avertX HD838IRM User Manual

Hd indoor/outdoor ip camera
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HD838IRM
HD Indoor/Outdoor IP Camera
User Manual

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Summary of Contents for avertX HD838IRM

  • Page 1 HD838IRM HD Indoor/Outdoor IP Camera User Manual...
  • Page 2 The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall AVERTX be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation,...
  • Page 3 Before using, make sure power supply and others are properly connected. • While operating, if any abnormal condition or malfunction is observed, stop using the camera immediately and then contact AvertX Customer Support. Handling • Do not disassemble or tamper with parts inside the camera.
  • Page 4 REGULATION This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This symbol on the product or on its packaging indicates that this product shall not be treated as household waste in accordance with Directive 2002/96/EC.
  • Page 5: Table Of Contents

    TABLE OF CONTENTS INTRODUCTION ............................... 8 Overview ..............................8 Camera Default Settings ......................8 Product Features ........................8 GETTING STARTED ..............................9 Box Contents ............................9 Camera Overview ........................... 10 Camera Diagram ........................10 Dimensions ..........................11 Connections ..........................12 Installing the Camera ..........................
  • Page 6 Log ............................ 29 System Service ......................... 29 Security ............................ 30 Authentication ........................30 IP Address Filter ........................ 30 User Management ........................31 Online Users ........................31 Network ..............................32 Basic Settings ........................... 32 Basic Settings > TCP/IP ....................32 Basic Settings > DDNS ..................... 33 Basic Settings >...
  • Page 7 Storage ..............................51 Schedule Settings ........................51 Schedule Settings > Record Schedule ................51 Schedule Settings > Capture Schedule ................53 Schedule Settings > Capture Parameters ................. 54 Storage Management ....................... 55 HDD Management......................55 Net HDD ..........................56 37084AA...
  • Page 8: Introduction

    INTRODUCTION OVERVIEW The AVX-HD838IRM is capable of streaming real time ultra HD 4K video, with built-in machine learning analytics and true WDR, improving detection in scenes with varied lighting. The dual streaming can be used in a variety of building surveillance installations.
  • Page 9: Getting Started

    BOX CONTENTS Before proceeding, please check that the box contains the items listed here. If any item is missing or has defects, do not install or operate the product and contact your dealer for assistance. AVX-HD838IRM Self-Tapping Plastic Anchors Camera...
  • Page 10: Camera Overview

    CAMERA OVERVIEW Before installing or connecting the bullet camera, please refer to this section and complete preparations for camera setup and all switch settings. Camera Diagram Dome Cover Adjustment Screws Lens MicroSD Card Slot Supports up to 128GB MicroSD card Reset Button The reset button will restore the camera to factory default settings.
  • Page 11: Dimensions

    Dimensions Dome Width – 3.95” (100.4 mm) Base Width – 6.04” (153.3 mm) Height – 4.39” (111.6 mm) 37084AA...
  • Page 12: Connections

    Connections The AVX-HD838IRM cameras use Power over Ethernet (PoE). Connect one end of the Ethernet cable to the dongle, and connect the other end to the recorder, or to a PoE switch. • Protect the network cable connection from water damage by running the cord inside a wall or ceiling, or through conduit.
  • Page 13 To Install the weather resistant cable connector: 1. Slide all pieces of the waterproof cable connector over the cable plug in this order: • Thread Lock Cap • Flexible silicone seal ring. You will need to stretch the silicone seal over the RJ-45 plug. Tip: Insert the flexible silicone seal ring onto the tip of a pair of needle nose pliers and stretch the seal over the RJ45 plug.
  • Page 14: Installing The Camera

    Tighten dome cover screws just enough so the bottom of cover is flush with the base for a good seal. Tip: Use the AvertX Connect mobile app to view the camera while adjusting view. Note: AvertX recommends sealing the opening at the wall and at the base of the camera with silicone caulking. 37084AA...
  • Page 15: Resetting The Camera

    4. Allow 2 minutes before attempting to rediscover camera. Focusing the Camera If the picture from your camera looks blurry, it may need to be focused. The AVX-HD838IRM camera is equipped with a motorized auto focus/zoom lens, and will focus when you activate the zoom function.
  • Page 16: Connecting

