Warranty - Fakir prestige VC 20 S Operating Instructions Manual

en
We provide a warranty for this appliance subject to the following conditions:
1. The customer's main place of residence is in the EU and the appliance was
bought from a dealer located in Germany.
2. We undertake to repair the appliance, free of charge, including free shipment,
if it becomes defective due to a material or assembly error within 24 months
(within 12 months if used commercially or used for self-employed professional
purposes) and if notification of the defect is given within the warranty period.
A pre-condition of our warranty is that the appliance is always treated properly.
The warranty terms start on the date of purchase.
3. Parts subject to natural wear (e.g. drive belts, batteries, brushes, filters) do not
fall under the terms of warranty.
4. The warranty will lapse if the appliance is modified or repaired by persons
we have not authorized. Also, no third-party spare parts or accessories
may be used.
5. The main focus of the warranty is on performing repairs or exchanging defec-
tive parts. Repairs on site can only be demanded for large stationary applian-
ces. The invoice or sales receipt of the retail dealer with the purchase date
is required for all guarantee claims.
6. If a repair fails and the damage or defect cannot be rectified even after
a second attempt, the appliance will be replaced with one of the same value.
If neither repair nor replacement is possible, the customer is entitled to return
the appliance and demand reimbursement of the purchase price. In the event
that the appliance is exchanged or the purchase price reimbursed, a usage fee
may be raised for the period that the appliance was in use.
7. Warranty work does not extend the Warranty period or mark the start of a new
warranty period. The warranty term of installed spare parts ends at the same
time as the warranty period for the whole appliance.
8. The contractual and / or statutory regulations relating to the correction or faults
are not affected by the provisions of the Warranty.
16

Warranty

Valid from 1st June 2014