Roche Accu-Chek Complete Owner's Booklet
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Roche Accu-Chek Complete Owner's Booklet

Roche Accu-Chek Complete Owner's Booklet

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  • Page 1 ® Owner’s Booklet...
  • Page 3 ACCU-CHEK Complete system with comfort, convenience, and control in mind – to help make living with diabetes a little easier. This booklet will help you get the most from your ACCU-CHEK Complete system. We also invite you to visit www.accu-chek.com to find out about services, tools, and information that can help you manage your diabetes.
  • Page 4 The ACCU-CHEK Complete System* Your new ACCU-CHEK Complete meter and accessories work together to measure the amount of sugar (glucose) in your blood to help you and your doctor control your diabetes. The system includes: • ACCU-CHEK Complete Meter •...
  • Page 5 Important Information About Your New Meter • Your blood glucose meter is designed and approved for testing fresh capillary whole blood samples (like blood taken from fingertips) outside the body ( in vitro diagnostic use). It should not be used to diagnose diabetes.

  • Page 6: Table Of Contents

    Contents Chapter 1: Understanding Your New System ................8 Installing (or Changing) the Batteries ..................11 Setting the Time and Date ....................13 Coding the Meter ........................14 Using Your Test Strips ......................15 Using ACCU-CHEK Comfort Curve Test Strips ...............16 Using ACCU-CHEK Advantage Test Strips ..............16 Chapter 2: Control Testing .....................17 Why Run Control Tests ......................17...
  • Page 7 Understanding Your Test Results ..................28 Symptoms of High or Low Blood Sugar................29 Unusual Test Results......................29 Adding Test Result Information....................30 Diary Information ........................31 Chapter 4: Using Your Meter’s Memory .................33 Reviewing Memory Information ..................34 Reviewing Averages.....................35 Reviewing Glucose Ranges ..................36 Reviewing Trends......................37 Reviewing Graphs ......................38 Reviewing Glucose Results ..................39 Reviewing Diary Records .....................39...
  • Page 8 Meter Options ......................46 Insulin Options ......................48 Insulin Pump Setting ....................50 Glucose Range Settings ....................51 Time Block Settings .....................52 Diary Default Settings ....................54 Country Options ......................56 Chapter 6: Adding and Changing Information in Memory ...........58 Enter/Edit Menu Options .....................58 Changing Diary Information..................60 Changing Insulin Information..................62 Changing Insulin Pump Information................64 Changing Carbohydrate Information ................68...
  • Page 9 Cleaning Your Lancet Device....................81 Checking the Batteries......................82 Screen Messages and Troubleshooting ................83 Chapter 8: Technical Information ..................88 Product Limitations......................88 Specifications ........................88 Product Safety Information....................89 Warranty..........................90 Money-Back Guarantee ......................91 Additional Supplies ......................94 Information for Professional Caregivers................95 Index ..........................96 Contents ACCU-CHEK Customer Care Service Center 1-800-858-8072...

  • Page 10: Chapter 1: Understanding Your New System

    Chapter 1: Understanding Your New System* *Items may be sold separately. Display – Buttons – The Code Key Slot – Shows blood function of each Insert code key button is shown sugar results, through this messages, and on the screen opening.
  • Page 11 EXAMPLE Title – Screen Warning name appears Symbols – at the top of Explained in the display. the trouble - shooting section on page 83. Function – What each Message Area – button does in Menu choices, this screen. test results, directions, and messages.
  • Page 12 Electrodes Protective Data Port – Data Port – (silver-colored bars) Cover Used to transfer data Used to transfer data from the meter to a from the meter to a computer. computer. Yellow Window Ejector Lancet Test Strip Vial Cap with Comfort Dial Test Strip Depth Selection Lancet Device...

  • Page 13: Installing (Or Changing) The Batteries

    Installing (or Changing) the Batteries Slide the battery cover off the back of the meter. Insert the batteries on top of the strips with the + and - ends matching the marks in the battery compartment. Slide the battery cover back in place. If you are replacing batteries, wait 40 seconds to turn on the meter.
  • Page 14 Notes: • The meter uses two AAA batteries. It’s best to use long-lasting alkaline batteries and to keep an extra pair on hand. • The battery symbol means the batteries are low and should be • Always replace both batteries at the same time and with the changed soon.