    AvertX recorders will automatically apply a DHCP IP address. If you are not connecting the camera to an AvertX recorder or DHCP network, you must set a static IP address. NCM allows you to do this in the bottom left corner: 1.
  • Page 17: Connecting To The Camera

    AvertX IP cameras using third party software like VLC media player (http://www.videolan.org). To connect the camera, you may need to provide the stream URL. All AvertX IP cameras are capable of delivering two RTSP streams over HTTP. The stream URLs are listed below: •...
  • Page 18: Live View

    LIVE VIEW Description Browse to Live View page to view live video Browse to Playback page to search video recorded to onboard storage Browse to Picture page to enter the picture searching interface Browse to Analytics Page. Browse to Advanced Page Change Aspect Ratio in Live View Select which stream displays in Live View Click to select the third-party plug-in...
  • Page 19: Playback

    Exit the device interface PLAYBACK This section explains how to view the recorded video files stored on the microSD card. Notes: Playback menu can only be accessed in Internet Explorer. You must be running Internet Explorer as admin to retrieve images or recorded video on the microSD card.
  • Page 20: Picture

    You can also input the time and click to locate the playback point in the Set playback time field. You can also click to zoom out/in the progress bar. The different colors of the video on the progress bar stand for the different video types. PICTURE The picture searching interface allows user to search, view, and download the pictures stored in the local storage or network storage.
  • Page 21: Analytics

    ANALYTICS Intrusion Detection Check Enable to activate Intrusion Detection. Area Settings Analytic: Choose between Person Detection and Vehicle Detection. Start Recording: Start/Stop a live video recording and save to selected location. Capture: Capture live view image and save to selected location. Max.
  • Page 22 To Create a Detection Area: 1. Click on Detection Area. 2. Click on the image to set the first corner of the detection area. 3. Move to the next corner point and click to set. Repeat this process to complete the shape. Note: The detection area can be adjusted by clicking on a corner and dragging to the new position.
  • Page 23: Arming Schedule

    Arming Schedule Analytics Arming Schedule allows user to define when analytics events will trigger snapshot images and/or recorded video and save the outputs the on-board storage. Delete: Select a scheduled block of time and to remove it from the schedule. Delete All: clears all blocks of scheduled time from the schedule.
  • Page 24: Linkage Method

    Linkage Method Normal Linkage Upload to Memory Card/NAS – Capture the image when an alarm is triggered and upload the snapshot to onboard storage. Note: Arming Schedule must be configured for this function. Trigger Recording A1 – The video will be recorded to onboard storage when intrusion is detected by a person or vehicle.
  • Page 25: Advanced

    ADVANCED SYSTEM System Settings Basic Information Basic Information displays details about the camera. Device Name and Device No. are customizable. Time Settings Configure the time synchronization and DST settings. Select the Time Zone of your location from the drop-down menu. 37084AA...
  • Page 26: Dst (Daylight Savings Time)

    To configure the NTP settings: 1. Click to enable the NTP function. 2. Configure the following settings: Server Address: IP address of NTP server. NTP Port: Port of NTP server. Interval: The time between synchronizing actions with NTP server. Note: You can click the Test button to test the time synchronization function via NTP server.
  • Page 27: Metadata Settings

    Metadata Settings The metadata of the smart event includes the target ID, target coordinate and time information. To enable Smart Event: 1. Click Smart Event. 2. Click Save. About Click View Licenses to check information about the open source software that applies to the IP camera. 37084AA...
  • Page 28: Maintenance

    Maintenance Upgrade & Maintenance Process the operations, including reboot, partly restore, restore to default, export/import the configuration files, and upgrade the device. • Reboot: Restart the device. • Restore: Reset all the parameters, except the network parameters and user information, to the default settings.
  • Page 29: Log

    Export the camera log files. To export log files: 1. Set the log search conditions to specify the search, including Major Type, Minor Type, Start Time and End Time. 2. Click Search to search log files. The matched log files will be displayed on the log list interface.
  • Page 30: Security

