Hitachi AMS 2000 Series Service Manual page 89

Locating the failure
When you receive a failure notice, use the following procedure to locate the
array and identify the failure.
1. Start Navigator 2.
2. On the system on which Navigator 2 is installed, start a web browser.
and enter the following URL in the address field:
http://xxxx:23015/StorageNavigatorModular/Login
where xxxx is the IP Address for the management host with Navigator 2
3. Press the ENTER key.
NOTE: It is possible to use a system that does not have Navigator 2
installed. After starting the web browser, enter the above URL in the
address field.
NOTE: If Navigator 2 does not start, there may be a communication
failure with the host on which Navigator 2 is running, or the host itself may
not be running. Ping the management host to check communication.
Restore communication as needed and then continue below.
4. Check the status of the array in which the failure occurred.
a. Check the email or SNMP that notified you of the failure. Note the
serial number of the array.
Figure 2-2: Checking the Mail or SNMP that Notified you of a Failure
b. If you have already located the array by observing warning or failure
lights, obtain the serial number from the label, as shown in
3.
Table 2-1: Locations of Array Serial Number Labels
Item Description
1
Base Unit
Figure 2-3: Locations of Array Serial Number Labels
Item Description
High-density
2
Expansion Unit
Identifying failed parts
Hitachi AMS 2000 Family Storage System Service Guide
Item Description
3
Expansion Unit
Figure 2-
Serial Number
4
Location
2–3