  • Page 15: Setting The Time And Date

    Setting the Time and Date ▲ Setting time and date is important if you use the meter’s memory or connect to a computer. Press any button to turn on the meter. If you are turning Select Language the meter on for the first time, press Español Français highlight the desired language, then press ENTER.

  • Page 16: Coding The Meter

    Coding the Meter With the meter off, slide the Notes: code key into the code key • If the message “Code Key slot. It should easily snap into Missing. . .” appears on the place. display, turn off the meter, make Press any button to turn on sure the code key is all the way the meter.

  • Page 17: Using Your Test Strips

    Using Your Test Strips You may use either ACCU-CHEK Comfort Curve or ACCU-CHEK Advantage test strips with this meter. ACCU-CHEK Comfort Curve test strips are recommended because they’re faster and require less blood than ACCU-CHEK Advantage test strips. This means easier and more convenient testing for you. •...

  • Page 18: Using Accu-Chek Comfort Curve Test Strips

    Using ACCU-CHEK Comfort Curve Test Strips Electrodes (silver- colored bars) Yellow window Fill the yellow window Touch and hold a drop to the edge – completely. not the top – of the yellow window. This owner’s booklet will help you learn to test with ACCU-CHEK Comfort Curve test strips. Using ACCU-CHEK Advantage Test Strips Electrodes (silver- colored bars)

  • Page 19: Chapter 2: Control Testing

    Chapter 2: Control Testing Why Run Control Tests Control tests ensure that both the meter and the test strips are working properly and giving reliable results. You should run a control test when: • The meter is new • You drop the meter •...

  • Page 20: Running A Control Test

    Running a Control Test For control testing, you’ll need your meter, a test strip, the bottle of control solution, and a napkin or paper towel. Insert the end of the test strip with the silver-colored bars into the meter, Electrodes with the yellow window facing up.
  • Page 21 Briefly roll the bottle of control solution, open it, squeeze one drop onto a paper towel, and wipe the tip of the bottle clean. Touch and hold one drop of control solution to the edge of the yellow window. When the test is done, the meter displays the test result. Check that the Level 1 result is within the Level 1 range on the test strip vial.
  • Page 22 Press EDIT, then press + or - until L1 Control is displayed in the highlighted area. Enter Events 08-07-03 10:00AM If you are using L2 Control Solution, keep pressing + or - until L2 Control Solution No Event No Event is displayed.

  • Page 23: Understanding Control Test Results

    Understanding Control Test Results The label on your test strip vial shows the acceptable ranges for Level 1 and Level 2 test solutions. Your control test results should Range (mg/dL) be within the listed range. Make sure you compare the result to the Level 1 (LO) 42–72 range for the level of control solution you used (Level 1 or Level 2).
  • Page 24 When a control test isn’t within the acceptable range, there could be several reasons. Follow these steps to find out why: Troubleshooting Checks Action 1. Check the expiration dates of the test strips Replace solution or strips that have expired or solution you opened more than three months ago.

  • Page 25: Chapter 3: Testing Your Blood Sugar

    Chapter 3: Testing Your Blood Sugar Preparing the Lancet Device 3. Twist off the lancet’s 1. Pull off the cap. 2. Insert a lancet until it clicks. protective cover. Note: You can refer to the First Time Guide or the Quick Reference Guide for a simple testing summary. Chapter 3: Testing Your Blood Sugar ACCU-CHEK Customer Care Service Center 1-800-858-8072...
  • Page 26 4. Snap the cap back on after 5. Twist the cap to set the lancet 6. Press the plunger (like a pen) until it lining up the notches. The depth. Start at 2 or 3. For clicks. The release button turns cap easily snaps into tougher skin dial to a higher yellow when the device is ready.

