Sanden EcoPlus GAUS-300FQS Owner's Manual

Sanden EcoPlus GAUS-300FQS Owner's Manual

Sanden heat pump water heater with natural refrigerant
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Model number for residential applications:
GAUS-300FQS
Heat Pump Unit GAU-A45HPC
This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been given supervision or instruction
Children not to play with the appliance.
Sanden Heat Pump – Owner's Manual
Page 1 of 20
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Summary of Contents for Sanden EcoPlus GAUS-300FQS

  • Page 1 This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction Children not to play with the appliance. Sanden Heat Pump – Owner’s Manual Page 1 of 20...
  • Page 2: Table Of Contents

    No liability can be accepted for any consequences that may arise as a result of its application. No liability can be accepted for any consequences that may arise as a result of its application. Sanden is in a process of continuous improvement;...
  • Page 3: Introduction

    Operating conditions may vary depending on the type of off-peak tariff that is available in your area. The unit must have a minimum of 5 hours continuous power available at all times to allow the unit to operate without affecting reliability. Sanden Heat Pump – Owner’s Manual Page 3 of 20...
  • Page 4 Do not touch the tap while hot water is being supplied Sanden Heat Pump – Owner’s Manual Page 4 of 20...
  • Page 5 ・Please contact the EcoPlus authorized installer about insulating the pipes. ・Contact the EcoPlus authorized installer for repair. Sanden Heat Pump – Owner’s Manual Page 5 of 20...
  • Page 6 · Ensure not to put anything around the heat pump unit. Could result in poor performance and unexpected problems. In the winter in particular please pay attention to any snow coverage. Sanden Heat Pump – Owner’s Manual Page 6 of 20...
  • Page 7 Do not install the unit anywhere it will be exposed to sea water or sea spray. Sanden Heat Pump – Owner’s Manual Page 7 of 20...
  • Page 8: Installation Details

    The water heater must be installed and serviced by an EcoPlus authorized installer and the installation must comply with the New Zealand Building Code G12, Supplied Installations Instructions, AS/NZS 3000 Electrical Installations and all local codes and regulatory authority requirements. Sanden Heat Pump – Owner’s Manual Page 8 of 20...
  • Page 9: Trouble Shooting Guide

    If the system is equipped with freeze protect heaters, also turn power supply heaters. Failure to do so may cause the pipes to crack, due to freezing. Sanden Heat Pump – Owner’s Manual Page 9 of 20...
  • Page 10: Error Codes

    Compressor booting error Water circuit error Compressor revolution error High water outlet error Refrigerant leakage error Water pump error Main PCB error Fan motor locked Control PCB error Discharged temperature error Sanden Heat Pump – Owner’s Manual Page 10 of 20...
  • Page 11: Removing Air From The System

    Water drain plugs Unit. Close the plugs after no air is confirmed in the water supply. Then connect power to the Hea t Pump Unit. Open Faucets. Open the drain plug Sanden Heat Pump – Owner’s Manual Page 11 of 20...
  • Page 12: Electrical Connections

    Select the electrical supply mode that best suits the customer’s hot water consumption. The type of off-peak connection may need to be changed if hot water supply is not maintained as required. Figure 5: Outline of electrical system connections Sanden Heat Pump – Owner’s Manual Page 12 of 20...
  • Page 13: How To Connect Power Line And Thermistor Cable

    Hold the thermistor cable with the code clip and conduit clip  Attach the piping cover back on the heat pump unit.  Figure 6: Connect power cables 25mm or less Sanden Heat Pump – Owner’s Manual Page 13 of 20...
  • Page 14: Water Supply Quality

    Sanden Heat Pump – Owner’s Manual Page 14 of 20...
  • Page 15: Technical Data

    Technical data Heat pump Unit Dimension All dimensions displayed in millimeter. SPECIFICATION ^Tested under AS/NZ5125.1:2014 requirements Sanden Heat Pump – Owner’s Manual Page 15 of 20...
  • Page 16 Hot water storage tank unit *Refer Drawing provided with tank* Sanden Heat Pump – Owner’s Manual Page 16 of 20...
  • Page 17: Maintenance Requirements

    For efficient operation the Heat Pump Unit must have unobstructed air flow. Ensure Heat Pump unit is kept clear of any plant growth or other debris such as; weeds, leaves, sand, dirt, and dust build Sanden Heat Pump – Owner’s Manual Page 17 of 20 up.
  • Page 18: Warranty Policy

    2. The decision of whether to repair or replace a faulty component of the heat pump unit ("Heat Pump") or the Heat Pump itself is the sole discretion of Rheem (on behalf of Sanden). 3. Where Rheem determines at its sole discretion that the Heat Pump needs to be removed for...
  • Page 19: Warranty Period

    Subject to the Warranty Conditions and Exclusions stated above, your EcoPlus Heat Pump Water Heater System is warranted in a Residential application as follows: Heat pump unit – Sanden warrants all parts labour on the EcoPlus heat pump unit for a period of 6 (Six) years from date of installation.
  • Page 20 SANDEN ECOPLUS Owners’ Manual NZ Contact Rheem New Zealand 320581 Rev A Free Phone: 0800 657 336 June 2020 www.rheem.co.nz Sanden Heat Pump – Owner’s Manual Page 20 of 20...

This manual is also suitable for:

Ecoplus gau-a45hpc

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