    Security Configure the parameters, including Authentication, IP Address Filter, and Security Service. Authentication 1. Set up authentication method for RTSP Authentication and WEB Authentication. CAUTION: Digest is the recommended authentication method for better data security. Be aware of the risk if you adopt basic as the authentication method. 2.
  • Page 31: User Management

    To configure IP Address Filtering: 1. Check the checkbox of Enable IP Address Filter. 2. Select the type of IP Address Filter in the drop-down list, Forbidden and Allowed are selectable. 3. Setup the IP Address Filter list: • Add: Add an IP Address •...
  • Page 32: Network

    NETWORK Basic Settings Basic Settings > TCP/IP Configure the basic network settings, including the NIC Type, IP Address, Subnet Mask, Gateway, MTU settings and Multicast Address. (Optional): 1. Check Enable Multicast Discovery, and then the online network camera can be automatically detected by client software via private multicast protocol in the LAN.
  • Page 33: Basic Settings > Ddns

    Basic Settings > DDNS Before you start: Registration on the DDNS server is required before configuring the DDNS settings of the camera. 1. Check the Enable DDNS checkbox to enable this feature. 2. Select DDNS Type. Two DDNS types are selectable: DynDNS and NO-IP. DynDNS: 1.
  • Page 34: Basic Settings > Pppoe

    Basic Settings > PPPoE 1. Check Enable PPPoE. 2. Enter User Name, Password, and Confirm password. Note: The User Name and Password should be assigned by your ISP. 3. Click Save. Note: A reboot is required for the settings to take effect. Basic Settings >...
  • Page 35: Basic Settings > Nat

    Basic Settings > NAT NAT interface allows you to configure the UPnP™ parameters. Universal Plug and Play (UPnP™) is a networking architecture that provides compatibility among networking equipment, software and other hardware devices. The UPnP protocol allows devices to connect seamlessly and to simplify the implementation of networks in the home and corporate environments.
  • Page 36: Advanced Settings

    Advanced Settings Advanced Settings > SNMP 1. Check Enable SNMPv1 and/or Enable SNMP v2c. 2. Configure the SNMP settings. Note: The settings of the SNMP software should be the same as the settings you configure here. 3. Click Save to save and finish the settings. Note: A reboot is required for the settings to take effect.
  • Page 37: Advanced Settings > Https

    Advanced Settings > HTTPS HTTPS provides authentication of the web site and its associated web server, which protects against Man-in-the-middle attacks. Note: • HTTPS is enabled by default. • If HTTPS is enabled, the camera creates an unsigned certificate automatically. 1.
  • Page 38: Advanced Settings > Integration Protocol

    Before you start: The authentication server must be configured. Please apply and register a user name and password for 802.1X in the server. 1. Check the Enable IEEE 802.1X checkbox to enable the feature. 2. Configure the 802.1X settings, including Protocol, EAPOL Version, User Name, Password and Confirm.
  • Page 39: Video/Audio

    Alarm information can be sent to destination IP or Host via HTTP protocol. Note: HTTP data transmission should be supported by the destination IP or Host. 1. Input destination IP or host name, URL, and port number. 2. Click Test to see if the service is available. 3.
  • Page 40 Note: The camera will require a reboot to turn H.264+/H.265+ on or off. IMPORTANT: AvertX ProConnect recorders do not currently support H.265 video encoding. Notes: • Upgrade your video player to the latest version if live view or playback does not work properly due to compatibility.
  • Page 41 Audio Encoding G.722.1, G.711 ulaw, G.711alaw, G.726, MP2L2 and PCM are selectable. For MP2L2, the Sampling Rate and Audio Stream Bitrate are configurable. For PCM, the Sampling Rate can be set. Audio Input MicIn and LineIn are selectable for the connected microphone and pickup respectively. Input Volume 0-100 adjustable.
  • Page 42: Image

    IMAGE Display Settings Configure the image adjustment, exposure settings, day/night switch, backlight settings, white balance, image enhancement, video adjustment, and other parameters in display settings, OSD settings, and privacy mask. Scene Use the Scene dropdown to enable a preset configuration: Normal, Back light, Front light, Low Illumination, Custom 1 or Custom 2.
  • Page 43: Exposure Settings