  • Page 27: Running A Blood Sugar Test

    Running a Blood Sugar Test Before running your first test, make sure you set up your meter properly and run a control test. See Chapters 1 and 2 for details. Wash and dry your hands. Take one test strip from the vial. Close the vial cap tightly. Insert the end of the test strip with the silver-colored bars into the meter, with the yellow window facing up.
  • Page 28 Gently squeeze your fingertip until you get a drop of blood. Touch and hold the blood drop to the edge – not the top – of the yellow window. Make sure the yellow window fills completely. If you still see yellow, apply another drop of blood within 15 seconds or start over with a new test strip.

  • Page 29: Recording Your Results

    To remove the lancet, take off the lancet device cap and point the lancet end away from yourself. Slide out the ejector to discharge the lancet into a puncture-proof container. For more information about your test results, see page 28. Recording Your Results Always record your blood sugar results after testing.

  • Page 30: Proper Testing Conditions

    Proper Testing Conditions • The temperature range must be within the appropriate range for running a test for accurate results. Refer to the test strip package insert for the appropriate temperature range. At temperatures outside this range, the results are displayed with a thermometer symbol. •...

  • Page 31: Symptoms Of High Or Low Blood Sugar

    Symptoms of High or Low Blood Sugar Being aware of the symptoms of high or low blood sugar can help you understand your test results and decide what to do if they seem unusual. Here are the most common symptoms: High blood sugar (hyperglycemia): fatigue, increased appetite or thirst, frequent urination, blurred vision, headache, or general aching.

  • Page 32: Adding Test Result Information

    Adding Test Result Information Event Markers Storing your test results with event markers, or special comments, can help you and your healthcare provider understand your trends and manage your diabetes better. For instance, you may want to identify a result as taken right after fasting or during illness.

  • Page 33: Diary Information

    Press + or - to select the marker (comment) you want for the event. Enter Events 08-07-03 10:00AM Fasting Press NEXT to move to the next event. No Event Four event markers may be added to each test result. NEXT Press SAVE to store the event marker(s) with your result.
  • Page 34 Follow these steps to add diary information immediately after a blood glucose test: With the result still on the display and the strip still in Run Test Notes: 08-07-03 10:00AM mg/dL the meter, press DIARY. In the Enter Diary Take the test strip out of the meter and discard it. EVENT MENU DIARY screen, each time block...

  • Page 35: Chapter 4: Using Your Meter's Memory

    Chapter 4: Using Your Meter’s Memory The ACCU-CHEK Complete Meter automatically stores test results along with the date and time (and any other diary or event information you save with them). Memory Review Formats Your meter allows you to review test results and other information in 10 different formats, to help you understand and manage your diabetes: •...

  • Page 36: Reviewing Memory Information

    Reviewing Memory Information Notes Press any button to turn on the meter. Do not change your therapy Press until Review Memory is based on an individual result highlighted. recorded in memory. Press ENTER. • Results stored in memory Press until the memory format you will not be lost when you want is highlighted.

  • Page 37: Reviewing Averages

    Reviewing Averages You can review your average blood sugar results for certain parts of the day (time blocks) and over specific periods of time. Review Memory Follow Steps 1-5 on page 34, selecting Averages from the Review Memory Averages screen. Glucose Ranges Trend Graph...

  • Page 38: Reviewing Glucose Ranges

    Reviewing Glucose Ranges You can see what part of your blood glucose test results were hypoglycemic, low, normal, and high* by reviewing results in the Glucose Ranges format. *You and your doctor can set these ranges in the Set Options menu. See page 45 for more information. Follow Steps 1-5 on page 34, selecting Glucose Ranges from the Review Review Memory Averages...

  • Page 39: Reviewing Trends

    Reviewing Trends The Trends format lets you see how your blood glucose test results change in a particular part of the day, called a time block. Follow Steps 1-5 on page 34, selecting Trend from the Review Memory The time blocks shown Averages Review Memory screen.

