST MANUFACTURER DEFECTS FOR A
PERIOD OF 3 YEARS. Subject to the following limitations, terms and conditions, components will be free of
manufacturing defects in materials and workmanship. The 3 year limited warranty is conditioned upon the components
being used and operated in normal riding conditions. This warranty does not cover normal wear and tear (i.e. battery
replacement, broken wire), rider abuse, acts of God, improper installation or product alteration.
This warranty is void if the components were not purchased (new) from or through an authorized VETTA retailer
or dealer. Examples of unauthorized dealers are online auction sites or online retailers.
ACUMEN INC. at its sole discretion will repair or replace items at its own cost. Users are responsible for all freight and
shipping charges, when returning items for warranty service.
ACUMEN INC. will pay the freight when returning serviced items, via USPS or UPS to consumers or dealers, once the
item(s) has been repaired or replaced.
REQUIREMENTS FOR WARRANTY SERVICING
1. Prior to shipping an item back, you must first obtain a Return Authorization Number (s) (RA#). Each item being
returned must have an individual RA#.
2. To obtain an RA #, you must either contact the retailer where the product was originally purchased from, or contact
VETTA directly at customer service @ vetta.com.
3. For trouble shooting purposes, we request that the complete unit with packaging be returned to ACUMEN INC.
unless otherwise stated by VETTA representative.
ITEMS TO BE INCLUDED IN RETURNS
1. The defective product(s)
2. A letter clearly stating the problem(s) with the returned item(s).
3. Copy of the original sales receipt showing proof of purchase date.
4. The Company is not responsible for loss or additional damages while in transit to ACUMEN INC.
5. Clearly mark the RA# on the outside of the return packaging. All items without an RA # will be refused and returned
to the return address on the package.
The Company shall not be held responsible for replacing items with new items for greater than the amount of the original
item purchase price. This limited warranty does provide the original owner with certain legal rights and recourse. The
original owner may possess other rights or recourse, depending on the state or country. Please check the web to help
answer any question and service manual.
ACUMEN INC CUSTOMER SERVICE CENTERS
Acumen Inc.
101A Executive Dr., Suite 100, Sterling, VA 20166, USA.
Acumen Europe BV
Splijtbakweg 117, 1333 HJ, Almere, The Netherlands.
Email: customerservice@vetta.com
Website: www.vetta.com
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