    Item Description Brightness Set the degree of brightness of images. Low brightness High brightness Saturation Set the intensity of color in the image. Low saturation High saturation Contrast Set the degree of difference between the blackest pixel and the whitest pixel. Low contrast High contrast Sharpness...
  • Page 44: Backlight Settings

    Day: The camera provides high-quality color images using the existing light. Night: The camera provides high-quality black and white images using the existing light. Auto: The camera outputs the optimum images according to the light condition. In this mode, the camera can switch between night mode and day mode automatically.
  • Page 45: White Balance

    White Balance White balance is the process of offsetting unnatural color cast in images under different color temperatures so as to output images that best suit human eyes. Image Enhancement • Digital Noise Reduction: DNR reduces the noise in the video stream. OFF, Normal and Expert are the available options.
  • Page 46: Osd Settings

    OSD Settings Customize the camera name, time/date format, display mode, and OSD size displayed in live view. To configure OSD settings: 1. Check the applicable checkbox to display the camera name, date or week. 2. Edit the camera name in the text field of Camera Name. 3.
  • Page 47: Privacy Mask

    Privacy Mask Privacy mask enables you to cover certain areas on the live video to prevent certain spots in the surveillance area from being viewed and recorded. rivacy mask areas are used to protect privacy. For example, a privacy mask can cover the keypad of an ATM machine or the entry to fitting rooms. To configure privacy masks: 1.
  • Page 48: Event

    EVENT Motion Detection Motion detection detects moving objects in the defined areas. In order to detect the moving objects accurately and reduce the false alarm rate, normal configuration and expert configuration are available for varied motion detection environments. To configure Normal motion detection: 1.
  • Page 49: Expert Motion Detection

    Expert Motion Detection Expert motion detection is primarily used to configure the sensitivity and proportion of object on each area for different day/night switch. 1. Draw the detection area. 2. Select OFF for Scheduled Image Settings. 3. Select the Area by number. 4.
  • Page 50: Set The Arming Schedule For Motion Detection

    Set the Arming Schedule for Motion Detection To configure the motion detection schedule: 1. Click on the time bar and drag the mouse to select the time period. Note: Click on the selected time period, you can adjust the time period to the desired time by either moving the time bar or input the exact time period.
  • Page 51: Storage

    STORAGE Schedule Settings Schedule Settings > Record Schedule This camera includes an integrated microSD™ card slot that can be used to record video. The card slot is compatible with a microSD™ card up to 128GB. This section is used to define when video should be recorded to the microSD card.
  • Page 52 3. Select the Record Type: • Continuous If you select Continuous, the video will be recorded automatically according to the time of the schedule. • Motion If you select Motion Detection, the video will be recorded when the motion is detected.
  • Page 53: Schedule Settings > Capture Schedule

    Schedule Settings > Capture Schedule This camera includes an integrated microSD™ card slot that can be used to record images. The card slot is compatible with a microSD™ card up to 128GB. This section is used to define when images should be saved to the microSD card.
  • Page 54: Schedule Settings > Capture Parameters

    Schedule Settings > Capture Parameters 1. Check Enable Timing Snapshot. 2. Select the Quality and Interval. • Quality: Low, Medium, High • Interval: length of time between images  Capture Intervals: • Days: 1-7 • Hours: 1-168 • Minutes: 1-10080 •...
  • Page 55: Storage Management

    Storage Management HDD Management View the capacity, free space, status, type, formatting type, and progress of the disk. Note: The camera must be powered off when installing the microSD card. If the status of the disk is Uninitialized, check the corresponding checkbox to select the disk and click Format to start initializing the disk.
  • Page 56: Net Hdd

    Net HDD View, add and delete network storage locations. To add Net HDD: 1. Enter IP address of the network disk. 2. Enter the file path of the network disk. 3. Click Save. Note: A Net HDD can be Deleted by clicking X under the Delete column. Note: Once added, a network disk can be initialized in the HDD Management tab.
  • Page 57 All rights reserved. No part of this publication may be reproduced by any means without written permission from AvertX. The information in this publication is believed to be accurate in all respects. However, AvertX cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice.

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