  • Page 40: Reviewing Graphs

    Reviewing Graphs The Graph option lets you see your blood glucose test results from any two-day period in a graph format. Follow Steps 1-5 on page 34, selecting Graph from the Review Memory screen. Review Memory Averages Press to see results for other dates. Glucose Ranges Trend The bottom line shows a two-day period.

  • Page 41: Reviewing Glucose Results

    Reviewing Glucose Results Choose the Glucose option if you simply want to see your blood glucose test results along with the date and time. Follow Steps 1-5 on page 34, selecting Glucose from the Review Memory screen. Press to scroll through your results or to find a specific date. Warning signs that appeared with your test results will also be shown here.

  • Page 42: Reviewing Number Of Hypo Records

    Reviewing Number of Hypo Records The “# of Hypo” option lets you keep track of when you feel hypoglycemic by showing you when you used “Feel Hypo” event markers and when your blood glucose test results were below the hypoglycemic limit.* * You and your doctor can set this range in the Set Options menu.

  • Page 43: Reviewing Ketone Results

    Press MORE to move to the next time block for the period. 30-Day Hypo 30-Day Hypo 30-Day Hypo Actual Feel Actual Feel Actual Feel hypo hypo hypo hypo hypo hypo MMO: MAF: EVE: LUN: DIN: BED: BACK MENU MORE BACK MENU MORE BACK...

  • Page 44: Reviewing A1C Test Results

    Press to find the ketone result for a specific date. Review Ketones 08-07-03 10:00AM The oldest ketone test result appears first. Ketones: Small Press MENU to return to the Review Memory screen. ENTER Reviewing A1c Test Results Under the HbA1C option, you can review the results of Hemoglobin A1c tests that you have entered into the meter, along with the date and time of each entry.

  • Page 45: Reviewing Pump Profile Settings

    Reviewing Pump Profile Settings If you use an insulin pump, this option lets you see your last four basal profile settings in memory. Additional pump information, such as temporary basal rates, bolus, or square wave boluses can be viewed in the Review Diary screen.

  • Page 46: Downloading Your Meter To A Computer

    Downloading Your Meter to a Computer You can use the cable and software that came with your meter to transfer your stored results to a computer so you can track, analyze and print them out. To load the software, simply follow the installation instructions on your computer when you put in the ACCU-CHEK Compass Diabetes Care software program CD-ROM.

  • Page 47: Chapter 5: Setting Your Meter Options

    Chapter 5: Setting Your Meter Options Set Options Menu You can use the Set Options menu to change several meter settings to fit your needs. To access the Set Options menu: Press any button to turn on the meter. Set Options Insulin Press until More…...

  • Page 48: Meter Options

    Meter Options This option lets you turn the beeper, display backlight, and “Tip of the Day” messages on or off. Beeper The beeper is designed to make the meter easier to use, but you can turn it off and not affect your test results in any way.
  • Page 49 Setting Meter Options: Follow Steps 1-6 on page 45 to get to the Meter Options menu. Set Options Insulin When Meter Options is highlighted, press ENTER. Insulin Pump Glucose Ranges The Beeper , Backlight , and Messages options appear on the display. ENTER Press EDIT to change the settings.

  • Page 50: Insulin Options

    Insulin Options In this area, you can turn the insulin option on or off and can add information about your insulin dosage and type. You can select up to three insulin types and can set the dose up to 127.9 units. Follow Steps 1-6 on page 45 to get to the Insulin menu.
  • Page 51 Based on the scale you use to take insulin, you may change the setting by 0.1, 0.5, Insulin or 1.0 units of insulin at a time. Insulin: On Increment: You can select three types of insulin from the following: 10/90, 20/80, 30/70, NEXT 40/60, 50/60, 60/40, 70/30, 80/20, 90/10, Regular (Reg), NPH, Lente, Ultralente Example...

  • Page 52: Insulin Pump Setting

    Insulin Pump Setting You can turn the insulin pump option on or off. Follow Steps 1-6 on page 45 to get to the Insulin Pump menu. Edit/Enter Diary Insulin When Insulin Pump is highlighted, press ENTER. Carbohydrates ENTER Press EDIT to change the setting. Insulin Pump Press SAVE to store the settings.

