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S E RV I C E
I N F O R M A T I O N
I N S T A L L A T I O N C H E C K L I S T
Has the packing material been removed?
Turn the unit on first, is the unit operating
properly? If not, is it plugged in? Is the
control turned on?
Has the unit been secured in place with an
anti-tip bracket or by a secure overhead
cabinet or structure?
Are front leveling legs extended and
making contact with the floor? Is the unit
level?
Is power cord connected directly to a
properly grounded 3-prong outlet?
Has the drain pan been installed properly,
(Model 430)?
Is the kickplate screwed in place?
Are the grille screws back in position,
(Model 430)?
Are door panels attached securely and
properly aligned?
Are doors aligned for proper appearance
and operation?
Have installation problems been noted on
Product Registration card?
Does the 90-degree door stop need to be
applied?
Have you given your customer the warranty
package?
The information and images in this book are
the copyright property of Sub-Zero, Inc.
Neither this book nor any information or
images contained herein may be copied or
used in whole or in part without the express
written permission of Sub-Zero, Inc.
©Sub-Zero, Inc. all rights reserved.
S E RV I C E
I N F O R M AT I O N
If service is necessary, maintain the quality
built into your Sub-Zero unit by calling a
Sub-Zero authorized service center.
To obtain the name and number of a
Sub-Zero authorized service center, check
the Contact & Support section of our website,
subzero.com or call Sub-Zero Customer
Service at 800-222-7820.
When calling for service, you will need the
model and serial number of your unit. You'll
find these numbers on the model and serial
number plate. For Models 424 and 424FS, the
plate is located on the underside of the top
wall. For Models 427 and 427R, it is attached to
the underside of the control panel. For Model
430, the plate is located inside the door near
the top hinge on the main frame extrusion.
If you are storing or disposing of your old
refrigerator or freezer, please do it safely.
Remove the doors or tightly secure the
doors closed. Child entrapment accidents
can be tragic.
C O N TA C T
I N F O R M A T I O N
Sub-Zero
Customer Service:
800-222-7820
Website:
subzero.com
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