  • Page 53: Glucose Range Settings

    Glucose Range Settings Your doctor may give you a target blood glucose range and instructions for what to do if your results fall below a specific level called the hypoglycemic (hypo) threshold. After you set the ranges in this section, an exclamation point (!) will appear beside any test result outside your range or below your hypo level.

  • Page 54: Time Block Settings

    Time Block Settings Setting time blocks to fit your own Time Block Name Time Block Start Time schedule will help you and your healthcare provider see how patterns Night time (Ngt) 1 hour after you normally go to bed in your blood glucose are affected by Breakfast (Brk) The time you normally wake up...
  • Page 55 To Set Time Blocks: Follow Steps 1-6 on page 45 to get to the Time Blocks menu. Set Options Insulin When Time Blocks is highlighted, press ENTER. The first screen shows the first four Insulin Pump Glucose Ranges time blocks; the second screen shows the next four. ENTER Press EDIT to change the time block settings or MORE to see the next four time blocks, then EDIT to change the settings.

  • Page 56: Diary Default Settings

    Diary Default Settings The Diary Default option gives you an easy way to store the details of your daily routine in the meter so it can link your normal activities with your blood glucose test results. Using this option, you can describe what normally happens in each time block (exercise level, carbohydrate amounts, etc.) so your meter automatically displays that information each time you test your blood sugar.
  • Page 57 Press + or – to set the entry to what would be normal for you during that time block, Enter Diary 08-07-03 10:00AM then press NEXT to move to the next entry. Exercise: Duration: __:__ For information on selecting insulin type, see page 48. (HH:MM) NEXT Press SAVE to store the settings.

  • Page 58: Country Options

    This option lets you select the appropriate language, glucose unit, and decimal separator for your country. Language Your ACCU-CHEK Complete meter lets you select one of four languages. (The four languages available are based on the country where you purchased the meter.) To see if an additional language is available, call the ACCU-CHEK Customer Care service center at 1-800-858-8072.
  • Page 59 To Set Country Options: Follow Steps 1-6 on page 45 to get to the Country Options menu. Set Options Glucose Ranges When Country Options is highlighted, press ENTER. Time Blocks Diary Defaults Press EDIT to change the settings. ENTER The language entry (Lang) is automatically highlighted. Press + or –...

  • Page 60: Chapter 6: Adding And Changing Information In Memory

    Chapter 6: Adding and Changing Information in Memory Enter/Edit Menu Options Your meter allows you to add (ENTER) new information to the memory or change (EDIT) information already stored there. While you can’t change the results of a blood glucose or control test, you can edit all the types of information shown in the Edit/Enter menu.
  • Page 61 There are two basic ways to edit the information in your meter’s memory: 1) Diary Screen – Choosing this option lets you enter and edit several types of information: • Insulin and Insulin Pump (see pages 62 and 64) • Carbohydrates (see page 68) •...

  • Page 62: Changing Diary Information

    Changing Diary Information Follow Steps 1-4 on page 58 to get to the Edit/Enter menu. Edit/Enter Insulin When Diary is highlighted, press ENTER. The date and time of your last two values Insulin Pump Carbohydrates appear on the display. ENTER Press ENTER to add new information, or press to highlight the date you want to change, then press ENTER.
  • Page 63 Press + or – to change the information in the highlighted area on the screen or Enter Diary 08-07-03 10:00AM NEXT to move to the next area. No Event No Event Press SAVE to store the changes or new information in the meter’s memory. If you EDIT BACK MORE...

  • Page 64: Changing Insulin Information

    Changing Insulin Information If you take insulin, you can use this option to enter the insulin amounts you take. You must enable this feature in the Set Options screen before it will appear in this section. For more information about setting up this feature, see page 48. Follow Steps 1-4 on page 58 to get to the Edit/Enter menu.
  • Page 65 Press EDIT. The highlighted numbers are the ones you can change. Enter Insulin 08-07-03 10:00AM Hmlog: 010.0 Press + or – to change the information in the highlighted area on the screen or None: 020.0 None: 000.0 NEXT to highlight the next area. EDIT MENU SAVE...

  • Page 66: Changing Insulin Pump Information

    Changing Insulin Pump Information If you use an insulin pump, you can use this option to store information about your pump (bolus amounts, temporary basal rates, square wave bolus amounts, and basal profiles) along with your blood glucose results. You must enable this feature in the Set Options screen before it will appear in this section. For more information about setting up this feature, see page 48.
  • Page 67 Press ENTER to add new information, or press to highlight the date you want to change, then press ENTER. Press EDIT. The display you see will depend on which insulin pump option you selected. The highlighted numbers are the ones you can change. For the Basal Profile screen, press EDIT to change insulin type, then MORE and EDIT to change the 12 profile settings.
  • Page 68 Press + or – to change the information in the highlighted area on the screen or Enter Bolus 08-07-03 10:00AM NEXT to highlight the next area. The available increments for bolus insulin amount will depend on how you set up NEXT the meter.
  • Page 69 This screen lets you set the start time for up to 12 basal rates for each 24-hour Basal Profile :00 AM 1.0 basal profile, up to a total of four profiles. Each rate will continue until the start time 07:00 AM 0.8 of the next rate.

  • Page 70: Changing Carbohydrate Information

    Changing Carbohydrate Information If you count grams of carbohydrates to help you manage your diabetes, you can use this option to enter your carbohydrate information and link it to your blood glucose results. Follow Steps 1-5 on page 58 to get to the Edit/Enter menu. Edit/Enter Diary Insulin...
  • Page 71 Press EDIT. Enter Carbs 08-07-03 10:00AM Press + or – to change the grams of carbohydrates eaten, then press NEXT or DONE. Carbs: 015g EDIT MENU SAVE The highlighted numbers are the ones you can change. The highest number of grams you can enter is 255.

  • Page 72: Changing Event Marker Information

    Changing Event Marker Information Event markers are comments that you store with your blood sugar results to help explain the circumstances when you tested — for example, before a meal, after exercise, or when you’re sick. This information can help you and your doctor manage your diabetes more effectively. The 15 Event Markers set up in your meter can be changed with a special software program.
  • Page 73 The Event Markers available through the software program include: Diet Comments • Under Ate Physiological • Other’s Result Comments • Before Meal • Drank Alcohol • User Defined • Feel Hypo. • Before Breakfast • Activity Comments • New Time Zone •...
  • Page 74 Changing Event Markers Follow Steps 1-5 on page 58 to get to the Edit/Enter menu. Edit/Enter Insulin Insulin Pump When Events is highlighted, press ENTER. Carbohydrates ENTER The date and time of your last two values appear on the display. New is automatically highlighted.
  • Page 75 Press + or – to change the highlighted Event Marker (comment) or NEXT to highlight the next Event Marker. The highlighted Event Markers are the ones you can change. Press SAVE to store the changes or new information in the meter’s memory. If you press MENU before you press SAVE, the changes you made will not be saved.

  • Page 76: Changing Exercise Information

    Changing Exercise Information The Exercise option lets you keep track of important information about the amount and type of exercise you do and how it relates to your blood glucose results. Follow Steps 1-5 on page 58 to get to the Edit/Enter menu. Edit/Enter Insulin Pump Carbohydrates...
  • Page 77 Press + or – to change the information in the highlighted area of the screen or Enter Exercise 08-07-03 10:00AM NEXT to highlight the next area. Exercise: Duration: 01:10 (HH:MM) To describe the type of exercise, you can select Easy, Mild, or Hard. You can adjust NEXT duration in five-minute segments up to 12 hours.

  • Page 78: Changing Ketone Information

    Changing Ketone Information If glucose builds up in your blood instead of getting to your cells to be used for energy, your body burns fat for fuel, producing ketones, which can be harmful. Whenever your blood sugar is above 240 mg/dL for several days, it’s important to test the level of ketones in your urine with Chemstrip ®...
  • Page 79 Press + or – to change the information in the highlighted area of the screen or Review Ketones 08-07-03 10:00AM NEXT to highlight the next area. Press DONE when finished. Ketones: For ketone results, you can choose Negative, Trace, Small, Moderate, or Large. DONE Press SAVE to store the changes or new information in the meter’s memory.

  • Page 80: Changing A1C Information

    Changing A1c Information The Hemoglobin (A1c) test gives you a 3-4 month average of your blood sugar level. Lower A1c levels can reduce your risk of diabetes-related complications. When combined with your blood sugar result information, A1c test results can help you and your doctor get a clearer idea of how well you are managing your diabetes.
  • Page 81 Press EDIT. Review HbA1c 08-07-03 10:00AM Press + or – to change the information in the highlighted area of the screen or NEXT HbA1c: 07.0 % to highlight the next area. Press DONE when finished. MENU You can adjust test values by 0.1% at a time, from 0% to 25.0%. Review HbA1c 08-07-03 10:00AM Press SAVE to store the changes or new information in the meter’s memory.

  • Page 82: Chapter 7: Maintenance And Troubleshooting

    Chapter 7: Maintenance and Troubleshooting Cleaning Your Meter Caring for your ACCU-CHEK Complete meter is easy – just keep it free of dust. But if you need to clean it, following these guidelines carefully will help you get the best performance possible: Do Not •...

  • Page 83: Maintenance And Testing

    Maintenance and Testing Your meter needs little or no maintenance with normal use. It automatically tests its own systems every time you turn it on and lets you know if something is wrong. (See page 83 for error messages and what to do about them.) If you drop the meter or think it’s not giving accurate readings, make sure that your test strips and control solution haven’t expired, then run a control test.

  • Page 84: Checking The Batteries

    Checking the Batteries: The meter lets you check the strength of your batteries so you can know when they are running low. To Check the Batteries: Press any button to turn on Press ENTER. Main Menu the meter. The Battery indicator shows how Review Memory More...

  • Page 85: Screen Messages And Troubleshooting

    Press MENU to return to the More..., menu, or press OFF to turn off the meter. Screen Messages and Troubleshooting ▲ Never make treatment decisions based on an error message. If you have any concerns, please call the ACCU-CHEK Customer Care service center at 1-800-858-8072, 24 hours a day, 365 days a year. The code key is missing or not The wrong type of code key Wrong code key...
  • Page 86 The code key is damaged. Turn Your blood sugar may be extremely Code key Bad strip off the meter and put in the low, an incorrect amount of blood damaged Remove correct code key. See page 14. was applied, or the test strip is Turn off monitor and retry damaged or inserted improperly.
  • Page 87 The meter is ready for you to put Blood sugar is higher than the HI is displayed Run Test 08-07-03 10:00AM in a test strip. measuring range of the system. for the blood Insert test strip glucose result See page 29. MENU Blood sugar is lower than the The meter is ready for a drop of...
  • Page 88 The meter is being operated Blood sugar result is out of normal ! is displayed Temperature outside of the appropriate range or below hypo. If this is error beside temperature range. Move to an blood glucose consistent with the way you feel, Cannot area where the temperature is value...
  • Page 89 The wrong language was set in The meter has been dropped or Wrong Memory error language initial setup or when entering (when not has received a sharp blow. displayed Country Options. Press the reviewing Call the ACCU-CHEK Customer memory) middle button until the meter Care service center at turns off, then press all three 1-800-858-8072.

  • Page 90: Chapter 8: Technical Information

    Chapter 8: Technical Information Product Limitations Please read the literature packaged with your test strips to find the latest information on product specifications and limitations. Specifications Display Dot matrix Rated operation Continuous operation Power supply Two (AAA) batteries Data port 3 wire RS-232C serial port Accuracy and precision Refer to the test strip package insert...

  • Page 91: Product Safety Information

    0.80, 0.95, 1.10, 1.25, 1.40, 1.55, 1.70, 1.85, 2.00, 2.15, 2.30 mm Product Safety Information Explanation of Symbols CAUTION AAA batteries The ACCU-CHEK Complete meter This product fulfills the has been listed by Underwriter’s requirements of Directive Please refer to safety-related Laboratories, Inc.‚ in accordance...
  • Page 92 Roche Diagnostics will replace it with a new ACCU-CHEK Complete meter or equivalent product free of charge. The warranty of the replacement meter will expire on the date of the original warranty expiration or 90 days after the shipment of a replacement system, whichever period is longer.

  • Page 93: Warranty

    Warranty and Service Instructions All requests for return of ACCU-CHEK Complete meters under the above warranty or service policy must be made to the ACCU-CHEK Customer Care service center by calling 1-800-858-8072. You will be mailed a return authorization label, which must be affixed to your carton for shipping the system to Roche Diagnostics.
  • Page 94 ACCU-CHEK Softclix lancet device. The ACCU-CHEK Complete system (meter, including the code key, and test strips) and its use are protected by U.S. Patent Nos. 5,508,171; 5,053,199; 5,288,636; 5,405,511; 5,366,609; 5,762,770 (applies only to ACCU-CHEK Advantage test strips);...
  • Page 95 ACCU-CHEK Comfort Curve test strip packages. If you do not agree to the terms and conditions of the restricted license, you may return, at the place of purchase, the unused ACCU-CHEK Complete system for a full refund. If you have any questions, please call the ACCU-CHEK Customer Care service center at 1-800-858-8072.

  • Page 96: Additional Supplies

    Additional Supplies The following supplies and accessories are available from diabetes healthcare centers, pharmacies, or medical/surgical supply dealers: Test Strips ACCU-CHEK Comfort Curve Test Strips Cat. Nos. 2030365, 2030373, 2030381, 2030420, 3000141 ACCU-CHEK Advantage Test Strips Cat. Nos. 336, 553, 966 Control Solutions ACCU-CHEK Comfort Curve Control Solutions...

  • Page 97: Information For Professional Caregivers

    Information for Professional Caregivers ▲ Healthcare Professionals: Follow the infection control procedures appropriate for your facility. References 1. Stedman, Thomas Lathrop, Stedman’s Medical Dictionary, 27th Edition, pg. 2082, 1999. 2. American Diabetes Association, “Clinical Practice Recommendations 2003.” Diabetes Care , Vol. 26, Supplement 1, pg.

  • Page 98: Index

    Index control solution, 17-22, 94 heartbeat, rapid, 29 control test results, high blood sugar, 29 ACCU-CHEK Softclix Lancet understanding, 21 hyperglycemia, 29 Device, 23-24 control test, acceptable hypoglycemia, 29 appetite, increased, 29 range, 21 lancet device, 23, 24, 94 battery, changing, 11 control test, results, 21 lancet, 23, 94 battery, installing, 11...
  • Page 99 product limitations, 88 technical information, 88 vision, blurred, 29 product specifications, 88 test results, warranty, 90 understanding, 29 professional caregivers, 95 water loss, 3 test results, unusual, 29 rapid heartbeat, 29 www.accu-chek.com, 1 test strips, results, control test, ACCU-CHEK Advantage, 15 understanding, 21 test strips, results, logging, 27...
  • Page 100 Notes Notes ACCU-CHEK Customer Care Service Center 1-800-858-8072...
  • Page 101 Notes Notes ACCU-CHEK Customer Care Service Center 1-800-858-8072...
  • Page 102 Notes Notes ACCU-CHEK Customer Care Service Center 1-800-858-8072...
  • Page 104 ©2004 Roche Diagnostics. All rights reserved. Roche Diagnostics 9115 Hague Road Indianapolis, IN 46256 ACCU-CHEK, COMPLETE, ADVANTAGE, COMFORT CURVE, SOFTCLIX, ACCU-CHEK COMPASS, and CHEMSTRIP are trademarks of a Member of the Roche Group. HUMALOG is a trademark of Eli Lilly and Company. 03503259003-1204...

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